Themes and shortcut keys

We have two or three application that will define the shortcut keys. We have sporadic reports of customers that some 3rd party themes 'turning away' these shortcut keys and assign them to other programs.

For example, key sets the IdeaMatrix 'i' as a shortcut, but a specific topic (if activated) attributes this key to AOL Messenger. Setting the phone to the original tone of the 'i' theme to IdeaMatrix restorations.

Does anyone have any definitive information on the relationship between shortcut keys and themes? We want to solve this problem, if possible, or have an authoritative answer, when the question is raised.

A theme shortcut keys would negate those application.  And if more than one application uses the same shortcut key, the first application installed "win."

Tags: BlackBerry Developers

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