ThinkPad Yoga 14 random reboots and keyboard stop

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• USB mouse and keyboard stop working after I have install Windows Update KB2913431

  After installation automatic Windows Update KB2913431 (Win 7 Enterprise), the computer seems to work very well, but my mouse and keyboard stop working.  The option of automatic repair after that start with F8 does not work.  He said that the error is "unspecified".

  The fool is that it has created a constellation of intermittent problems when I try other options to get these devices to function after the update.  The questions I will of unpowered USB ports, grateful Windows and install the drivers for USB devices, but then do not recognize their (and are not), random BSOD, restore points invalid system, random boot failure, which causes discs to randomly stop working properly, closed randomly , à... I think you get the idea.

  I think it must be a driver problem.  I passed through the Device Manager and uninstall all hidden devices.  I have updated the drivers for everything that has an update available.  I tried to disable all, but Microsoft services at startup and in the list of "services".  I've always been unsuccessful; However, when I can get it to successfully restore to a point before the update (none of the automatic restore points work correctly) it seems ok.  It will sometimes seem to work after I applied the update, but then go haywire shortly after.  I am convinced that it is not a hardware problem, given that the prior update restores (when they actually cross without failure) work very well.

  I went through countless articles in the knowledge base and tried all the suggestions I've seen, other than registry cleaners because I had a bad experience with this earlier.  I tried so many things that I lost count and the memory of some of them.

  I reached point is never install the update (an option that I prefer not to use) or creating a clean Windows install on another drive (an option that I prefer not to use, but I'm a little more friendly to).  I already started to back up files to prepare a clean install, but I reach out one last time before I pull the trigger.

  Thanks in advance for your suggestions you have!

  Edit: I thought I could include other system information.

  Motherboard: Gigabyte P67A-UMD
  -Drivers for integrated components:
  Related articles - USB:
  -Renesas Electronics 3.0 USB root hub
  -Renesas Electronics USB Host controller 3.0
  -Intel (R) 6 series/C200 Series chipsets USB Enhanced Host Controller - 1 26
  -Intel (R) 6 series/C200 Series chipsets USB Enhanced Host Controller - 1C2D
  USB root hub-
  -Generic USB Hub
  -Network:
  -Realtek PCIe GBE Family Controller
  Graphics card: NVidia GeForce 460 GTX (driver c. 332.21)
  Sound: NVidia High Definition Audio 4 x, Realtek High Definiton Audio x 1
  There may be a conflict here: the address of the Realtek driver is 00000201, which is the same address as * a Nvidia drivers.* *.
  Mouse: Logitech (MX518) G3 mouse optical - wired
  Keyboard: Keyboard wired simple Generic USB Dell
  All other USB devices are currently disconnected

  Thanks, but I tried to fix myself on a personal level - my IT Department is not hot.

  In any case, the problem was resolved after much googling - I took possession and renamed a bunch usb*.sys file in the Windows\System32\drivers folder, uninstalled items usb from Device Manager and did a scan for the hardware changes.
  This solves the problem.

• Random reboots and crashes with WUDFRd failed to load of the device

  I get random reboots and falls down and receive check the event viewer I see this -.

  event 219, kernel-PnP

  The driver failed to load unit WpdBusEnumRoot\UMB\2 \Driver\WUDFRd & 37c186b & 0 & STORAGE #VOLUME # _____? _USBSTOR #DISK & VEN_USB2. 0 & PROD_CARDREADER_CF & REV_0100 #606569746801 & 0 #.

  well if anyone knows what it is?

  Your problem is unlikely to be associated with the event ID: 219, which warns a driver did not load. In fact the driver load a few moments later and the portable device then works.

  Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. Normal mode preferred report. Please say if the report was obtained in safe mode.

  Please download and share with everyone copies of your System log and journal of the Application (two files) of your event to your OneDrive Viewer and post a link here.

  To access the system, log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window, expand Windows logs and select System. Place the cursor on the system, select the Action in the Menu and record all events like (the evtx default file type) and give a name to the file. Do the same for the application log. Do not offer not filtered files. Do not place the cursor in the list of reports before selecting the Action from the menu. Do not clear the logs so that you have a persistent problem.

  For assistance OneDrive see paragraph 9.3:
  http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm

  General remarks on event viewer
  http://www.gerryscomputertips.co.UK/syserrors5.htm

• Mouse and keyboard stop working

  I have windows 7 64 bit edition Home premium.  Intel I5 6 GB of Ram chip. Had this system for 3 years and no problem.  Today, when I myself post on someones facebook page all of a sudden my keyboard stopped entered the words I typed. did not work.   The mouse was working. I rebooted and it worked for a few minutes.  Then he stopped again.  I plugged in the keyboard to a different usb port and it started working, but then the mouse has frozen completely.  I put the mouse on a USB of Hung and it works for now.   My anti virus is so far - I even ran the Norton Patrick gum aggressively looking for problems and he came back with no risk not found.   Is there any type of virus which would attack the keyboard and mouse?  Did someone had experience with in the past?  I have not downloaded new software in a year so nothing new has been added unless there is an automatic update of windows.  Just checked and the last updated 2/15, a few weeks ago and today is the first time with the problem.

  Hi Carl,

  1. What is the brand and model of the mouse/keyboard/computer?

  2. do you get an error related to the question message/code?

  This problem might be caused by the virus, but this usually occurs due to drivers of bad/corrupt keyboard/mouse/USB host controller.

  I suggest you follow the troubleshooting steps for the mouse and keyboard from the Microsoft KB article and check if it solves the problem.

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-NZ/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01

  Also refer to:

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

• Random reboots and freezes on end 2009 27 "iMac

  iMac (27-inch, late 2009)

  Intel Core i7 2.8 GHz

  8 GB 1067 MHz DDR3

  ATI Radeon HD 4850 512 MB

  Random freezes usually when Safari is running but not always - Random reboot to gray screen - multiple messages indicating problem with function sleep-wake

  I have;

  Re-installed OS 10.11.4 several times

  Erased the hard drive completely by booting from a USB key

  Run the system for several days without any migrated data or no additional program outside the standard OS X installed programs.

  Reset the PRAM

  Unfortunately, I can't start diagnosis Apple when restarting.

  I perform diagnostic tests according to the Linc Davis post with the results posted to the pastebin. See the link below.

  Random freezes and...

  Thank you and very grateful for any input...

  You seem to be dealing with a hardware failure.

  Do a 'genius' one appointment at an Apple Store, or select another authorized service provider. You may need to leave the machine there for several days.

  Back up the data on the internal disks before you turn on your computer to anyone. There are ways to back up a computer that is not fully functional - ask if you need advice.

  If privacy is a concern, delete the partitions of data with the ability to write zeros * (do it only if you have at least two backups complete, independent, and you know how to restore on a blank disc from any one of them.) Do not delete the recovery partition, if it is present.

  Keep your confidential data safe during the repair of the equipment

  Apple recommends that you remove permission to a device in the iTunes store before serving.

  * One SSD has no need to be set to zero.

• 23-1000 all-in-one Pavilion: mouse and keyboard stop working

  I had my all-in-one since end of February 2016 - bought at Best Buy local - touch screen pc works still but don't do me any good because the mouse and keyboard do not work after 3 months of excellent performance.  Both have new batteries.  Can be signal problem because I've set up wireless.

  Help - frustrated and have no idea what to do.

  Thank you

  Terry Anderson

  Hello @MaggiesMimi,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post on the issue of the keyboard and the mouse.  I understand that they both stop working recently, and you have already replaced the batteries.  I can certainly help you with this!

  First of all, try to review the following document and let me know how it goes:

  HP PC - keyboard and wireless mouse troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Yoga 2 random reboots in 10 "

  Hello, I can't find a thread on this problem on Yoga 2 tablets. Sorry for the opening of a new thread if it already exists.

  So for the last 2-3 days, I met my Yoga 2 10 random reboots "." "Standby mode", I hear the sound of the Tablet boot. Someone else has the same problem?

  Info:

  
  

• Lenovo ThinkPad Yoga S240 - Chrome drag-and - drop

  Hello

  I can't drag & drop in google chrome app, even if I use a split screen. I use google reader for example.

  I did google a lot on this topic but I never really found an answer except maybe I need to install another version, a desktop version of google chrome. Is it true?

  Anyone with experience with this?

  Hi MAZ,.

  Welcome to the Community Forums of Lenovo!

  According to the request, we understand that you have a problem with Google Chrome application on your ThinkPad Yoga S240.

  Uninstall the browser Google Chrome from your system, delete the whole folder chrome and run the registry cleaner and restart the system. After restarting download and install Google chrome with the latest version and check if the problem solved.

  I hope this helps.

  Best regards

  Agnes Kumar

• Mouse and keyboard stopped working on Windows 8

  I have a laptop Sony Vaio model VGN-NS110E 2010 number middle. Since a few days ago my mother used it, and after it was closed and she turned on, the keyboard and the mouse do not work (the mouse wont even see on the desktop). (Yes, I tried to plug in an external mouse and keyboards, the computer won't even save) It seems that the keyboard does not work for a second before loading windows because I can press the NumLock key and the light comes on and goes off. But once windows starts loading, it stops working. The mouse and the keyboard also works if I get the computer start in recovery mode (the blue screen with the options to perform a system recovery, etc.). I can't the computer to boot in safe mode. And I tried to do a reset back a few days or a few weeks, and the mouse and keyboard still do not work. I'm guessing that the drivers are not loading, for some reason any. I guess the logical solution would be to do a factory reset, but my mom has all these bookmarks saved in his internet browser explorer, that she does not want desperately to lose. Anyone has any suggestions on how to fix or at least on the way to save somehow my moms stuff and if a reset?

  Hello Duane,

  Thank you for the update on the issue.

  If the keyboard and mouse does not work in one of the option, this means there could be a hardware problem is not getting detected so you may have to perform a refresh of your computer, but for this, there are also a working keyboard and a mouse. The best option that I can help you is to contact the manufacturer of your computer (SONY) or technicians who can check it physically and can reach to the root cause.

  Keep us updated on the issue.

• HP 9470 m Wifi and keyboard stop working

  I have a laptop HP 9470 m and it keeps a malfunction. Once I connect to my laptop and everything is started, if I move the laptop to quickly or set it to hard, WiFi turns off and the keyboard goes crazy. He began to write "QWERTY" if I'm in Notepad or in a text field, and most of the keyboard becomes inadmissible. I noticed that if I push on the right side of the keyboard the 'Shift', 'Enter' or the 'Arrow' keys, WiFi can turn back in response to each press. I almost feel the network card in the laptop is loose or the jury now all keys gets hit on the spot or something. This is a crucial issue because the laptop has become very sensitive to any form of movement and once it glitches, the laptop is useful and needs rebooted. All tips are appreciated, thanks!

  Hi NwCoder,

  Welcome to the HP Forums!

  I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I get to reading your post, that whenever you move too quickly, or the value down a little too hard, he's going crazy.  It sounds like you may have a loose connection. If the laptop is under warranty I would say calling the HP technical support. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Plan of the site of HP Technical Support.

  If you are out of warranty, this is HP EliteBook 9470 m Notebook PC Maintenance and Service of Guide for your convenience.

  If you have help, or have any other questions, I suggest you post in the trade forums, since it is a commercial product. You can do to the Commercial Forum.

  I hope it's useful.

• Presario V5002ea random reboot and scrambled screen

  Hello

  I ahd my Presario V5002ea for about 4 years with no problems at all. I started it this morning and everything was fine until it restarts all of a sudden. When the computer reboots, it seemed fine until the scrambled screen (vertical lines in a blue-gray) and finally the system rebooted again. This seems to be a hardware fault possible for me that it happens randomly.

  I can't start in safe mode without reboot or run any form of diagnosis. Any ideas as to what the problem may be and it will be fixable or is it time for a new laptop?

  Well, it seems that the video chip on the motherboard has gone bad. If you are handy with a screwdriver, it's too cheap to get a replacement motherboard (maybe $100) but it is not something to try as your first foray in laptop repair. Have a shop do the replacement would cost about $200-300, which approximates the cost of a new phone.  Try an external monitor, but if it's rebooting it is not likely to be just the screen of the control panel and a replacement screen Panel is at roughly the same cost for a replacement motherboard, anyway ($100 for DIY) and about $175-200 for a workshop, parts and labor. Bad memory can also cause the symptoms you describe, then you can also try the new memory or simply remove each module in turn and try each module in each location. 4 years is a pretty good life for a laptop, believe it or not. Newer models are so fast and cool you can't miss anyway.

• Carpet mouse and keyboard stop working after update of windows 8

  Separated from this thread.

  Hello, I'm having the same problem. However, those suggestions did not work for me.

  You can check the following registry key? :

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4d36e96b-e325-11ce-bfc1-08002be10318}

  To the registry for this key, in the right window, in the world is here, under 'Name', a LowerFilters and UpperFilters value?

  If so, for UpperFilters and LowerFilters, value which is listed under "data"?

  You can also check the following registry key? :

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4d36e96f-e325-11ce-bfc1-08002be10318}

  To the registry for this key, in the right window, in the world is here, under 'Name', a LowerFilters and UpperFilters value?

  If so, for UpperFilters and LowerFilters, value which is listed under "data"?

• Computer goes down to start-ups, blank screens, random reboots after the installation of Service Pack 3.

  Original title: problems since "Upgrade" from XP SP2 to SP3.

  I missed experience boot-ups, blank screens, random reboots and having to reboot several times to get my home page & then Office to appear since I updated to XP SP2 to SP3 - a Microsoft again found a solution to this bug or should I use the system restore and go back to SP2?

  Hi Gary,.

  You receive an error message or code when the computer does not start?

  It would be possible that Service Pack 3 is not installed correctly.

  (a) I suggest to uninstall Service Pack 3 from your computer.

  How to remove Windows XP Service Pack 3 from your computer

  (b) you can manually download & install Service pack 3 from this link and check if the problem persists.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

  
  Note: system requirements to install Windows XP SP3

  
  Reference: Learn how to install Windows XP Service Pack 3 (SP3)

  Hope the helps of information.

  Please post back and we do know.

• Wireless mouse and keyboard does not

  I downloaded DriverHound, scanned and 73 drivers who need updates. I downloaded the new sand pilot went to automatic installation. Never completed facilities and the mouse and keyboard stopped working. No problem with the monitor. I put charges batteriesin the mouse and keyboard, deleted/replaced the USB connection without success.

  I'll send this to my laptop which is not downloading from DriverHound. Computer is h9 - 1270t.

  Hello new WDJ37,

  I provided you with the HP support document: using HP Support Assistant (Windows 7), who will explain how to use software that will automatically update your software and drivers from HP. I am also including a link to the HP Support Assistant so that you can download and install the latest version of the software on your computer.

  Please re-post if you need extra support. Thanks for posting on the HP Forums. Have a great day!

• USB mouse and keyboard suddenly stopped working

  My USB connected Microsoft USB Bluetooth mouse and keyboard suddenly stopped working today. After researching everything I could, I didall that I could find as a possible solution that has been:

  • Update of the chipsets
  • Uninstalling usb in Device Manager and reboot devices
  • Updated via Device Manager, usb devices
  • Reformatting and reinstalling Windows 7
  • Stop, unplug and allow the card mother "reset".
  • Try multiple ports
  • There is no 'connect' button on my mouse so I can not sure try this
  • Replace the batteries in my mouse
  • Obviously both devices have been connected
  • Updated the software for the mouse

  I have tried literally everything I could think of or read previously and I am out of options. Oddly enough however, after reformatting and reinstalling windows, my USB storage device is found and is working, but the keyboard and mouse are not. Please don't bother not suggest anything I listed above, I obviously already tried and found no chance.

  Update
  I have solved my problem. For later use, if anyone has this problem and no other solution seems not work; That's what I did.

  I bought a USB 2 ports PCI card and installed in my computer, then go back to Windows XP. While my original front and rear USB ports still recognize a flash drive, they do not recognize the keyboard or USB mouse, make ports PCI card. I had also updated ALL the updates of windows on the site, not the auto update available on the desktop. Although I don't know the cause, I am certain that somewhere, something was is altered by the hardware or software, and my default USB ports do not recognize mouse or keyboards.

  Another piece of knowledge in case anyone is interested; I use a card mother gigabyte s-series and my nvidia video card GeForce previously is no longer recognized in the port, it would cause my computer go into a State of hibernation and the monitor would go into "Analog Power Saving Mode". The only solution was to spend a friend with my video card. (Its graphics card is a GeForce 9800 GTX, mine was a GeForce 9800 GT. No reason why it should make a difference.) According to me, even if my computer is less than two years old, I was sold a bad mother. I read online cases in other forums for technical support of people having the same problem. Gigabyte motherboards stop random ports for no known reason.