TMS, VCS and Jabbber "impossible to connect to the TMS on the VCS agent".
Dear,
We have Cisco TMS, VCSC and jabber deployment, we did before commissioning the VCSC and TMS and jabber worked well, but after the upgrade the VCSC v7.2 to jabber version 8.2 has stopped working and I can not connect more and when I go to the TMS and connect to the VCS I get "unable to connect to the TMS on the VCS agent" Please notify
What TMS version do you use? And you are using Extension of provisioning of the TMS (TMSPE)?
Looks like you are using TMS Agent Legacy, which has been supported in VCS X7.2 and has since been removed from X8.1. You will need to migrate to TMSPE and very probably upgrade your server TMS as well if you do not meet the minimum version.
Cisco TMSPE 1.0 Deployment Guide
Here's the guide deployment for TMSPE 1.0, there are newer versions, but 1.0 is one that you want to migrate from legacy Agent TMS. Once installed and migrate your data, you can then go to the most recent version, which is 1.4 (see below).
Cisco TMSPE with VCS 1.4 Deployment Guide
Tags: Cisco Support
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