TMSAgent

Similar Questions

• TMSAgentService could not be started after installation done

  Hi all

  Just finished installation of TMS on a Windows 2003 VM, I try to activate the TMS of Cisco Agent by administrative tools > Configuration > settings General, but after that, enable the Agent Diagnostics of the TMS showed "Unable to connect to a remote server", so I checked the TMSAgentService in Windows services, I found it is not started and could not be started in even I manually start the service.

  It is not no matter what other configurations on MSDS and yet, he has completed the initial installation.

  Hi, 25 key movi option is the one used for the commissioning of license. It is preferable to install the latest version of the TMS software on Windows 2008 R2 server operating system. And as reported by Magnus, you can use the extension of provisioning place TMSagent [OpenDS].

• Launch of TMS 14.2 error, TMSPE 1.1, Smart Scheduler

  Hello

  I run a laboratory for a client in which I should test Smart Scheduler, but I can't it launched. I have the tmsagent/cann access portal. I can click on the button home th and the settings button. I can access findme configuration but Planner smart would not launch with an error message, otherwise, it would probably be a java problem (from what I've read in the forums and guides). the message is

  There was a problem connecting to the server scheduler: could not send message.

  No idea what this message is linked to?

  Thank you

  Cecile

  Hi all

  Indeed, it is a bug. Unfortunately I do not have a reference of bug for you right now. Once I have one, I'll let you know.

  The problem comes from different server configurations regarding the use of the address of loopback... which means in this case, we work, they do not use the loopback address on their server. For example and looking at the IIS logs and when the loopback address is used, you should see something like the following on the SS:

  2013-05-28 09:03:25 POST /tms/external/booking/bookingservice.asmx 127.0.0.1 -------127.0.0.1 TMSScheduler 200 0 0 31

  In the case of the customer, they see the following:

  2013-05-29 15:50:48 192.168.x.x POST /tms/external/booking/bookingservice.asmx - 443-192.168.x.x TMSScheduler 200 0 0 31

  Note the return of the local IP address compared to the loopback address.

  In your case, I'd take a peek in the IIS log after you throw the SS error... and see if it's what you see.  If Yes, then it is the same problem and this is the problem we are fixing... which means that we will check not only for the loopback address, but the local IP address as well.

  see you soon,

  Dale

• TMS Provisioning question

  Hello

  My TMS version is 13.2, new facility.

  I tried to enable the agent TMS under administration-> configuration-> General-> tms tools enable agents. After all, I do not see any process under the status of the activity.

  "If I connect to VCS, under systems > Navigator, selecting the agent VCS and TMS tab, I see"

  Successfully connected to the TMS agent running on the VCS. "" but there is an error message "

  Unable to connect to the agent running locally on this server MSDS MSDS. »

  Any idea on this issue? Thank you

  Hi Curtis

  Since this is a new installation and you are running 13.2 I recommend you to install the tms extension provisioning. The tmsagent is the old model of provisioning.

  https://supportforums.Cisco.com/thread/2145898

  Follow this thread for the document and download links.

  / Magnus

  Sent by Cisco Support technique iPhone App

• Error #1684957 connection error found in the TMSPE TMS

  Hi all

  In our system of VC network, there are several VCS with different software version, for example,

  VCS - A with s.w 7.1 formed a TMSPE with TMS s.w 13.2

  VCS - B with s.w 5.2 run the TMS with TMS agent mode.

  The problem is, for all the endpoints registered with VCS - B, there is an error (report

  Connection of the #1684957 TMS error error). Amounts confrimed have not change the endpoint configuration, and this error affects a type different from VC endpoint, included MXP, series C and series EX.

  In the TMSPE release notes, we are unable to find relatively to this error notice, what anyone face the same problem as well?

  Best regards

  Ben

  Hi Lai

  

  What is the ticket that you see on the systems? I do not understand what TMSPE has to do with this error mostly on MXP systems as you also experience this problem. Usually, when this error is raised there is a connection problem between the endpoint and the TMS, response point No. HTTP or answer No. SNMP or something like that. The system has the 'Idle' connection status when you see this post set on the system?

  As Jens says that you cannot run TMSPE with 5.2 (you can also not run simultaneously TMSPE and TMSAgent on the TMS even legacy).

  Please check the status of the connection of the endpoints affected, it could not have something to do with the configuration but rather something on the network that prevents the TMS to achieve systems.

  Please let me know if I am wrong here, but it seems to me that there is a connection problem and nothing to do with TMSPE. I might have misunderstood you so if I have, please provide more details, perhaps a screenshot?

  / Magnus

• TMS 14.1 upgrade error

  Hey all,.

  I was running MSD 14.1 Beta (yes I am part of the EFT) with PE and everything worked fine.  I decided to upgrade to final v14.1 TMS today and now TMS will not talk about PE more.

  I see the following over and over again in the log file - error message tmsagentproxy.txt:

  2012-12-19 10:13:41, 397 [7] WARN Tandberg.TMS.Framework.Proxy.ReverseProxy - lack of demand: http://localhost:8788 / dr/groups/id/b8e3d61c-8567-477b-921b-2cbbe8c181a3

  2012-12-19 10:13:41, 397 [7] ERROR Tandberg.TMS.Framework.Proxy.ReverseProxy -.

  System.Net.WebException: The remote server returned an error: (503) server unavailable.

  to System.Net.HttpWebRequest.GetResponse)

  at Tandberg.TMS.Framework.Proxy.ReverseProxy.ProcessRequest (HttpContext httpContext, dictionary 2 proxyRequestHeaders)

  The TMSAgent service runs & so is the TMSPE service.  Help, please

  Thank you

  Justin

  Ok

  I think I got this one. In this case you see this error because the fact that you named on. You should verify that the named pipes are disabled and TCP ip is enabled (it must be enabled as a Protocol as well (there are two places to enable TCP/IP in SQL Setup))

  The surest way to success is to download the patch:

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=963

  Discover this error here:

  Windows Server if using the Protocol of pipes for SQL database connection, the following security

  Windows Server updates/patches are required:

  n Windows Server 2003: http://support.microsoft.com/kb/958687

  n Windows Server 2008 R2: http://support.microsoft.com/kb/2194664 and

  http://support.Microsoft.com/kb/2194664

  Note that the default connection protocol is TCP/IP. If this Protocol is used, no patches are

  Mandatory.

  What I lived, is that even if you enable TCP/IP only and not using named pipes, I always got this error. More secure is to install the hotfix, restart and you should have a moment of "this is" hehe (I hope).

  / Magnus

• Replace the TMS device

  Hi all

  I only appliance TMS with VCS and TMSagents (applications MOVI), then my TMS has error and had to be replaced by a new.

  is there any procedure to do this replacement for the TMS have TMSagents with VCS to ensure that replication will not be problem. Sorry, I just worriying on replication to be failed.

  because I have a large number of users MOVI.

  Thank you all

  Hello Kalinda

  What kind of error you see on the server of TMS? Maybe the ist possible to fix it?

  Before you replace your server TMS device, you need schedule downtime for maintenance.

  You should back up your sql database and the agent MSDS database. Then install the new TMS server with the corresponding version of the former and restore and backup agent MSDS database. You can then enable replication again.

  Keep in mind that the TMS appliance server is EOL and EOS, but also you can be able to take advantage of the Cisco migration program.

  Please visit this link:

  http://www.Cisco.com/en/us/prod/collateral/ps7060/ps11305/ps11316/ps11338/end_of_life_notice_c51-683062.html

  Concerning

  Rafal

• TMS Provisioning, does not automatically synchronize the AD user

  Hi all

  I have a problem with a repertoire of Provisioning TMS which are synchronized with the directory of the AD.

  If I manually start sync, that works very well.

  I see in the Info that will be the next time you start 04:00, but it is not synchronized with the ad automatically, only works manually.

  Does anyone have an idea where I can find the log that records this synchronization.

  I also know that this time is not editable, it is perhaps possible in the NMR netx 13.2 with extension 2.0 Provisioning?

  Thanks for any input

  Best regards

  Georg

  Hi Georg

  Try this:

  USE TMSNG

  SET IDENTITY_INSERT [dbo]. [SchedulerEvent] WE

  INSERT INTO [dbo]. [SchedulerEvent] ([Id], [EventServiceName], [EventServiceDLL], [PrimaryServerId], [start], [CancelTime], [ExpireTime], [status], [SchedulerRuntimeStatus_Id], [priority], [progress], [EventDescription], [Settings], [EventLog], [ReoccurenceRule], [RestartTime], [AllowGUIDelete], [ExternalEventId], [RejectList], [Owner_aclUser_Id], [SendSuccessEvent], [SendFailureEvent], [LastEventLogEntry]) VALUES (12, is Tandberg. TMS. Service.TMSAgent.TMSAgentUserImportEventHandler', N ", N", ' 26-06-2009 04:00 ', ' 2009-06-26 16:00 ', ' 2109-06-26 04:00 ', N 'Log_All_Pending', 1, 1, 0, not Log_ScheduleUserImportEventHandler_Description |', N ", not 2009-06-26 09:05:52 | Log_Settings_Created', N 'EVERY1DAY', ' 2009-06-27 04:00 ', 0, NULL, NULL, 1, 0, 0, N ");

  SET IDENTITY_INSERT [dbo]. [SchedulerEvent] OFF

  This should trigger it to start automatically.

  And no, you cannot set the time in the new model of commissioning.

  / Magnus

• Movi research have not some entered endpoint

  About 1/6 manual phone book entries are not displayed in a movi research. They have not changed for more than a week. I checked the access control, all telephone directories are available to all users. I don't see anything besides different from those that are not filling.

  All the suggestions here would be greatly appreciated!

  TMS version: 13.2.1.

  Hello

  You use TMSAgent or Extension of provisioning of TMS?

  You have a clean directory for the source of the manual list or you have connected the source of the manual list in the configuration directory? If so try to create a separate Directory for the source of the manual list and disconnect from the source of the pb Prov. and connect it to the new. Make sure all entries have the means of contact and access control allows jabber users can access. If the source is connected, force a refresh of the source on the page source pb mngmt. Then on the BP page mngmt source one tick, click on update.

  With tmspe pb default sync time is 12 hours, I think.

  / Magnus

  Sent by Cisco Support technique iPhone App

• Error TMS agent Portal

  Hi all

  I have exactly the same problem as described in this discussion: tmspe-tms-aent-page.  If I try to connect to http://TMS/tmsagent/tmsportal (or https).  I get the error message "an error has occurred. ' Reload the page and try again.  See the attached file.

  With TMS 14.6.1 and TMSPE 1.4 installed on Windows 2008 R2 server standard edition server.

  TMS is running for a couple of months with this version very well. Recently, I've implemented CMR after conductor and new mm410v has been added to you video below. A model was created and applied to a group of users. This group has the authorization requested to the meeting of the book.

  I got the same error message when I click on the button "Edit CMR in the portal".

  If I try as http://tmsipaddress/api/v0/version suggested link I get a page not found error.

  Default Web site also has an HTTPS binding.

  I'm stuck because I am not able to solve problems more.

  Cisco TAC after webex session ask me follow up with Microsoft!

  Any suggestion or advice is welcome.

  Thanks in advance.

  Ahmed

  TMSPE working before trying to add CMR, or is this a new installation?

  Java has been updated recently? TMSPE 1.4 requires Java 7 update 51, I know that's not far from the version you use, but it is worth it to try the version that offers the deployment guide.

  It could also be that Windows is missing a required service pack, see tms-agent-ui - error message.