Thunderbird has stopped receiving mail today ' today - I don't see anything on Network Solutions to solve this - HELP!
I use at home without any problems. I installed Friday at work - has been working well. I noticed that all my email accounts now enter an Inbox and I do not remember that implemented. TB not to say "the RETR command failed. Error when receiving a message. "Mail server mail.trans - tool.com responded: cannot open this message. I can not find where to change the usual POP settings in TB. Using Windows XP.
WRT "an Inbox", see this article.
http://KB.mozillazine.org/Global_Inbox
TB not to say "the RETR command failed.
It is a problem with the server.
http://thunderbirdtweaks.blogspot.de/2013/04/the-RETR-command-did-not-succeed-thank.html
Tags: Thunderbird
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Also, I checked the Windows updates. I am not usually accommodate updates in my PC. I remember I have choose to not install Microsoft updates ever. I checked the State and he is near the top is not to install Microsoft updates. I also checked the "update history" and empty status is "you have not tried to install updates on your computer.
I started windows 8.1 Pro x 64 in safe mode with network and started Thunderbird while windows is in safe mode, and it has the same problem.
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Concerning
Here, you also have the copy of troubleshooting information if necessary.
Application Basics
Name: Thunderbird Version: 24.4.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20140316131045 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account4: INCOMING: account4, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
Extensions bdToolbar, 7.0, false, [email protected]
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 extensions.lastAppVersion: 24.4.0 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 8057ef62-d03a-4da8-a08b-58764ba65fd network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1397398207 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Intel(R) Iris(TM) Graphics 5100 Vendor ID: 0x8086 Device ID: 0x0a2e Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Driver Version: 10.18.10.3345 Driver Date: 10-31-2013 Direct2D Enabled: false DirectWrite Enabled: false (6.3.9600.16384) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureFallbackCanvasBackend: cairo AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.2 4.10.2
NSS 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS Util 3.15.4 3.15.4
NSS SSL 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS S/MIME 3.15.4 Basic ECC 3.15.4 Basic ECC
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POP account has stopped receiving
My POP email account stopped receiving messages after an upgrade of the server. Sending works fine. I had another account on that server that also has ceased to receive messages (send also worked well) and I had to delete the account and start again, which fixed the problem, but this second account has thousands of messages to 50 files and I don't want to lose all the information, then how can I fix it without deleting the account?
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Account 9 - westportnow.com:110
Account 13 - mail.westportnow.com:110
Different server names.
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What you're trying to achieve in the first place? -
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Version = 1
EventType = AppHangB1
EventTime = 130484980926451522
ReportType = 3
Consent = 1
UploadTime = 130484999275764608
ReportIdentifier = 563046df-ff59-11e3-8bdd-742f68a03d97
IntegratorReportIdentifier = 563046e0-ff59-11e3-8bdd-742f68a03d97
Response.BucketId = 685174449
Response.BucketTable = 5
Response.Type = 4
SIG [0]. Name = name of the Application
SIG [0]. Value = Dllhost.exe
GIS [1]. Name = Version of the Application
GIS [1]. Value = 6.1.7600.16385
GIS [2]. Name = timestamp of the Application
GIS [2]. Value = 4a5bca54
GIS [3]. Name = Signature of Hang
GIS [3]. Value = 0544
GIS [4]. Name = Type of Hang
GIS [4]. Value = 0
DynamicSig [1]. Name = OS Version
DynamicSig [1]. Value=6.1.7601.2.1.0.256.1
DynamicSig [2]. Name = locale ID
DynamicSig [2]. Value = 1033
DynamicSig [22]. Name = Signature extra Hang 1
DynamicSig [22]. Value = 05440983ee821818b723a3a237b2dce6
DynamicSig [23]. Name = Signature Hang extra 2
DynamicSig [23]. Value = babf
DynamicSig [24]. Name = Signature Hang extra 3
DynamicSig [24]. Value = babf43d786a32c16ae0772c4656c1c3a
DynamicSig [25]. Name = Signature extra Hang 4
DynamicSig [25]. Value = 0544
DynamicSig [26]. Name = Signature of additional 5
DynamicSig [26]. Value = 05440983ee821818b723a3a237b2dce6
DynamicSig [27]. Name = additional hang Signature 6
DynamicSig [27]. Value = babf
DynamicSig [28]. Name = Signature extra Hang 7
DynamicSig [28]. Value = babf43d786a32c16ae0772c4656c1c3a
UI [3] = COM Surrogate does not
UI [4] = If you close the program, you can lose information.
UI [5] = close the program
UI [6] = close the program
UI [7] = close the program
LoadedModule[0]=C:\Windows\system32\DllHost.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\msvcrt.dll
LoadedModule[5]=C:\Windows\system32\ole32.dll
LoadedModule[6]=C:\Windows\system32\GDI32.dll
LoadedModule[7]=C:\Windows\system32\USER32.dll
LoadedModule[8]=C:\Windows\system32\LPK.dll
LoadedModule[9]=C:\Windows\system32\USP10.dll
LoadedModule[10]=C:\Windows\system32\RPCRT4.dll
LoadedModule [11] = C:\Windows\system32\IMM32. DLL
LoadedModule[12]=C:\Windows\system32\MSCTF.dll
LoadedModule[13]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[15]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[16]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[17]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[18]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[19]=C:\Windows\system32\rsaenh.dll
LoadedModule[20]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[21]=C:\Windows\System32\netshell.dll
LoadedModule[22]=C:\Windows\system32\SHELL32.dll
LoadedModule[23]=C:\Windows\system32\SHLWAPI.dll
LoadedModule [24] = C:\Windows\System32\IPHLPAPI. DLL
LoadedModule[25]=C:\Windows\system32\NSI.dll
LoadedModule [26] = C:\Windows\System32\WINNSI. DLL
LoadedModule[27]=C:\Windows\System32\nlaapi.dll
LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
LoadedModule[29]=C:\Windows\system32\apphelp.dll
LoadedModule[30]=C:\Windows\system32\netcfgx.dll
LoadedModule[31]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[32]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[33]=C:\Windows\system32\DEVOBJ.dll
LoadedModule [34] = C:\Windows\system32\devrtl. DLL
LoadedModule[35]=C:\Windows\system32\dot3ui.dll
LoadedModule[36]=C:\Windows\system32\dot3api.dll
LoadedModule [37] = to C:\Windows\system32\ATL. DLL
LoadedModule[38]=C:\Windows\system32\eappcfg.dll
LoadedModule[39]=C:\Windows\system32\hnetcfg.dll
LoadedModule[40]=C:\Windows\system32\slc.dll
LoadedModule[41]=C:\Windows\system32\GPAPI.dll
LoadedModule[42]=C:\Windows\system32\USERENV.dll
LoadedModule[43]=C:\Windows\system32\profapi.dll
LoadedModule[44]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[45]=C:\Windows\system32\wbemcomn.dll
LoadedModule[46]=C:\Windows\system32\WS2_32.dll
LoadedModule[47]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[48]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[49]=C:\Windows\system32\NTDSAPI.dll
LoadedModule [50] = C:\Windows\system32\dhcpcsvc. DLL
LoadedModule [51] = C:\Windows\system32\dhcpcsvc6. DLL
LoadedModule[52]=C:\Windows\system32\UxTheme.dll
LoadedModule[53]=C:\Windows\system32\oleacc.dll
LoadedModule[54]=C:\Windows\system32\SPINF.dll
LoadedModule[55]=C:\Windows\system32\WINTRUST.dll
LoadedModule[56]=C:\Windows\system32\CRYPT32.dll
LoadedModule[57]=C:\Windows\system32\MSASN1.dll
LoadedModule[58]=C:\Windows\system32\VBoxNetFltNobj.dll
LoadedModule[59]=C:\Windows\system32\ndiscapCfg.dll
LoadedModule[60]=C:\Windows\system32\rascfg.dll
LoadedModule[61]=C:\Windows\system32\rtutils.dll
LoadedModule[62]=C:\Windows\system32\MPRAPI.dll
LoadedModule[63]=C:\Windows\system32\tcpipcfg.dll
LoadedModule[64]=C:\Windows\system32\DNSAPI.dll
State [0]. Key = transport. DoneStage1
State [0]. Value = 1
FriendlyEventName = Stopped responding and was closed
ConsentKey = AppHangXProcB1
AppName = COM Surrogate
AppPath=C:\Windows\System32\dllhost.exe
ReportDescription = a problem caused this program blocking interact with Windows.chk axelRB response from the link
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