Toshiba Dynadock U Universal USB docking Station

I have a Toshiba Dynadock U Universal USB Docking Station (PA3927U-1PRP) that I have connected to my Dell XPS17 laptop via a port USB3. Everything works fine except for the Ethernet connection and the laptop does not seem to see. Under network and Internet > network connections the connection does not appear in the list, but the connected network of light at the back of the dock is flashing, indicating a connection at least to the dock.

In addition, under Device Manager. Other devices, dynadock Ethernet is listed with a yellow exclamation point and says there is no driver installed. When you try to find the driver, it can be located anywhere.

I returned a Targus USB3 docking due to the same issue and now think that this could be a Windows 7 problem.

Any advice on troubleshooting?

16/03/12: I called Dell support and they walked me through the uninstall of all the docking drivers, then relocation. everything works fine now.

Hello

1. it worked before?

2 have. what stage you tried to find the driver?

3. are you able to use other devices?

4. have you tried in another computer?

The yellow mark could be due to the possible corruption of the drivers.

These steps can help you:

Method 1:

 

Update driver by following the steps in the below link:

 

http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

 

Method 2:

 

a. Click Start > type in devmgmt.msc in the search box, press enter > right click on the device and click on uninstall. And restart the computer.

b. access the website http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp

c. click on the download option and download the latest driver.

I hope this helps.

Tags: Windows

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