touch of virus stop lenovo onekey

There is a virus on my PC when I try to use the key onekey. the screen goes black. I tried 5 programs different anti-virus scan. All have failed. OneKey touch fails. even when I try to start it. do you know all the patches?

  1. How have you confirmed that this symptom is caused by a virus?

Girl went to a "very questionable site.

Its user crashed after 5 min on this site.

Could not access its complete failure of user

I removed the Admin user and Admin started having similar problem.

2. What antivirus do you run?

Ran McAfee found nothing

Not able to uninstall McAfee under normal process, to remove the folder and then run ccleaner.

Ran Norton found nothing

BullGuard wouldn't

Kaspersky ran found problem but can not delete or quarantine the files.

2. When you say "Just missed" tell you that antivirus would not, or that they have failed to find something?

See the 2 1.

3. what operating systems and the model is Lenovo?

A Win 7 pro, H515

Found the fix

10 upgrade windows installed then use the onekey and reinstalled the operating system and upgrade. Has been a nightmare, but worked.

Tags: Lenovo Products

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