External hard drive Canvio Basics 2.0 TB/To - device connection issues.

Similar Questions

• I can't find my external hard drive under 'Computer' but it appears in "Devices and printers" How can I access files on my external hard drive?

  I can't find my external hard drive in "computer".

  I just bougth a new HP computer running Windows 7.  I just copied a bunch of movie files, music and photo of my old Mac (OSX Leopard) on a Western Digital external hard drive.

  I plugged the external drive in my HP via USB 2.0 on the front of the computer.  Windows recognizes the drive.  She appears in the Panel of external control/hardware and Sound/devices and printers as "HARD disk".

  It does not appear in 'Computer' under 'devices with removable storage ".

  I just want to get to my files so I can copy them to my new computer.  How to access my files on the external hard drive?  Why isn't he appear in 'computer '?

  Hello ShamedMonkey,

  Thank you for your message.  The problem you are having is because of differences in formatting between PC and Mac.  You can, however, transfer your files between the two.  I will set out what must be done under and limitations of each.
  First, you will need to format the drive on your PC.  When you format the PC, you can format it in FAT32 or NTFS.
  (You mentioned that you do not see the drive in the computer) To format drive:
  Click 'Start' > right click on 'Computer' > select 'manage '.
  Click on "disk management".
  In the right pane, you should see your drive > you can then do a right click and 'format '.
  FAT32:
  This format will allow you to easily transfer files between the two.  This format becomes problematic when you transfer files more than 4 G.  There is a limit of 4 GB in FAT32, etc. of many movies are bigger than that and cannot be transferred using this format.
  NTFS
  This format has no size limitation, however, in its normal state it will be 'Read only' on Mac.  If you will not be able to transfer all the data itself.  While doing some research on the web, it seems that you can use a program called MacFuse on your Mac to change to NTFS files.  I have not confirmed this, but you can give it a try.  If this program works as planned, it would be the way to go.
  Please let us know if it did or did not solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Windows 7 does not recognize my external hard drive and it does not appear in Device Manager but not in disk management

  I'm trying to connect to my external hard drive, but the auto test failed
  and I know that the problem is not the cable or anything like this cause it works on other 2 computers
  It won't work on my laptop
  I tried many solutions but most of them that the hard disk appears in disk management

  and they change its trajectory

  but in my case that's not she appears only in management device that I tried to uninstall it but also did not work
  After that I did any suggestions? !

  Go to your computer manufacturer's support web site and search for the latest Windows 7 drivers for your specific model number.

  Download the drivers to a folder on your hard drive and install all of them, from the card mother/chipset drivers, LAN, Audio, USB, Graphics, SATA, Webcam, Etc., and so on.

  List of computer manufacturer support sites:
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support/computer-manufacturers

  If you have an Intel motherboard, you can try the Intel driver update utility: http://www.intel.com/support/detect.htm?iid=dc_iduu

  Tips for solving common driver problems
  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems
  Vista: http://windows.microsoft.com/en-US/windows-vista/Tips-for-fixing-common-driver-problems

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  J W Stuart: http://www.pagestart.com

• I've just backed up with an external hard drive for the first time, but my profile with my folders for photos, documents, and movies are not there

  Hello

  So, I finally got an external hard drive. I formatted for Mac (the device has been verified as being correct), and then he started to do a backup, which stated that a full backup would take 95GB. However, it only supported 19GB.  When I have my 'open' backup drive, I saw that only 'Macintosh HD' received support upward, not my user profile with all my folders containing documents, photos, movies, etc...

  I'm quite confused, because I thought that it would save.  I plan on Snow Leopard update to El Capitan, but if something is wrong or I don't like, I'm afraid that I won't be able to restore all my personal files - but only the applications that are on my Macintosh HD.

  Should I delete everything in my backup disk and try again?

  This is an image of what's inside my external hard drive:

  

  You have not indicated how you have saved, if you've used Time Machine then you do things the hard way and you'll find very difficult TM. Please use the Time Machine interface to locate your saved data. You can benefit from the research on:

  Use Time Machine to back up or restore your Mac - Apple, Support the section you want to find is the restoration section.

• External hard drive WD Element

  I had this WD element external hard drive for over a year now, which can connect to any PC or Apple, but for some reason that I myself brought recently the MacBook Pro and now my external hard drive WD Element only want work

  When she wants to. I am struggling to get it working 100% every time. I know that my hard drive works cos I have connected to my old Mac G3 and I see the hard drive, but not on my MacBook Pro. What can I do to make it work every time?

  You can try to perform a SMC reset. Reset the management system (SCM) controller on your Mac - Apple Support. (The previous sentence is a clickable link)

  Drives external WD hard seem to get more complaints than any other player. They use a chipset of decorum and cheap components and seem to be more prone to error than the other speakers. If the gives still drive troubles you, you pourriez be able to remove the drive from its case and put it in another forum. I like the housings of OWC . I say maybe because I've seen also some WD external drives that do not use the standard SATA drives.

• To the help of two time Capsules, but a as a external hard drive only

  I just bought the new Time Capsule 2 TB "ac" and created a new network home wireless with it (TC is connected by Ethernet to the Modem/Router). I also use this TC to my Time Machine backup. Now, I would like to use my old Time Capsule ' don't (dish, 2012) as an external hard drive in my network in order to make manual backups of various data by drag-and - drop. I donnot want to expand my network wirelessly with the old TC. How can I include in my network just like an external hard drive?

  Very simple... Connect TC Old WAN LAN new TC... the old Installer TC mode bridge... and wireless off.

  He then worked as an external drive in the network.

• External hard drive is not detected

  My ext hdd does not work.

  It has music, movies etc., who came for a mac, but windows doesn't seem to work.

  She also is not recognized, by my Media Player connected to my tv.

  When I look at MY computer, the ext hdd appears, but it is in the Device Manager, but I can not access anything.

  Help me please.

  Hello

  Thank you for posting in the Microsoft Community Forum the problem you are having with drive external hard must be different. Rest assured that we would do our best to help you.

  Please answer the following questions that would help us provide a better solution.

  1. have you tried to connect the hard drive to a different USB connector?

  2 have you tried to connect the hard drive to another computer?

  3. what version of Windows are you using?

  4. What is the brand and model of external hard drive and the computer?

  Try the methods and check:

  Method 1:
  Run the fixit of material and following devices and check if the drive is detected:

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2:
  
  You can connect the external drive to another USB port and see if it appears in Windows Explorer.

  Method 3:

  Check if there are error messages in Device Manager if you are using Windows 7 or Windows Vista.

  a. connect the external hard drive to the computer.
  b. to open Device Manager, type devmgmt.msc in the search box start and press ENTER.
  in Device Manager, expand the hard drive listed in the list of devices.
  d. If the hard disk is listed, right-click on it > click Properties.
  in the general tab, under control of device for the message status. After back if there is no error message.

  If you use Windows XP try the following steps:

  a. connect the external hard drive to the computer.

  b. click Start, click run.

  c. type devmgmt.msc.

  in Device Manager, expand the hard drive listed in the list of devices.
  e. If the hard disk is listed, right-click on it > click Properties.
  (f) on the general tab, under control of device for the message status. After back if there is no error message.

  To visit the following link to the reference which discuss what to do when a device is not installed correctly
  http://Windows.Microsoft.com/en-us/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

  Hope this information helps. Please feel free to respond if you have any other questions, we would be happy to help.

• Backup on external hard drive problems...

  I can't backup to external hard drive, it starts and does not say "Device not ready" then I tried to back up my laptop outside even hard without any problem. Could it be, if I tried a different USB port on my desktop external hard disk... Any other ideas please...

  Concerning

  Have you tried another USB port (your post is unclear)?

  The external hard drive has its own power supply or just connect with a USB cable?  If there is no separate power supply, disconnect all other USB devices (except keyboard and mouse) and see if that helps.

  The external drive shows in my computer?  If so, what happens when you double-click it?

  Don't show external drive in disk management (start > run > diskmgmt.msc > OK)?  If so, a drive letter is assigned? If so, what is reported to the layout, Type, file system and status?

  Only the external drive shows in Device Manager (start > run > devmgmt.msc > OK) to the title of "hard disks"?  If Yes, what is displayed when you double-click on and look at 'Device status' and 'Use of the device' in the general tab?

• Windows Vista does not recognize my external hard drive, Eagle Consus AND-CS2PSU2-BK

  I have an HP Presario laptop running Windows Vista and it does not recognize my external hard drive, or my flash drives.

  I have an external hard drive Eagle Consus AND-CS2PSU2-BK.  It worked fine on my desktop, which works on XP.  I plug it to my computer laptop and nothing.

  When I plugged it in the first place, he says that he needed to download the drivers.  I clicked 'ok' to automatically download drivers and a few seconds later, he said that it successfully completed the driver download/install.

  I look under the drives in my computer and he's not here.

  I went to start, right click computer, left you click on Manage and double-clique then under storage disk management.  All I see are C drive and recovery disc (D).  No other drives displayed.

  I exitted who and set up the Control Panel, double click on Device Manager.  He said in the other topic peripheral USB to ATA/ATAPI bridge.  I don't know whether or not it is my external hard drive.  It indicates the Type of device: Other Devices and under device status it says: "the drivers for this device are not installed. (Code 28).  This operation requires an interactive window station.  To reinstall the drivers for this device, click on reinstall the driver. »

  He asks if I want to reinstall the drivers, so I clicked that.  He couldn't find them / install them.

  Still, I don't know if USB to ATA/ATAPI bridge is still linked to my external hard drive.

  Help, please.  The same thing happens when I try to plug a flash/USB.

  Try this:

  In the right click 'USB to ATA/ATAPI bridge' Device Manager under the other devices section, click unsintall or press the delete key. Reset with the connected hard drive it must be reinstalled, but under the USB controllers. Make sure the device works on the other computer cable can also go to bad.b

• External hard drives not recognized / work in Windows 7

  I see that many people have problems with Windows 7 does not recognise external drives. I have a SimpleTech Pro 1 t external drive used to be recognized with Windows 7, but is no longer recognized. He wasn't arrested only recently recognized. I if it is the car, so I bought an external drive of Hitachi LifeStudio 2 t. It does work on my desk. However, two external drives work with my laptop running MS Vista. So the problem is not with the external drives. On the contrary, the problem is with Windows 7 is no longer recognizing external drives. I read a lot of posts here and see that many people have the same problem, but none of the solutions are presented. Windows 7 does everything just not with external drives? It's frustrating.

  Hello
   
  Have you tried the troubleshooting steps?
   
  Step 1: Try to run Automated Troubleshooting Services and check out what he has to say.
  Reference: http://support.microsoft.com/gp/hardware_device_problems
  
  Step 2: You can also check in the device if Manager disk external drive is listed.
  
  a. connect the external hard drive to the computer.
  b. to open Device Manager, type devmgmt.msc in the search box start and press ENTER.
  c. check if the external drive is listed.
  d. in Device Manager, expand the hard drive listed in the list of devices.
  e. If the hard disk is listed, right click on it > click Properties.
  (f) in general, under control of device for the message status. After back if there is no error message.
  Step 3: Check to see if the external drive is getting detected in disk management.
  
  If the hard drive recognized in disk management and if there is no drive letter assigned, I suggest that you right-click on the drive and assign a drive letter and check to see if it helps:
  Reference: http://windows.microsoft.com/en-US/windows7/Change-add-or-remove-a-drive-letter
  Step 4: Since external hard drive is detected earlier, I suggest that you try to perform system restore.
  Reference: http://windows.microsoft.com/en-US/windows7/products/features/system-restore
   

  Step 5: Remove and reinstall all USB controllers.

  To remove and reinstall all USB controllers, follow these steps:

  a. clickStart, click run, type sysdm.cpl in theOpen box and then click OK.

  b. click on thehardware tab.

  c. click theDevice Manager button.

  d. expandBus USB controllers.

  e. right click on each device under theBus USB controllers node and then click Uninstall to remove them one at a time.

  f. restart the computer and reinstall the USB controllers. Restarting the computer should automatically install the drivers.

  g. plug in the removable USB storage device and perform a test to ensure that the problem is solved.

  Step 6: Install the windows updates and check.

  http://Windows.Microsoft.com/en-us/Windows7/install-Windows-updates

  Step 7: Install the latest chipset driver. For this I recommend you contact the manufacturer of the system.

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
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• Invisable external hard drives

  My PC stopped showing my 2 of my external hard drives in Windows 7 Explorer. They are visible if I use the installation of "remove hardware", also on the control panel > Administration > management of the computer and at least one program. They are connected to my PC by a 7 USB Extender port. My other external hard drive and a stick of memory are also connected using the Extender the same and both appear in Windows Explorer. The disk hard 2 appear when I use them on another computer. It started a few days ago. Can anyone help?

  That's what I suspected. See a preview of your disk manager would have confirmed my suspicions.

  Be sure to mark my suggestion as "Response" to your question.

• Windows is not to find external hard drives, etc.

  Something screwed my PC Windows 7 big time.  It does not recognize one of the four external hard drives USB.  (He did recognize a USB flash drive).  I inserted the original installation CD Windows Home Premium 64 bit.  It does not recognize either.

  I reconnected the hard drive to a USB port and open devices and printers.  The disk was shown, but had the icon of the troubleshooter.  I ran the store.  Firstly, he said that the problem had been solved and that the device was working properly.  When I right click the drive icon, I finally got an error message stating that the driver has not been installed successfully.  (Odddly, the icon of the printer has been replaced by a generic icon, if the printer is working.)

  I don't know if I have a problem Windows or hardware.

  I know I could run the system restore.  I could use Dariks Boot and Nuke to wipe the drive and start again.

  Can someone advise me?

  Hello

  Your CD-ROM or DVD drive is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/314060/en-us

  Unplug all devices – speakers, printer, etc...

  Now plug the drive hard - is it recognized?

  Step 1: Try to run Automated Troubleshooting Services and check out what he has to say.
  Reference: http://support.microsoft.com/gp/hardware_device_problems
  
  Step 2: You can also check in the device if Manager disk external drive is listed.
  
  a. connect the external hard drive to the computer.
  b. to open Device Manager, type devmgmt.msc in the search box start and press ENTER.
  c. check if the external drive is listed.
  d. in Device Manager, expand the hard drive listed in the list of devices.
  e. If the hard disk is listed, right click on it > click Properties.
  (f) in general, under control of device for the message status. After back if there is no error message.
  Step 3: Check to see if the external drive is getting detected in disk management.
  
  If the hard drive recognized in disk management and if there is no drive letter assigned, I suggest that you right-click on the drive and assign a drive letter and check to see if it helps:
  Reference: http://windows.microsoft.com/en-US/windows7/Change-add-or-remove-a-drive-letter
  Step 4: Since external hard drive is detected earlier, I suggest that you try to perform system restore.
  Reference: http://windows.microsoft.com/en-US/windows7/products/features/system-restore
   

  Step 5: Remove and reinstall all USB controllers.

  To remove and reinstall all USB controllers, follow these steps:

  a. clickStart, click run, type sysdm.cpl in theOpen box and then click OK.

  b. click on thehardware tab.

  c. click theDevice Manager button.

  d. expandBus USB controllers.

  e. right click on each device under theBus USB controllers node and then click Uninstall to remove them one at a time.

  f. restart the computer and reinstall the USB controllers. Restarting the computer should automatically install the drivers.

  g. plug in the removable USB storage device and perform a test to ensure that the problem is solved.

  
  

  Step 6: Install the windows updates and check.

  http://Windows.Microsoft.com/en-us/Windows7/install-Windows-updates

  
  

  Step 7: Install the latest chipset driver. For this I recommend you contact the manufacturer of the system.

• Cannot open the USB external hard drive

  Original title: Hard drive

  I can't open the disk external hard usb and the device can see the list of devices and printer as 'USB to ATA/ATAPI Bridge '.

  Hello

  1. What is the exactly say by "device can see the list of devices and printer as"USB to ATA/ATAPI Bridge""?
  2. do you receive any error messages?
  3. did you of recent changes on the computer before this problem?
  4. were you able to open and use the external hard drive USB before?
  5. try to connect the external hard drive to a different USB port and check.
  6. are you able to access other USB devices with success?
  Method 1:
  I suggest you to run the fixit available at the following link.

  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/en-us

   
  Method 2:
  If the problem persists, try to uninstall and reinstall the USB controllers and check.
   

  (a) click Start, type Device Manager in the start search box and press enter.

  Bus USB controllers b) Expand .

  Note You need to scroll the list to find this point.

  (c) right-click the first USB controller under Bus USB controllers and then click Uninstall to remove it.

  step d) precedes the repeat for each USB controller is listed under Bus USB controllers.

  (e) restart the computer. After the computer starts, Windows will automatically check for changes on the hardware and reinstall all USB controllers that you uninstalled.

  (f) check the USB device to see if it works.

  You can check the link for more information:

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 3:
  If the problem is not resolved, you can try to connect the hard drive to another computer and check.
   
  Let us know if it helps.

• Cannot access a Western Digital external hard drive on new PC HP Pavilion model P6-2136

  Original title: access WD on new PC

  I just got a new PC from HP Pavilion model p6-2136. I want to transfer my files from my WD external drive but I can't find it on my new PC. I can't "understand where the WD is on my PC to access. On the old computer, it was the icon I just clicked on. When I pull up to what I think, it's the WD info it showsall these files, but they are empty? I assumed that WD had saved all my files etc. automatically from the old PC. I have the My Book WDBAAF 5000 EBK.

  I need to transfer all my docs, picutres & also get my favorites transferred.

  Please help & also where I can get a step by stpe handyman.

  Thank you!

  Hello

  1. are you able to see data from your external hard drive from your old computer?

  2. are you able to detect the external hard drive with another computer?

  3. you receive an error code or message?

  I suggest you to check if you can see the external hard drive in Windows Explorer.

  Try to connect the external hard drive to another port and check the issue.

  Check also if the external hard drive works fine in the other computer.

  Please follow the link below:

  My drive does not appear in Windows Explorer:

  http://support.Microsoft.com/kb/330140

  Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click on the number below to view the article in the Microsoft Knowledge Base:

   

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  I hope this helps.

• I'm trying to run a program back to 7. I know it is not possible, but anyone who has used dosbox? And if I load xp on an external hard drive can I have essentially two separate computers?

  How can I run a program back through windows 7? DOSbox? zinstall? Or loading of a xp via external hard drive? Any help is appreciated, thanks.

  DOSbox or BACK (or XP or another 32-bit version of WIndows) on a virtual machine.

  An external hard drive can be used only if it is connected by SATA (not USB). In this case, it seems to be an internal drive.

  If you have Windows 7 Professional, you can use XP Mode. Otherwise, use VMWare Player http://www.vmware.com/products/player/, Virtualbox http://www.virtualbox.org/ or Windows Virtual PC http://www.microsoft.com/windows/virtual-pc/download.aspx to host your virtual machine.