OfficeJet 8500 jam due to the power-tab broken inside the printer.

Similar Questions

• HP officejet 8500: jam on fax error message

  My printer gives me a paper jam error message everytime I try to fax on the set of the car. But he fine Fax out of the glass. Also, it prints multiple copies of auto tray.   Amy ssuggestions before buying a new machine.  It is 5 years old.

  Hi @Horseshoer,

  Welcome to the Forums of HP Support!

  I see that you are not able to communicate by fax using the ADF on your HP Officejet 8500 printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that you are able to fax using the scanner, which is nice to hear. I also see that you mentioned that you are able to copy of the set 'auto '. Are you referring to the ADF (automatic document feeder) or the feeder?

  If you are able to copy multiple pages using the ADF, fax should also work. The printer may have a little problem, that can solve a reset.

  I would like to do a hard reset to see if that will solve the problem.
  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  If you have a computer that is running Windows 7 or an earlier version, I would update to the firmware of the printer. Clickherefor the download page.

  If you are unable to update the firmware of the printer, I suggest to try partial reset or Semi - full Reset. I can send you this information in a private message. In the forum next to your handle name simply click on the envelope to see.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• power officejetPro 8500 to always clean the print heads

  Hello!

  I have an OfficeJet Pro 8500.  I got it specifically so that I would get a large number of pages are printed on the extra large ink cartridges.

  However, when I turn off the printer for the night save energy, and then turn it back on the next day morning, the printer goes through a status of "Please wait" in which she appears to clean the print heads at least twice.

  And we both know that the print head cleaning consumes a lot of ink.

  I have no problem printing.  The printer prints very well.

  But, when I look at the ink levels using the solution Center HP, ink fell considerably after this start procedure.

  Why?  Why he cleans the head whenever I turn on the printer?   He didn't need it!

  Thank you!

  Jim Guess
  Face to face
  Computer help

  Hi Jim,.

  It's a very good question. When the printer returns to the top, it goes through a maintenance routine to ensure there are no clogged nozzles and all colors are able to print the result of quality.

  I have actually never turn off my printers at night in my home office because they don't really use a lot of power (I don't have the exact specification). I would say just to leave the printer on... is not worth saving.

  See you soon,.

  M_Dot

  I work for HP, but my answer is my point of view.

• OfficeJet 8500 pro wireless using the infrastructure and ad hoc

  I have a desktop computer that I use with a wired ethernet connection and a laptop in which I use a wireless connection.

  I currently have my officejet put in place through the infrastructure on my wireless and usb on my desk.

  My question is if it is possible to use the printer in ad-hoc mode on my desk while keeping my connection wireless infrastructure through my laptop?

  I don't want to go wireless on my desk, but here the convenience to replace my long 15' usb cord with a Wi - Fi connection on the desktop.

  It seems that I can use the printer in ad-hoc mode by default but I don't think I can use ad hoc mode while using my laptop for internet usage. I guess it's either one or the other.

  It seems that the wireless officejet cannot use EITHER an ad-hoc connection at a time given the value or the infrastructure, but not BOTH at the same time that would allow me to use the printer in ad-hoc mode on my desk with my wired connection using the printer with connection infrastructure of my laptop.

  Is there a way to do this? Thank you.

  The printer can connect to a network Ad - hoc or infrastructure. It cannot be connected to both networks at the same time.

  However, if the desktop computer, laptop computer and the printer are connected to the same router; the printer can be installed wireless desktop too (Infrastructure mode).

• OfficeJet Pro 8500 a: replacement of the print head

  No yellow does not print at all, who are considering the purchase of the Black/Yellow Printhead to fix this problem.  Just replaced the yellow w/HP cartridge cartridge.  Printhead cleaning several times, tried the alignment (failed twice).  Printer is relatively old (model CM755A, CN12OBR1JJ series) and warranty expired in 2012.  Should I buy a new printer, or replace the print head will definitely cure the problem?

  Hello

  In most similar cases, the replacement of the print head can work sometimes and sometimes not.

  and given that the printer is a bit old, I'd say for an upgrade.

• OfficeJet Pro 6835: Problem with the print head - Oxc19a0003

  Just bought the Pro Officejet 6835 this month of April and now the print screen shows "Oxc19a0003, there is a problem with the printhead". Had tried a hard reset of the e power cord does unplugging and is still showin the same error. Can't find a number of HP support, I can call or chat online. Help, please!

  Hello

  Its unfortunate to see this error on a new pritner.

  The error appear while you were setting up the printer for the first time, before installing the ink? (Yes/no)

  The error appear while you have been putting in place of the printer for the first time, after installation of ink? (Yes/no)

  Can I know if you had printed a few pages before the error appeared? (Yes / no)

  The error appear as soon as you switched on the printer? (Yes / no)

  However, please call HP Technical Support for assistance.

• After clearing a jam on HP5520, the printer is offline, not coming back

  First time I had a paper jam and I pulled out the paper.  Tried to print and the printer is offline.  Don't know how to get online again.  No light on.

  Hello cezorn,

  Welcome to the HP Forums.

  When you said that the printer is 'Off Line', do you mean that the printer does not connect to the computer or that the printer feeds NOT on at all?

  Whatever it is, please make sure that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

  Please write me back when you have time and I will be happy to help you.

  See you soon,.

• OfficeJet 6812: How to prepare the printer for shipment

  I need to ship an Officejet 6812 to a small satellite office.  I managed to remove the tray paper without problem, but the output paper tray seems locked in place.  According to this support page it should just slide out, but it does not work.  http://h20565.www2.HP.com/hpsc/doc/public/display?sp4ts.Oid=25522&docid=emr_na-c04467808&docLocale=e...

  How can I remove it without breaking, or is the only way to use a much larger area?  The largest box that we have, without having to purchase one, fits perfectly into the printer, with the exception of the output tray.

  Hello

  Thank you for using the HP Forums.

  For the printer you have, the output tray is fixed.

  Thank you.

• Suddenly cannot print specific XL file due to the printer error

  Suddenly cannot print specific files of XL.  Message is-cannot print due to error on HP 6500 E709 Ne01 Series.

  Hello

  ·         Are you able to print from other applications?

  ·         If it works well before? If so, remember to do recent changes on the computer before this problem?

  ·         What operating system is installed on your computer?

  ·         What is the exact error message?

  ·         It is question of Microsoft excel file?

  ·         Is confined to some excel file?

  I suggest you follow the steps mentioned below:

  Method 1:

  Open the printer Troubleshooter and check if the problem persists, follow the steps in the link:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 2:

  If the previous step fails, follow the steps in the link:

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  If the problem is specific to excel file. I suggest post you your query in Microsoft Excel forum. Please visit the link below to find a community that will support what ask you:

  http://answers.Microsoft.com/en-us/Office/Forum/Excel

• HP officejet 6500: unable to connect the printer to my Nexus 5

  I can't locate or connect manually to my hp officejet 6500 all-in-one printer from my Nexus 5 Android phone to Marshmallow.
  Other devices (laptop, nexus 7, other phones) on my network recognize connect seamlessly.
  But since my last system update (6.0.1) the unit cannot find my printer.
  Manually enter the IP address of the printer, generates a message "unable to communicate with the printer.
  I have tried to stop and start the plugin service HP, memory and cache plugin, uninstall and reinstall the plugin wiping the cache of the clearing system. But in vain.
  Any help would be appreciated.

  Thank you
  Eran

  Hi @Aardvark1,.
  Thanks for your reply,
  I tried many things before posting, as well as turn off and restart the nexus 5 or disconnect from the network.
  I try to connect to the integrated Web server, I didn't know that it was possible to see the printer through the browser...
  But the problem is finally solved, when as one Hail Mary after resetting on all around me, I restarted the router. Since the Nexus 5 recognizes and connects to the printer without problem what so ever :-)
  Thanks for your help,
  The thread can be closed now.
  Eran

• HP Officejet Pro 8600 Plus: software the Printer Wizard does nothing and eats CPU

  Hello

  I currently have a problem with the HP printer Assistant software. I use a HP Officejet Pro 8600. Well I uninstalled and reinstalled several times, redownloaded the latest version of the software from the HP site, tried with a wireless connection and a USB connection, but still have this same problem.

  The problem is when I open the printer to the printer Assistant software (scan, definition of printing preferences, etc.) nothing loads and what I noticed is that in the Task Manager, the program is constantly, nonstop to duplicate in the Task Manager and eventually slow down the computer because of the high use of the processor of these duplicates. I can't stop these processes in time compared to the amount of tasks in doubles at this very moment, and the only way to stop it is to restart the computer. I had this problem with Windows 8.1 and so I've upgraded to Windows 10 but exactly the same problem occurs. If I wait long if I get an error (0xc0000142) telling me that I can not load the Printer Wizard, but the process will still duplicate.

  I tried using the printer with other computers, but they do not have a problem by launching the wizard from the printer. I wonder what is happening and why is the Printer Wizard launch multiple neverending himself as tasks on the Task Manager?

  Add to that, printing works fine, it is train to launch the Printing Assistant software that is causing the problem.

  Hello @jellyjr,

• OfficeJet 6500 Series E709A: aligning the print heads whenever the printer on

  Replaced print head cartridge-door and put new cartridges.  Now, every time I power the printer, he gets head alignment mode and print a correct page.  I press the OK button and the printer works correctly then.  It is the second replacement in two years.  Had no problems the first time.

  Don't know where you answer correctly on this problem that I reported.

  After trying all the options that have been proposed and did not get a resolution of the problem.

  I tried the only other possibility was not offered.  I bought another head of HP ink replacement

  which is where I had bought that does not.

  The new replacement of HP has solved my problem.  The printer works properly.

  I guess I get out of $70.00 for non-functional replacement, unless someone wishes to

  give me a contact who does not send back them on where

• OfficeJet Pro L7590 cannot find the printer in the basic facilities and full.

  The HP solution center software has stopped working recently with my Officejet Pro L7590. The printer is connected to a wired network.  I uninstalled the software, downloaded the latest software to install driver from HP.com.  The operating system is XP. I tried to install the base and full versions of the software several times, do a full uninstall/scrub every time.  No package can find the printer.  I ran the residential network Diagnostic tool and it can find the IP address of the printer very well.  I can access the web page to printer very well.  I've successfully installed the drivers of the company and I am now able to print.  I then tried to reinstall the full version, and it would still not find the printer.  Another pc on the network is the center of Solution HP software installed and communicates very well with the printer. I tried to disable firewall Eset Nod 32 during the install and no change.  I deleted all the entries in the registry I can find for HP, but still can not get the full version of the installation of the driver to see the printer.

  What else can I try to succesfully reinstall the driver package?

  Sorry, you gave the wrong way...

  First of all if you still have Enterprise installed download and important work!

  1. uninstall all other instances of 8.3 or previous.  My recommendation would be to uninstall all software printer hp through Windows Add/Remove Programs if nothing else to start with a base line.

  2. download the Utlities "HP Software Removal Utility - IT professional use only" (don't worry, this stand-a-alone also works on computers). File name: OLProL7X00_Scrubber_8.exe

  3. Once you unpack the latter you will have a new window and down there are 5 files, you must run one at a time in this order.  Uninstall.bat, Unistall_L1.bat, Unistall_L2.bat, Unistall_L3.bat, Unistall_L4.  Make sure that each of them is complete before you begin the following.  Some of them open and close Windows Installer UN and there is a gap of about 10-15 seconds.  Some of them require you to press any key to close the window on the finish.

  4 REBOOT

  5 download if you don't have not already ch from the Solution of Driver - company it, basic features of HP software/driver-IT Professional use only (again it is ok, you want your scanner, printer, monitor, and HP Solutions software to work once again don't you?).

  6 install the filename Business Solution: OJProL7X00_enu_Enterprise_7.exe if you uninstalled all this will install without a hitch, but you may need to input manually by selecting the IP method, enter the IP address of the printer. It's where he then found my network printer, and he continued the installation.  Mine found via the method of IP but not automatic.  Finish the installation and give your computer a few minutes to finish in the bottom.

  7 reset.

  8. If you have a program that uses a scanner TWAIN as Adobe Professional, CorelDraw, etc. test your scanner.  Mine works now.  Leave the test program,

  9 download new version 8.3 software, the full version of all the 311meg of it!

  10. install this software 8.3.  You can get an error (I did) just do not send the report, but the key is the continuous software to install.  What the problem is that the software company alreadly installed a files "hp? 5. ?? "and the cant on write.  The amount of the fine. Now when you get to the point where he asks how you connect your printer, USB or wired/wireless select Wired and click OK.  This will bring you to a new screen that is simular to the last, but to the bottom is a checkbox with "continue with the installation, I'll add the material later.  Put a check mark in the box and click Next.

  Surprise! the Setup will continue installing all recommended software and complete.  Still finished once that there is still things going on in the background! then give him a few minutes to complete!

  11 restart and give a little time and you will see that the screen is the network printer and all software programs now work.

  12. the only thing I don't understand is this: the old software used to create printer drivers 2, one for the printing of paper and other fax directly in applications.  The fax printer driver is no installation/configuration in this method, but I think that the Technical Support HP can guide you through this set up if necessary.  I'll do that tomorrow as it was something that I never thought or missed until it didn't work!

  I hope this helps! It did for me!

  Joe

• HP OfficeJet Pro 8710: Scan from the printer to laptop can leave laptop to the printer

  Hi I have problems with the new operating system for sierra on my macbook pro. I can manually scan from my computer to the printer and can print but when I try to scan from the printer, an error message on the printer, that is the counl scan could not be completed, make sure that the computer is connected to the printer and then try again. on the computer, the message is communication Scanner cannot be established make sure your device is turned on check the connection and make sure that your network is working properly if these conditions are correct restart the device and try to scan the image. I just had a llok in HP Utility under the menu fax and scan of the computer is not activated. The message asked me to go to support, but I downloaded the drivers twice and still it will not activate the scan of the computer. What am I missing to make this work.thanks for your help

  Hello

  Scan of the computer can be activated that the current software was conducted before Sierra.

  Software update should be available in the next few weeks to fully support the Sierra, for now just start analysis of your Mac.

  Kind regards

  Shlomi

• OfficeJet 6600: access code to the printer does not work

  Hello

  My printer used to be connected to my computer. The computer must be repaired, and I don't have the software to print on it. I downloaded it and I thought that I had everything set up, but when I try to connect my printer to the laptop computer he asked the password that I entered, and it isn't right now. It is also connected to a Windows 7 and works very well with this one.

  Hi @camicam,

  Remember that the password is case-sensitive. If you have not made any changes to your wireless password and you are unable to connect the printer to your wireless network, I suggest communicating with your router or your ISP (Internet Service Provider).

  Thank you