touchpad not scrolling

Hi I have an acer aspire V3 series laptop PC with windows 7.  log in my touchad stopped working after connecting a usb mouse. Even after the mouse is disconnected and restarted, the problem remains. Other functions of touchpad are very good except the scrolling. Check the properties of the touchpad. everything is fine, the scrolling is enabled. could someone please advice? Thank you.

Hello

The drivers for the touchpad can be damaged, which could result in a malfunction.

I recommend the following methods and check if that helps.

Method 1: Run the hardware and devices troubleshooter.

It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.

See the article below.

Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter

If the problem persists, update us the touchpad drivers and check if it helps.

Method 2: Update drivers for the touchpad in Device Manager.

(a) press the Windows key + R, type devmgmt.msc.

(b) to expand mice and other pointing devices.

(c) click on properties, click the driver tab.

(d) click the Update Driver button.

(e) click on the OK button.

See also section below.

Mouse, touchpad and keyboard with Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01

If the problem persists, feel free to post. We're here to help.

Tags: Windows

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