TOSHIBA external drive no longer works

Hello

I bought maybe 4-6 months there is a Toshiba E05A100SBU3EW_C STOR. E ART 4 1 TB USB 3.0 2.5 inch hard drive - black from amazon and one day all of a sudden, it stopped working and I was wondering if anyone knew how to operate again on my mac or windows, please because it has lots of important data

You understand that, on this virtual path is not esy to help. We don't know what the problem is here.
Is the HARD drive recognized when you connect it to the PC?

Warranty is still valid?

Tags: Toshiba

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