Tried to reset to factory settings, computer, not to stay long enough to make it work.

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  original title: try to use eRecovery for reset to factory settings...

  Hello

  I press alt and f10 when you start the computer, however the factory settings reset deletes all data on c. This I mean all software, programs, games, documents, etc...

  Is it possible to back up such things as after resetting to factory settings process I can restore them? BTW, I'm using a Standard account, my pc has no administrator account, and it's actually the reason why I want to reset to factory settings.

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  Karl

  Hello

  I press alt and f10 when you start the computer, however the factory settings reset deletes all data on c. This I mean all software, programs, games, documents, etc...

  Is it possible to back up such things as after resetting to factory settings process I can restore them? BTW, I'm using a Standard account, my pc has no administrator account, and it's actually the reason why I want to reset to factory settings.

  Thank you!

  Karl

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  I bought 2 new laptops, they seem to be special models not listed is not in the HP support site, purchased from Currys PC World in the United Kingdom.

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  This occurred as first I started the laptop, made of windows, MS Office 365 updates, added then waiting 2 days for windows 10 to arrive.  When it came it installed fine and then I added a printer driver for an HP printer and made some configurations of the operating system.  At the next reboot showed something was wrong as the boot took over 7 minutes.  As the synaptics app was referenced twice in the tab start Task Manager also had strange things in the system.  Rather than go back to a previous system restore point that I attempted to identify what was wrong and uninstalled all without success.  I then had the opportunity to go back to 8.1 for Windows or "reset the PC.  Not a lot of explanation on delivery to zero and certainly no warning options that the D: partition was no longer valid.  Windows options were "in my face" so I don't think watching HP recovery.  So I chose to run from Control Panel 'Reset the PC and keep the files'.  So, indeed, I now have a clean install of Windows 10 but have lost all applications that were on the factory orginal building.  I see no way to re - install all of these programs and find the license keys.  I have more HP recovery at all.

  So I have no way to put the blue doesn't return to the factory settings.

  Advice please, I want a laptop blue, the same as the red, i.e. Windows 10 with all applications that have come to the factory as well as the correct printer drivers and a time of less than 30 seconds of starting.

  You are not sure if there is anything I can copy from red to blue to get it going again?

  Any help gratefully appreciated, thank you

  You have the options of Chat or telephone. Mon - Fri 08:30 - 18:00. Sat 10:00 - 16:00.

  https://support.HP.com/GB-en/contact-HP/product/HP-Pavilion-15-ab000-notebook-PC-series/7771366/model/8255007#Z7_3054ICK0KGTE30AQO5O3KA30F3

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  Hello paulharrisonXE,

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  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Vista Media recovery obtaining and/or using the Vista recovery on your computer Partition to factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
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  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  See you soon.

  Mick Murphy - Microsoft partner

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• My computer has TWICE to reset to factory settings, losing ALL my data and installs

  I bought a new Dell in December with 7 from Microsoft. Three weeks later, when I opened it one morning he looked exactly as it did when I was first handed it - none of my data, any of my installs, none of my settings. Luckily I had everything on a hard drive so I started from scratch (mostly irritated that I had to use another installation on Microsoft Word). Today I opened only to discover that he has rrediscovered the settings that it had lost the first time, about a month ago. This means that I've lost all the extra data / installs that I had done in the meantime. I don't know if its something Im doing or if it's something I can expect to continue to occur. I don't think not that I would have so vigilant with backup that I do EVERY day to keep things.

  Some of the data I lost this time was really important, like the bookmarks on my Web page. Although at least this isn't a restore to the factory settings, its almost MORE absurd that he returned to what it was before he wiped away the first time.

  Please help as I am very scared of what happens - twice.

  See if running this triple McAfee solvese its behavior correction: http://service.mcafee.com/FAQDocument.aspx?id=TS100507 ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft