TV will not recognize disc scan

Similar Questions

• Windows 8 will not recognize discs in my dvd, DVD or CD player?

  I've upgraded to Vista to 8.  Windows * does not recognize the discs loaded in the dvd player.  Computer, you can see the drive but it won't read the disc in the drive.  I tried to update the drivers, 8 says that they are up-to-date.  I have run the Diagnostics Dell, said that my computer works well.  Have uninstalled and reinstalled the drivers for the dvd drive, no change.

  I installed windows media center, without change.  Do I have to install a soft DVD and which?

  This has been the most frustrating windows upgrade of my life

  Hello

  Readers appear in the computer?

• Try to burn a CD. The system will not recognize the blank disc or let me burn__

  Try to burn a CD. The system will not recognize the blank disc or let me burn... says there is no disc inserted

  Hello

  Have you tried to close all programs and then insert the disc? Restart the 1st and then try it.

  If no joy:

  Please make all below even if you have done some before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Satellite A500-141 - the CD/DVD drive will not recognize any disk in the status bar

  I watch the DVD yesterday and he played upward halfway through and almost jerky. Ejected and thought no more of him now, the player will not recognize any disc, be it video or sound. I tried a system restore but still the same thing that it is not read disks. Any help appreciated.

  Thanks in advance.

  Hi quietly,

  If your CD/DVD drive doesn't work, how do you have a system restore?

  Is the CD/DVD drive listed in Device Manager correctly or you see a yellow exclamation mark on it?

  Maybe the lens is dirty and must be cleaned with a Microfiber cloth. Open try CD/DVD and try to clean the lens with a clean Microfiber cloth.
  Check this box!

• My hard drive will not read discs! What should I do?

  My laptop will not recognise discs I put in the forest of cd! I am trying to install Microsoft Office, and it will not even read the disc! Are there other ways of installing Microsoft Office? Or any suggestions how I can get the t hard drive work?

  Thank you

  Any comments would be much appreciated!

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• After reinstallings windows xp on dell XPS 420, he will not recognize modem and modem support moved disk

  I have a Dell XPS 420 I got help from this forum - reloaded Windows XP - reformatted successfully in car and now have Windows XP on the drive.  When I try to connect to the internet and set up this internet connection - will not recognize the modem.  When I put the disc inside modem will automatically the configuration menu of the computer.  I don't know what else to do.  I have AT & T internet service that worked perfectly before the reformat Windows XP works fine.

  Hello

  Refer to this link and check:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-windows_update/XP-SP3-wont-recognize-internal-software-modem/06471daa-c761-4CE3-a8a6-ee01f5629852

  It will be useful.

• my cd player can read cd/DVDs, but will not recognize a cd for copy/writng? Help

  I have 2 drives, both reading and playing, but both say "insert disc" and will not recognize when I insert discs

  try to copy videos from hard disk and trying to copy music from the hard drive.

  suggestions?

  Thank you

  Grant

  The following links may be worth a visit:

  (982116) your CD or DVD drive is missing
  or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116
  (Windows XP / Windows Vista / Windows 7)

  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  Good luck...

• Have you installed the printer & software driver... will not recognize the installation of the scanner or Nikon camera to download photos... What can I do?

  Have you installed the printer & software driver... will not recognize the installation of the scanner or Nikon camera to download photos... What can I do?

  The duplicate thread information:

  Cannot connect Epson scanner/Nikon camera to printer!

  Hi Carolyn has Culp,

  
  Thanks for asking this question to Microsoft Community!
  
  I understand that your scanner and Nikon camera is not getting recognized in windows vista.

  He would be grateful if you could answer these questions. This will help us to a better way to get a resolution of the issue.
  1. have you made changes on the computer before this problem?
  2. What is the brand and model of the scanner?
  3. are you an error message or error code?
  4. is that your other USB devices work?
  I would suggest trying the following methods and check if it helps.

  Method 1:
  

  Try connecting to another USB port and check if the camera is detected or try to plug the camera on another computer.
  Method 2:
   
  Hardware devices do not work or are not detected in Windows: http://support.microsoft.com/mats/hardware_device_problems/en-us
  Method 3:
   
  Remove and reinstall all USB controllers.
  To remove and reinstall all USB controllers, follow these steps:
  (a) click Start, run, type sysdm.cpl in the Open box, and then click OK.
  (b) click on the Hardware tab.
  (c) click the Device Manager button.
  (d) expand Bus USB controllers.
  (e) right click on each device under the Bus USB controllers node and then click on uninstall to remove them one at a time.
  (f) restart the computer and reinstall the USB controllers.
  (g) connect the removable USB storage device and perform a test to ensure that the problem is solved.
  
  Method 4:
  To update the chipset drivers and check if it helps.
  Update a hardware driver that is not working properly: http://windows.microsoft.com/en-us/windows-vista/Update-a-driver-for-hardware-that-isn ' t-work properly
  
  Reference:
  The problems of scanning: http://windows.microsoft.com/is-IS/windows-vista/Troubleshoot-scanning-problems

  It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

• My windows will not recognize my CD/DVD drive

  My computer crashed recently and since then windows will not recognize my CD/DVD drive. My removable disk (e :)) is there, but I was told that windows cannot access the disk.) Also when I try to eject a developed error warning.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.

• Optiarc cd - rw crx880a ata device will not recognize any cd

  I have an acer laptop. It is an Optiarc cd - rw crx880a ata device. It will not recognize any cd / dvd... He appears with insert the cd. I open and close the cd drawer and always the same pop-up.

  My operating system is windows vista.

  Then you know that the drive is bad. You will need to buy a compatible optical drive, Acer or an after-market reputable dealer. Since it is a laptop, you can buy the disc just for her. Yes, it's probably easy to replace. Refer to the manual of your computer or search for a manual on the Acer tech support site. MS - MVP - Elephant Boy computers - don't panic!

• Windows 7 will not recognize the dvd drive

  Windows 7 will not recognize the dvd drive, although it worked well for more than two years.  Now I can't access it to install new software.

  It will not be displayed in the Device Manager, bad shooters to say it is not connected or is, tried Fixit fix (could not as "not applicable to your computer update"), uninstall iTunes (in the case of a conflict - even if it worked with the DVD of > 1 year), etc., but still cannot access the DVD.

  It's obviously a known issue, given that a support page - http://support.microsoft.com/kb/976187 that recommends the fix or manually disable ALPM active power management.  If it of a known issue, why is not included in the updates and that I have to disable ALPM power if management it worked ok before?

  What now? Is turn off the power, my only option?  What happens if it is not yet recognized after that?

  Hello

  If the drive is viable:

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951

  
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Win 7 64 bit computer will not recognize the old jpg files since 2003 of the records that have been transferred to an external hard drive.

  Win 7 64 bit computer will not recognize the old JPGs from three 2003 files that were transferred to an external hard drive...  File appears in the directory but with no thumbnails icon. Does not open in the Viewer, Picassa, Ifranview, paint, PhotoShop.  I get conflicting messages... invalid image (Windows Viewer)... Unknown file format (IfranView)... Access has been denied (painting), a blank image (Photoshop),... You are not allowed to open this file (Picassa).

  Creation 2007
  Last updated on 2003
  2010
  Any help would be appreciated.

  Mahalo,

  Philippe

  Ran the Scan, the system is secure.

  I was able to bypass stubborn files to transfer them to a flash drive and copy them to another folder.  I was then able to access.  Somehow I messed up the permissions in the previous transfers of old machines and OS.

  Thank you for your help and attention.

  Mahalo,

  Philippe

• Historical files Windows 8 will not recognize the new external hard drive

  I just bought a new laptop (Sony Vaio) with Windows 8Pro (System op 64-bit, Intel I7, 1THD).  One of the reasons is that I have approached Win8, is I liked the concept of the new 'File History' backup utility  I started to use the computer with an ext WD My Guide of the HD and the history of the files seemed to work.  Then the drive external hard went wrong and I just bought a new WD My Passport 2 t ext HD.  Historical files will not recognize this drive.  He keeps asking the old drive.  When I attached the new drive and go to the screen "Select drive", it says "no usable drives are detected.  Please connect a drive... "I know that the drive is there because I see under 'My computer' and I can copy files to it.  But the history of the files do not recognize.  WD, I called and they helped me to update drivers and even made a update firmware on the drive, but nothing is done.  I tried several fixes suggested in a few links Microsoft 'how file history works... '. «, «What to do if the file history works more...» ", etc, but all without success. The tech also remote BestBuy Geek squad my computer and tried EVERYTHING and could not get it to succeed.  BTW, it's not the HD post because put us on another computer to WIN 8 and Hx file found immediately.  Tech people thought that it was a deep registry with Win 8 problem and their only suggestion was to reimage my computer with the original recovery disk.  But who is going to cost me an arm and a leg.

  I'm not very tech savvy, so I know there must be something very simple, I'm do wrong or overlooking and I hope that some dear soul on this forum or someone from Microsoft can give me an idea or two.  Thank you very much

  I was having this same problem, but then noticed a presentation text easy to miss in the historical files tool that says that the disc "cannot be a part of a library" or something like that. In my case, I had files on my external hard drive that have been included in several libraries... and none that I really used, so I removed the files (and deleted the libraries for good measure). A fast system restart later, and my player does not appear.

  I don't know why MS did not propose it again for this thread as the more obvious thing to check, but there you have it. Something simple and quick to check that could save you some frustration.

• Running Mac Yosemite, will not recognize "DVD bundle" in CS3 download

  I currently own a copy of CS3, and I tried this two ways - using the physical disk and download from the Adobe Web site.  I get to the second part of the installation, and my computer will not recognize the "content" of the disc or the DVD "bundle".  As far as I can see, this only contains html and pdf files.  I went through all folders on this particular disc/download.  I tried hitting 'OK' to continue on my installer because I inserted the disc is pulled up on my download.  It only allows me to move.  I have included several screenshots to better understand my situation. Keep in mind, I use a clean version of Yosemite.  It's on my machine to buy.  What should I do to move forward?  Why my computer will not recognize this content as installable?

  

  

  

  Hello Sarah,.

  Please visit the given link to download help: products CS3 download

  You can also view: could not download CS3 Design Standard

  It will be useful.

  Concerning

  Bianka Attre

• I run a Mac Pro with El Capitan and iMovie 11 will not recognize my camcorder Sony FDR-AX35P 4 K

  I run a Mac Pro with El Capitan. iMovie 11 will not recognize my camcorder Sony FDR-AX45P 4 K. He keeps asking connect a camera.

  iMovie 11 (version 9) supported cameras include not all models Sony FDR.  iMovie 10 supports a number of FDR-AXxx models however does not list your a see particular: iMovie support cameras - Apple Support

  There are a number of problems of running iMovie 11 under El Capitan, particularly with still pictures appears.  (It does not supports video 4K).  I recommend try iMovie 10.1.2 which you should be able to get in for free or may already have in your applications folder.  Although your camera model in particular is still not listed, I would expect it would probably work, and failing that you should be able to read files directly from the SD card if you put in an SD card reader.

  Geoff.