The printer jam

I have a HP 8500 has more while a printer - it seems that the sons are blocking the carriage from moving. I see a long silver thread that I guess is supposed to keep the son of the road while the printer is in motion, but I can't seem to find the right way to keep them because they are loose and still block the moving trolley. All diagrams of how the wires should be would be useful or how to solve this problem. Thank you

I was able to find one of these printers here and took some pictures.  IF YOU NEED TO LOOK IN THE PRINTER AGAIN, PLEASE LET ME KNOW AS SOON AS POSSIBLE.  The printer is in the shipping department and will disappear in a day or two.

1. it comes to the front of the printer.

2. it is the back of the printer while facing the front of the printer.

3. same as #2.

Here are all the photos I took.   ***

Tags: HP Printers

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