To the production Oracle Configuration Management support

Hi all
Currently I'm going to Oracle DBA in the production support team. I get call from the Configuration Management team that come to this team. I don't have much knowledge about the CM. Now my question is

1. What is the average of the Configuration management? What is the process generally goes into CM? It has no connection with oracle dba support?
2. If I'm going to and Configuration management work, again I can come to field support for s/n?
3. the CM is good for the growth of the carrer...?

Pls clarify me. Thanks in advance.

Salvation;

Also check:

Documentation
Available at: http://download.oracle.com/docs/cd/E18041_01/index.htm

Oracle Configuration Manager prerequisites
Version 10.3.4 - part number E18274-01

Manager Configuration Oracle Installation and Administration Guide
Version 10.3.4 - part number E18035-01

Oracle Configuration Manager Security Overview
Version 10.3.0 - part number E12881-01

Distribution Oracle Configuration Manager companion guide
Version 10.0.1 - part number E14501-02
Topic: Mass deployment

Source:
Index of Master for the Installation of the Manager (OCM) Oracle Configuration, installation and Configuration [1304794.1 ID]

Respect of
HELIOS

Tags: Database

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