trying to connect bluetooth Microsoft Trackball Keyboard - help!
I used this Microsoft Trackball Keyboard on my tablet in the past. I recently had to reimage my Windows XP and start over. I got my Intellimouse Explorer bluetooth mouse works but don't know how to get the keyboard work. I need a little help.
I put new batteries in the keyboard. On the back, it says on the label a 3 step process to make it discoverable (I guess) who looks like you 1. Surround with 2 small/large. FN + R (I guess these are keys) 3. Microsoft Trackball Keyboard
On the keyboard, I find a key that looks like the picture 1 & 3 above. But I open the Bluetooth settings and you click new connection, and then Express/Next and then I hit these keys listed above and it says searching for Bluetooth and then devices impossible to detect remote device. I also tried this by pressing the keys in order before you hit next. Same results.
Hi JeffDavis,
We recommend you to try the steps in this article and check if the problem persists.
See troubleshooting failures in the detection of new Bluetooth mouse or keyboard
See also: connect a Bluetooth device that are neither require a TRANSCEIVER
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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