Transport stall - Deskjet 1050

The transport of on my Deskjet 1050 ink cartridge is blocked completely above the left side of the printer. There are no jams paper or other obstacles preventing them from moving. I can move it freely by hand. I tried all the various solutions on the web site of HP for this problem without resolution. The printer is fourteen months, but has been rarely used and printed only a dozen pages over this period. This is a problem that can be repaired or I have to buy a new printer?

@ MMG635 - to add to the video above, there is also a record for that matter is here.

If the steps do not resolve the problem, then you may want to replace this unit because it has developed a hardware problem. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

HP Technical Support call case form:
http://goo.GL/w7Hgh

Tags: HP Printers

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