There is a print job in the queue who didn't Cancel.

  • There is a print job in the queue who didn't Cancel.  It does not allow the printer to print other jobs.  I tried to delete the print job, but it does not cancel.

Try this procedure (Note: you must be an administrator to do so):

1. click on the Start button.

2. right click "My computer" on the left side, then select 'manage '.

3. click on "Continue" to popup security message that appears.

4. in the middle pane of the window that opens, double click on "Services and Applications".

5. double-click on 'Services '.

6 scroll to find "print spooler".

7. right click and select 'Restart' (Note: make sure that you have not opened during this operation the printer print queue window).

You should now be able to delete the print job (or he amy have been removed automatically).

Hope this helps,

Rifdhan

Tags: Windows

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