TMS licensing provision

Similar Questions

• Cisco Telepresence Server/Cisco Telepresence driver/Cisco VCS - C / Cisco TMS license

  A big problem with the fact that I'm stuck is licensing. Really, I have tried many things to find the solution for it, but could not.

  I have actually made all of these servers (mentioned in the title) in my lab in preparation for the CCNP Collaboration certification at home.

  I am not able to complete some laboratories due to license issue (I guess). Y at - it an option to get the demo license for all these servers?

  I would be really greatfull if someone can suggest me the solution and/or the licenses required to complete all the stuff for my CCNP Collab tag.

  Best regards

  Dipak Singh

  TMS and VCS - C when installed without licenses, are automatically set mode of demonstration/test with some availability of license to test with. If needing a VCS-E, you will need to do to your account manager and they should be able to get you the time limited licenses good because I think that 90 days.

  Conductor Essentials is free, which means that you can install and get full functionality without the need of all licenses, but you are limited to 1 conference bridge and no grouping is allowed.

  TelePresence Server require licenses to function, once again, reaching out to your account manager for this.

  At the end of the day, you should reach to your account manager for all of this, as they should be able to help get timed license if you need.

• TMS C20 provisioning models.

  Where can I get them?

  Search through downloads, TMS and setting sections fast without success.

  End points of the C series not configured as EX or MX.

  They can be added to the TMS in the browser section and configured from there instead.

  Thank you
  Guy

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• TMS Provisioning question

  Hello

  My TMS version is 13.2, new facility.

  I tried to enable the agent TMS under administration-> configuration-> General-> tms tools enable agents. After all, I do not see any process under the status of the activity.

  "If I connect to VCS, under systems > Navigator, selecting the agent VCS and TMS tab, I see"

  Successfully connected to the TMS agent running on the VCS. "" but there is an error message "

  Unable to connect to the agent running locally on this server MSDS MSDS. »

  Any idea on this issue? Thank you

  Hi Curtis

  Since this is a new installation and you are running 13.2 I recommend you to install the tms extension provisioning. The tmsagent is the old model of provisioning.

  https://supportforums.Cisco.com/thread/2145898

  Follow this thread for the document and download links.

  / Magnus

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• How do I know the used current TMS allowed

  Hi all

  I'm testing Jabber for iPad on our TMS.

  But I don't know what/how many licences is currently being used on the MSDS.

  Is it possible to know who?

  Best regards

  Kotaro Hashimoto

  License and usage may be check in administrative tools > Configuration > general framework.

  • Total customer Solution Package licenses: xxx
  • Package of Solution Client licenses available: xxx
  • Total system licenses: xxx
  • System licenses available: xxx
  • Total Provisioning Licenses: xxx
  • Commissioning licenses available: xxx
  • Use licenses Provisioning: xxx

  If you are looking for free system license number, this information is available to the portal page top of page (at the bottom of the windows on the left).

  • Total number of systems xxx
  • Total number of licenses xxx
  • Number of licenses free xxx

• TMS Server installation

  Dear experts,

  Apologies if this has already been asked (and answered). We currently use 13.2 TMS (with Provisioning) installed on the server of Tanderg Management Suite.

  Is it possible to install the v.13.2 on our own TMS MS Windows Server 2003 or Windows Server 2008 that is in line with the requirements of harware and software specified in Cisco_TMS_Install_Getting_Started_Guide_13-1-2. Maybe we need something else?

  Many thanks in advance,

  Nick

  Hi, I can't find the link to the message in this app, but answer the question by Dale Ritchie in another thread if you search for 'device 13 to 14'. I copied in its response:

  The TMS device must be able to handle an upgrade to 14.2.1... although we remove soon supported for Windows Server 2003 and the TMS is EOS/EOLed.

  Therefore, I recommend that migrate you the application MSD and MSD SQL db (aka tmsng) to a customer owned server, HW or VMware.

  And if you 'migrate', note that you will need to get the new release for the TMS key since the TMS release the keys for the first TMS device started with 80Bxxxxx and the sw begins with 80Axxxxx. To do this, refer to the following instructions:

  1. the customer must first order a copy basis of TMS using CTI-TMS-SW-K9. This will provide them with a serial number non-appareil/software-only that will begin with 80Axxxxx. As the basic software, it will come with 10 licenses of system. So they buy actually 10 additional systems of what they had before.

  2. once they have new serial number, call the TAC and ask an SR to be raised with GLO (global operations of licenses). This is a request for re-accommodation for options on their TMS Server device, with a serial number that starts with 80Bxxxxx, to re - host new software serial number alone (again, starting by 80Axxxxx).

  3 GLO will forward the application to the TMS PLM. The PLM TMS usually approves most, if not all of the elements of the application.

  4. the customer will receive back a new PAK (product authorization key) to face their serial number of 80Axxxxx to the cicso.com/go/licensing page. They can then update their existing installation of TMS with the new release key. After pressing the Save, this will update serial number in the lower right of the browser. All they need to do is add keys option one by one, and then tap Save when done.

  Rgds,

  Dale

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• Error TMS in the newspaper of the events endpoint SX20

  Hi, I took the reins of the telepresence for our company and I see some weird messages to the event log on our endpoints SX20. An example is attached, but basically every 30 seconds there is a generated TMS error event:

  4 Feb 13:25:44.181 a8 appl [1614]: ERROR of TMS 2419780.71: http (this = 0x430cb2f0): failed with (Peer certificate cannot be authenticated by the given certificates of AC)
  4 Feb 13:25:44.182 a8 appl [1614]: 2419780.71 provision() I: MSDS: MSDS query FAILED, length 0
  4 Feb 13:26:14.183 a8 appl [1614]: 2419810.71 TMS I: provision(): http request url /https://142.31.193.100/tms/public/external/management

  The entries go back to yesterday, but I'm not sure if that's when the question began or newspapers are simply reversal and removal of previous entries

  There seems to be no problem with endpoints; they can make fine point to point calls and can be booked through the TMS without problem.

  We have done no firmware update (codecs are on the TC7.1.4 firmware version) or of changes in the environment

  That's what worry?

  Thank you

  Brad

  I see your SX20 is trying to verify the TMS server certificate and is unable to verify the certificate.

  The certificate installed on the TMS server is self-signed by TMS, CA internal to your organization or by a third-party certification authority?  For one who has signed the certificate server TMS, their certification authority is added for the SX20?

  If you don't care to check the MSDS server certificate, you can set NetworkServices > HTTPS > VerifyServerCertificate OFF.  However, if you want to check the certificate, you will need to download the certificate of the CA of the organization who signed the certificate for the TMS server.

• UPGRADE EX, SERIES C WITH TMS 15.1.0

  I'm in TMS 15.1.0 and started using the upgrade feature.  I am able to upgrade my MXP without problem but failed to get the series EX or C upgrade TC7.3.3.   I have the keys to unlock for TC7.3.5 but when I try to execute an upgrade to the EX60 or C90, it won't work.  they are on TC7.3.3 and I tried it without adding the key, and also with the addition of the key.  I have SSH open to monitor all activity on the codec but nothing?  I perform an upgrade on the EX60 locally of the system itself, and he succeeds, so the file is a .pkg good...

  Are their all the settings on the EX and the C to make sure of? So then what?

  A few more things I can think off on the top of my head you should check/try:

  Your end points have valid DNS servers defined on them which can resolve the domain name of your server TMS?

  If they are not, TMS will be telling them to seek an upgrade of the software, but the end point will never be able to download the software, if it cannot resolve the correct domain name/URL.

  If it is OK, then you can try to enable extended logging endpoint and the launch of an upgrade and see if you can see the upgrade message itself said knock endpoint on the packet capture it performs.

  You can also view the log files of endpoint, you should also see something like this (just to capture on one of my friends):

  2016-04-18T10:19:57.911+09:30 ppc appl[2863]: 4585179.57 TMS I: provision(): ok ! heartbeat 0 ! upgrade yes ! 0 files ! 0 docs
  2016-04-18T10:19:57.912+09:30 ppc appl[2863]: 4585179.57 PROV I: provision(): software upgrade url='https://yourTMSserver/tms/public/data/SystemSoftware/s52000tc7_3_5.pkg' release-key='1TC007-1-FFFFFFFF'
  2016-04-18T10:19:57.948+09:30 ppc appl[2863]: 4585179.60 PROV I: Starting normal download
  2016-04-18T10:19:57.949+09:30 ppc appl[2863]: 4585179.60 PROV I: Starting download from https://yourTMSserver/tms/public/data/SystemSoftware/s52000tc7_3_5.pkg to /upgrade/pkg.tmp
  2016-04-18T10:19:57.951+09:30 ppc appl[2863]: 4585179.61 PROV    HttpDownloader(this=0x232c6c60): initialized

  Another thing you can check is the HTTPS VerifyServerCertificate parameter on the endpoints (under Configuration, Network Services, HTTPS). If it is enabled, change it OFF, just in case one of your server certificates is invalid or expired and try again. If it works, then you know a setting that can make work, or that you have to solve your certificates. Wayne - don't forget the frequency responses and mark your question as answered as appropriate.

• Redundancy of the TMS with TMSXE

  Hi team,

  Since there is no redundancy of each device as VCS, MCU. I want to ask about a redundancy of MSDS on a virtual server-based computer.

  How can we create a redundancy of MSDS on server VM.

  Currently, my client bought only Cisco's TMS software and is installed on the server of the virtual computer. They would create a redundancy of TMS in case of TMS first down.

  Also, tell me if the first TMS license can be put on the 2nd TMS?

  And how wud it work with TMSXE?

  Apprecite your answer.

  Thank you

  Saurabh

  Hi karim and Martin.

  We have released a brand new redundancy TMS 13.2 deployment guide a few days ago. The old man is very old and obsolete; Please pretend that there is not. The document should answer questions of karim.

  TMSXE and redundancy: we come through a long series of tests TMSXE 3.0.1 with a load-balanced solution TMS (two TMS servers behind a Cisco ACE 4710 appliance). Some time in the near future, we will add to the official documentation of TMSXE that this installation has been tested and is supported by Cisco.

• Research directory movi X7.2.2 VCS & TMS 14.3.1 question

  Hello

  I just upgraded a VCS to X7.2.2 control and the TMS to 14.3.1.  The TMS was previously running 13.1.1 with TMS Agent for the provision to users of Movi.  I foloowed the TMS Cisco upgrade procedure and went to 13.2 and installed TMSPE V1.0.  VCS has moved the TMS Agent Provisioning extension.  After that all the checkups showed OK, TMS has been improved 14.3.1 and TMSPE in version 1.1.

  TMSPE health check shows all green elements and the configured users group has access to the relevant directory.  VCS show all users, entries, contact methods, files and access control was imported from TMS.

  I disabled TLS SIP VCS settings and ran a Wireshark capture on a laptop with the registered customer of Movi.  My search request for [email protected] / * / field can be seen with the search string in the body of the message.  A response is also indicating that no match could be found, despite several exisitng entries in the phone book.

  Any suggestions on how to solve this problem will be received with gratitude.

  Thank you, Paul Richardson

  What Movi version are you running?

  Do you have the schematic for this version in TMSPE and you set up a model based on this scheme?

  What is a single VCS or cluster?

  What type of directory or sources you associate with the phone book?

  I guess you see entries in the directory and source of pb? And these are the entries of type SIP, i.e. [email protected] / * /?

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• Client Jabber Viceo registry for VCS/MSDS

  Hello

  I am trying to record a video jabber VCS or TMS customer but his does not work. Whenever I was

  "Bad username, domain and/or password". Check spelling and caps lock.

  Do not know why. Should what I do to register a customer with username and password? VCSC and VCSe are configured for access from inside and outside VCSe.

  Is there a guide for video Jabber clients?

  Best regards

  Jason

  Hi Jason!

  You need a starter pack of VCS-highway or TMS (license + Movi licenses) and a VCS (with the option of commissioning key device).

  As you write VCSe and c its more likely that you do not have the starter pack.

  She has need of configuration and user creation, so it would work not just out of the box.

  The recommended method is the TMSPE, you will find here the deployment guide:

  http://www.Cisco.com/en/us/docs/Telepresence/infrastructure/tmspe/Install_Guide/Cisco_TMSPE_Deployment_Guide_1-0.PDF

  If you have older versions of TMS/VCS you will use it (but I recommend you upgrade and use TMSPE!):

  http://www.Cisco.com/en/us/docs/Telepresence/infrastructure/TMS/config_guide/Cisco_TMS_Provisioning_Deployment_Guide_13-0.PDF

  In addition to this documentation Cisco for TMS, VCS and JabberVideo control.

  TMS:

  http://www.Cisco.com/en/us/products/ps11338/tsd_products_support_series_home.html

  VCS:

  http://www.Cisco.com/en/us/products/ps11337/tsd_products_support_series_home.html

  JabberVideo:

  http://www.Cisco.com/en/us/products/ps11328/tsd_products_support_series_home.html

  Jason: Please note the validations and define the thread if it's an answer!

• MOVI authentication for VCS-TMSPE-AD?

  Hi, Expert

  Setup is X7.2 VCS, 13.2 TMSPE with MS active directory as the database of the user.

  The user account has been imported into TMSPE by system > Provisioning > users > Group XXX > import user > configure AD.

  And VCS has been integrated with TMSPE successfully.

  The problem here is how the authentication works? is the user/password full name was imported to TMSPE when importing and then go to VCS? or only modules imported to MSDS?

  I tried the connection, but he also inspired the name of username/password wrong, with logging below, but if I change the user password in TMSPE manully, then it works.

  2012 11-20 T 23: 58:18 + 08:00 VCSC tvcs: elements UTCTime = "2012-11-20 15:58:18, 406" Module ="network.http" Level = "DEBUG": Message = "Request" method = "POST", URL ="http://127.0.0.1:9998 / identification/name/lianzhao information" Ref = '0 x 3985970 '.

  2012 11-20 T 23: 58:18 + 08:00 VCSC tvcs: elements UTCTime = "2012-11-20 15:58:18, 411" Module = "network.http" Level = "DEBUG": Message = 'Response' Src - ip = "127.0.0.1" Src-port = "9998" Dst - ip = "127.0.0.1" Dst-port = '47550' response = "200 OK" ResponseTime = "0.003867' Ref = '0 x 3985970'

  2012 11-20 T 23: 58:18 + 08:00 VCSC tvcs: elements UTCTime = "2012-11-20 15:58:18, 411" Module = "network.ldap" Level = 'INFO': detail = "directory of identity authentication credentials: lianzhao"»

  2012 11-20 T 23: 58:18 + 08:00 VCSC tvcs: elements UTCTime = "2012-11-20 15:58:18, 411" Module = "developer.nomodule"Level = "NOTIFY" CodeLocation="ppcmains/sip/sipproxy/SipProxyAuthentication.cpp(453)" = thread of "SipProxyAuthentication::validateDigestAuthorisationCredentials" method = "0x7f7b9fffd700": calculated the answer does not match the answer provided, calculatedResponse = 6c510983415df744b9fc057cd5315133, answer = bfc97064a7d7e434f1a1d189e59d996e

  For authentication of device using NTLM in integrating MS AD, TMS import user account from the AD server (single user but account not password).

  This account information will export to VCS of TMS as provisioning user account (yet once does not include password).

  When VCS receive application for commissioning of Jabber client video, VCS will challenge ad server password.

  For traffic flow, please see the guide to deploy authentication https://supportforums.cisco.com/docs/DOC-25398 or peripheral.

• PE install Fail

  All,

  A PE installation that is a failure, I saw the newspaper, but I can't identify where it is a failure.  Can someone help me to decrypt this?

  Thank you

  Justin Ferello
  Technical Support Specialist
  KBZ, a Cisco authorized dealer
  http://www.KBZ.com
  e/v: [email protected] / * /

  Hi Paulo

  This is not quite correct. What you paste here are properties of installation and not the actuall error, these posts here will always be in the newspapers. Just for info.

  The error you see that Justin is:

  Call to the custom action TMSPECA! TMSProvisioningExt.HeraConfigurationActions.ConfigureSettingsFile

  TMSPE (DEBUG): installdir, cryptclass and jarrelpath are D:\TANDBERG\TMS\TMSProvisioningExtension\ com.cisco.ts.mgmt.lib.crypt.CipherHelper repo

  TMSPE (DEBUG): List pot: bouncycastle-jce-jdk13-112.jar;commons-codec-20041127.091804.jar;jetty-security-7.2.2.v20101205.jar;security-1.0.159.jar;slf4j-api-1.6.1.jar

  TMSPE (DEBUG): Invoking java.exe to C:\Program Files\Java\j2re1.4.2_13\bin\java.exe

  TMSPE (DEBUG): Exit of Java Code is 1

  TMSPE (DEBUG): Fell on the exception when calling Java code: the user button States could not be defined

  TMSPE (ERROR): The product is not configured and does not work. You must first uninstall and then try the operation again. TMSProvisioningExt.CAKeyEncryptionException exception: The user button States could not be defined

  Action ended at 08:29:47: InstallFinalize. Return value 3.

  MSI (s) (04:F0) [08:29:47:808]: strategy user 'DisableRollback' is 0

  MSI (s) (04:F0) [08:29:47:808]: policy value 'DisableRollback' Machine is 0

  MSI (s) (04:F0) [08:29:47:808]: op of execution: Header(Signature=1397708873,Version=405,Timestamp=1120748458,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)

  MSI (s) (04:F0) [08:29:47:808]: op to run: DialogInfo (Type = 0, Argument = 1033)

  MSI (s) (04:F0) [08:29:47:808]: op to run: DialogInfo (Type = 1, Argument = Extension of the TMS Cisco provisioning)

  MSI (s) (04:F0) [08:29:47:808]: op to run: RollbackInfo (RollbackDescription =, RollbackAction = Rollback action to restore:, RollbackTemplate = [1], CleanupAction is RollbackCleanup, CleanupDescription = delete backup files, CleanupTemplate = file: [1])

  Action 08:29:47: Rollback. Restoration of action:

  So the question is a java exception.

  Try to uninstall your Java and reinstall, then re-install TMSPE and see if that fixes the problem.

  / Magnus

• Jabber for iPad - model provisioning of TMS

  First of all, I didn't know where to post this... in the Jabber for iPad or article of telepresence.  So I thought as it comes to the TMS, I would put it here.

  Where can we download the MSDS provisioning model for the new Jabber for the release of the iPad, trying to set it up for the video?  It provides a link to where you can download the template, but there is no section for iPad.  Documentation on setting up with the TMS and VCS is linked below, it's just as if we were video configuration Jabber for telepresence (Windows/MAC).

  http://www.Cisco.com/en/us/docs/voice_ip_comm/Jabber/iPad/Admin_doc/output/b_Jabber_for_iPad_admin_guide_chapter_011.html#concept_2A3A1909CB6E43F19BECF9F04F765B75

  Thanks, Patrick

  Hi Tom and all,.

  The TMS Provisioning model is attached. It should be posted the ORC in the coming days.

  Thank you

  Paul

  Edit: The model of commissioning has been posted here on the EAC:

  http://download.Cisco.com/SWC/ESD/06/284288351/contract/jabbertablet_provisioning_template.XML

  Release notes are here:

  http://www.Cisco.com/en/us/docs/voice_ip_comm/Jabber/iPad/Release_notes/output/b_release_notes.html

  The attachment is deleted.

• Assign the PMP license to specific users without TMS

  Hello guys,.

  IM development environment of videoconferencing on my client with this specification:

  -Worm CUCM 11.x

  -Telepresence conductor XC4.0 (only 1)

  -vTelepresence Server ver 4.2 (only 1)

  My problem is im using PMP licenses, no screen. So I really confuse how to assign the license PMP to specific users.

  I already insert the driver's license, like the image below:

  

  the multiparty license on driver State said: I already have 25 license PMP but assign 0. and he said: if I did a conference call, he used license SMP, so the lack of SMP license error always come. So I need 1 license PMP connection to my user / ext to remove the error warning.

  I can do without TMS?

  If can, please help me with this.

  Thank you all.

  Best regards

  Christophe.

  The recommendation is to use use AD to import users in CUCM and TMSPE to make sure that all the same users are added.  However, you may manually create users in CUCM and TMSPE as long as the details between the two systems are the same, including the address of the video as that will identify the user as long as the host of the CMR.