The USB headset volume buttons stopped working

Let's see if a second go make me somewhere...

I have the Travelite ASUS HS-1000w headset. It is compatible with all versions of Windows. I got this headset special for about two weeks before the volume buttons stopped to change the volume.

It is plug-and-play 'driver for free', so there is no update driver for him - I checked. It is always set as the default audio device to use when it is plugged. I don't have any Intelli-products (IntelliType, IntelliPoint; someone has suggested that there could be a conflict).

It worked with no problems whatsoever until one day, I restarted my laptop and ONLY stopped volume keys their functions for an unknown reason. It is not the USB port; change ports makes no difference. It is not the helmet; the buttons work when tested with other computers, PC and Mac. Nothing has been installed during the session before rebooting, not even the updates of Windows.

Still the volume buttons still don't move the volume slider. I have tried everything I can think of, including uninstalling the driver/restart/connect the headphones back in and let him make his case. My last stations are making a Win7 repair install and if this does not work, reinstall Win7 entirely. But, as we can guess, I don't want to have to basically EVERYTHING (200 + concerts) reinstall on my computer just to get one thing working again which, at this rate and based on past with her, events cannot be guaranteed to stay work again for much longer after that.

What REALLY bothers me is that seems to be the only person on the planet who is having that kind of question.

How can I get these buttons work again if it's something on my computer that affects their? If anyone has any clue that could help me somehow, I'll give you $ 1 billion.

(Well, not really, but darnit, I'm DESPERATE!)

Hi Tyberious,

Please see the post below with a similar problem:

http://VIP.ASUS.com/Forum/view.aspx?board_id=21&model=HS-1000W&ID=20100306223646109&page=1&SLanguage=en-us

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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