HP Deskjet 1050: HP Deskjet 1050 print, scan, copy error

Bula sir / maam,.

It comes from Fiji,

We used the HP Deskjet 1050 since 2010 until yesterday (25/11/2015), now (26/11/2015) is not printing, copying or scanning.

Yesterday, I cleaned the bottom of the prnter (printer side), then all of the ink came out almost everywhere. Cleaned, changed (new) the two cylinders and it worked well.

This morning all the printer lights are flashing (low in ink & so the witness of the paper). Could ' t print, photocopy or scan anything. When I opened the front of the printer check ink, the slotter of ink is not to stop in the Middle than usuall.

When you try to SNA off-line the following note appears.

Kindly need your advice on what I can do to solve this problem.

Vinaka...

Hi @Sevanaia in Fiji! I'd love to help you with your Deskjet 1050.

Looks like you have had to face some problems all at once. Performing printing and Scan doctor could help. HP printing and doctor Scan is a free utility (tool) that allows to quickly resolve problems printing, scanning and connectivity, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

Source: try the HP Print and Scan Doctor for Windows

Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to find that the key and the box are both in a green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  • Thanks, I look forward to hearing back on your part.

    Tags: HP Printers

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