TouchSmart 520-1010 has itself turned off everything in video game

My 2 week old Touchsmart 520-1010 a (Windows 7 64-bit) turns off each time after the video for a few seconds (8-12). Windows gadget pointed to the temperature of the GPU reaching up to 120 ° c in about 10 seconds after the beginning of the video (anything like video streaming online, or offline video MP4, etc.). GPU temperature was about 74-90 ° c If NOTto play the video.

This Touchsmart PC is a refurb at HP and has no problem if no video is played. One day I worked up to 4 hours on the Touchsmart without any problem at all. So I think that the problem is with the GPU overheating.

Is it a hardware problem can only be fixed by the technician or service center?

See you soon

Hello, so the problem was really a hardware problem with the video card, and as I suspect me, you would need for that unit controlled by the repair center. Good to know that your issue has been resolved, thank you for your comments and your message. Kind regards

Tags: HP Desktops

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