The screen of my laptop turns off when I connect HDMI cable
I have a HP Envy and when I connected the HDMI cable to my laptop to the TV it worked for about 5 minutes. Then, all of a sudden, my laptop screen and TV all have both be empty and the TV shows "Invalid Format". My laptop freezes. Even if I unplug my laptop HDMI cable remains empty. I have to do a hard reboot it is up and running. I plug the HDMI cable and it does the same thing. My friend connected to his laptop and it worked fine. Someone please help.
Hello Jadelcs,
Thank you for responding to my request for further information. I suggest that reinstall us the original drivers supplied with your system. I'm you provide a document from HP support: use of the Recovery Manager to restore the software and drivers (Windows 7) as this document will guide you through the recovery process.
I have reviewed this issue and it has resolved most of the cases the issue you described. Thanks for posting on the HP Forums. Have a great day!
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