two black lines on HP Officejet J5780 all-in-one

Similar Questions

• HP Officejet J5780 all-in-One printing backwards!

  Hello!

  I have a HP Officejet J5780 all-in-one and had no problems at all since I bought it 15 or 16 months ago.

  However, a strange thing is happening out of the blue - today, everything that I try to print print back - very odd!

  Clues as to what this may be? Maybe a virus?

  I checked all the print settings and they are as they are normally.

  Any help you can lend is appreciated, I should use the printer this weekend!

  Thank you!

  woo2u2

  This problem may occur if you installed Windows XP SP3 recently. If you go to one of the tabs under printing options, you will have an option named "Mirror Printing" or "Mirror Image". try turning it off. I think it's under the "Advanced" tab

• Unable to print - Officejet J5780 all-in-One, connected to the laptop USB

  I bought a HP all-in-one Officejet J5780 in 2008 and all this year I started having problems printing. I am a student online so I need to print assignment or documents related to the class of my laptop, or make other personal business which involves an impression. I connect the printer to my laptop with a USB port. I have Windows 7 Edition home premium on my laptop. When I bought the printer, I used it with another laptop with Vista. Last year, I bought a laptop.

  I'm going to open a document, click on print, a box will appear as if sending information to the printer, and then nothing happens. The file is located in the print queue whose status is empty. Sometimes stop the printer and re - start, it would start printing once reconnected. But no more. Sometimes if I start my printer first, let it sit, start my laptop, let it sit a bit, connect the USB cable, let them rest a bit, then try to print it will work. But it is rare now. Sometimes if I am performing a repair online it suddenly started working. But it becomes harder and harder.

  I guess I need to new drivers or something, but I don't know which ones to download from HP. This new laptop does not recognize the printer software disk came with.

  I try to start printing HP and doctor Scan and it detects my printer at the start, but at the next step, it does not, said that it can not be connected. I can print an alignment page or test page.

  Or is it time for a new printer?

  I know that is not the USB port on the laptop, because I used the plug with other types of USB cables and everything works. I was wondering if the printer USB cable is bad or corroded the output on the printer itself. I bought a new USB cable and tried. The printer has been detected, updated drivers, and until now it works fine.

• HP Officejet J5780 All in one will not scan

  My HP Officejet 5780 all-in can't scan it copy, fax, print, but has an error on scanning then someone please help me.

  Hello

  1. What is the accurate and complete error message you get?
  2. do you and changes to the computer before the show?

  If you are using HP software to scan, I suggest you try the steps from the following link:

  I can't scan in Windows using the HP software
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02661093&LC=en&DLC=en&cc=us&product=3301296#n56

• HP Officejet J5780 all-in-one will print test and diagnostics pages but nothing else

  I tried to install my Officejet J5780 on a Windows 7 machine and install CD does not work for Windows 7.  Downloaded the software and drivers from the HP site and since then the printer prints a test page or a page of diagnosis etc but nothing of MS Office or Notepad.

  Any ideas?

  Hello

  I see that you have a problem with the printer. I would say that runs the print and scan the doctor.

• Devicehp officejet j5780 all-in-one

  When I try to print and I have a lot of paper inside it myself without paper also argues that the color cartridge is good thanks it would be really useful

  It is a problem with printer HP, not a Windows problem.

  Start here--> http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3301296

  If you still have problems, post back with the full text of all error messages and the results you have performed the steps in troubleshooting.

  --> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00833064&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3301296 ink cartridge error
  Although authentic HP ink cartridges are expensive, even they sometimes are not recognized correctly.  If cleanup operations proposed by HP do not help, you may need to try a new cartridge.  If you're lucky, this will work AND you bought one a place that will exchange (e.g., Costco).

  "paper on ' error--> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3301296

• RE: Software Center of Solution of my printer to an HP Officejet J5780 All in One

  I can't find the Software Solution Center of my printer on my computer. I was rentalling I tried the software using the CD, but it didn't work. Can you please help me. My OS is Windows Vista Home Premium Service Pack 2.

  Hello

  Please use the link below to download the full featured software for your printer.

  Printing software

  Kind regards
  Jabzi
  
  Help the community by marking this post.
  Your question has been answered? Mark it as accepted Solution !
  See a great post? Give a Kudos!
  I work for HP

• HP Officejet J5780 all-in-One that wont print more.

  The problem is that it does not recognize when the paper is available; It is said we no paper in it even if there is a large stack of paper there.  What can I do to make it work again?

  Hello

  1 have had any changes made on the computer before the show?

  2 Windows operating system you are using?

  3. What is the full and exact error message?

  See the article and check if that helps:

  "Out of paper" Error Message is displayed and the product does not look upward or feeding the paper

  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&DLC=en&docName=c00786157&LC=en&product=3301296

  Let us know if it helps.

• HP OfficeJet J5780 all-in-One not Scan under Vista 64-bit

  I have brand new HP Pavillion Dual Core processor and 6 concerts computer memory, so I know that my computer is OK.

  I have a computer set up to Dual Boot Windows Vista Home Premium 64 Bit & Ubuntu Linux.

  Under Linux, the printer will print & scan (both)

  In Vista, it prints only

  My wife has Windows XP on his computer & it prints & Scans

  We come to the rear USB cable & before printing on computers.

  I have downloaded the latest drivers & critical updates & installed Vista without result.

  It will not even scan directly from the printer.

  On the printer, it says:

  No scan option, don't refer to the device Documentation. ???

   

  I know the printer is about 2 to 3 years, but it still works except scan!

   

  Please help, thanks in advance

  It is fixed after reading the HP Help Pages

  To scan in Vista... You MUST do it in paint or Windows Photo Gallery.

  Hope this helps someone

• OfficeJet 6500 all-in-one - black line down page

  Our newly purchased Officejet 6500 all-in-One is the production pages with thin black lines down the page about 2/3 of the way through the page (right side of page).  Is there a solution to this problem?

  This was only happening with ADF.  After several cleanings with no changes, I found this forum.   After reading the plug on the glass, I went back and really clean the glass.  This has allowed the problem.  Thanks for the forum.

• HP OfficeJet J4660 all in one appears "off-line" and the function desappears scanner

  Original title: device

  HP OfficeJet J4660 All in one – [1] it has been properly installed on the computer - DELL - Vostro. [2] he worked very well; [3] after a while, it appears "off-line" for all its functions. The scanner function desappears. What should I do?

  Hello

  · What is the operating system installed on the computer?

  You can follow the procedure in the article: "the printer is offline" Message appears on the computer and the product will not print HP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=sk&dlc=sk&lang=sk&lc=en&product=3692891

  You can also run the tool of diagnosis of HP for printer and scanner of concern:

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=32965&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=3692891

• Fax/scan without a phone with officejet 7410 all-in-one line

  I have an officejet 7410 all-in-one and UNPLUGGED my phone line at home. How to download software in order to fax/scan items? I get the message error is "you must install or run HP software for this feature.

  Here is a link that will help you with that.

  http://WWW8.HP.com/us/en/support-drivers.html

  1. Enter the name of your printer DRIVERS AND SOFTWARE

  2. choose your operating system

  3. then, when he asked to SELECT A DOWNLOAD, choose the software FULL of FEATURES.

  Let me know if this can help, thank you.

• Officejet 6310 all-in-One fainted during the printing and copying

  I have an Officejet 6310 all-in-one.  I have Windows Vista.  Yesterday, I replaced the black cartridge with HP98.  Now when I make copies or print a document, print the page gets more light and more light, about 1/3 to 1/2 through the page and very light down by a horizontal white line through the text.  I cleaned the cartridge with a damp cloth, I ran the command of cartridges clean but also align the cartridges.  I turned off the printer and unplugged and restarted again.  When I run a self-test page, especially the black line went up to 2/3 of the way, then it is empty at the top and gets darker, then the last 1/3 is fine.  The test pattern shows a few holes in the grid to black.

  I just checked the cushion under the black ink cartridge and it is saturated with ink.  I don't know that is where the problem originated.  I would be very grateful of any advice to solve this problem.

  Thank you.

  Is it a HP cartridge or a charging/reman?  It seems to be a faulty cartridge.  If it is an original HP, then check the warranty of the cartridge as shown here.

  It is unlikely that the ink that you see in the field of the service station is the issue.  The ink that you see is the result of the normal maintenance routine that the printer uses to keep the printheads from clogging.  It is normal that there is ink in this area.

• HP support cannot get officejet 7310 all-in-one to print even though looks and sounds like it is.

  Printer, HP officejet 7310 all-in-one had not been used in 3 weeks.  Cartridge black ink but nevermind. New in color cartridge.  Print test works very well.   Do you have the drilling cleaning cartridge.  Downloaded diagnostic printing and scanning tool.  He ran.    Yes, it prints, but only a couple of lines are visible, but barely, ghostly, and then nada.  The color cartridge is not used.  This on a PC with windows XP.  So far, the printer worked great.  The same results if using Notepad or an Internet site.  Suggestions anyone?

  The obvious suggestion is to replace the black cartridge.  If you need print now, you can use reserve mode or select photo paper (which will use only the color cartridge).

  The printer will automatically not using the color cartridge when the black cartridge is out of ink.  If you want to use the color cartridge to print in black, you can remove the black cartridge.  The printer will then give an error on the screen but is printed in reserve mode using only the color cartridge.  Copies cannot be predicted with the printer by way of reservation, you will need to replace the black cartridge.

• All-in-one HP Officejet J4550: hp officejet j4550 all-in-one

  My moms computer was installed by my father and already the installation of the printer. She then began having some problems when printing lines by slots empty words in words. I tried cleaning the printer option, but that has not worked, also tried the alignment of cartridges but that also had problems, sometimes it could not detect the scanner test sheet and then we would say a mistake and return to the default settings. I was then going to the computer application, but he missed. I guess that when it was installed, it was not a complete installation.

  I then started to re - install from the cd without uninstalling it first. Thought it would be OK and just replace the existing files. Sometimes, this works for programs and sometimes you will need to uninstall first. When I loaded the cd it says that this version of windows was not compatible. Then, I searched the net and found this thread of Hp.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/Windows-7-and-OfficeJet-J4550-install/...

  I downloaded the new installation for win 64 files and down them, before he installed it there was an error (empty white error with a red x) and it wouldn't install. Then sent information to HP and said it has found a solution and downloaded to the desktop. Basically, he wanted to fix my installation but unplug the printer. So I did this and it worked fine during installation. Then when he got at the end during the setup I got a fatal error. Something about the configuration has expired or has been too long and we also found several files of HP. So he started to uninstall itself. I thought having bad uninstall programs, then put it back. So I did, worked well until the config part and then he did the time out or another error. The mistake of never came however duplicates. So I cancelled as fast as I could. I can print and scan from the program on the pc. But it lacks the features of the printer itself. As if I hit him scan it tells me to consult the manual. I just want to complete installation work. Any thoughts?

  I did all the steps, downloaded the packgage, uninstalled using l3.bat, did drop cleanboot, reboot, update adobe Flash Player as well as cleaning. Download the hp installation wizard. When running the wizard, it says there is a problem with my driver, then it starts to connect to the internet to download the software, but then said the download was cancelled, click Retry to try again but the retry button does not work. I have mcaffee AV, the only way ive seen turn off is to disable on the analysis of access and the firewall.

  Don't you have an another clean boot and no driver error, but the same error message when the installation wizard attempts to download the full software. Simply use the version of the software from the link has me http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-J4000-All-in-One-Printer-series/3645081/model/3645096#Z7_3054ICK0KGTE30AQO5O3KA30R1

  FINALLY HE GOT WORKING:

  Downloaded the basic print and scan driver package, ran the installation and it did not work. I started to think there must be a driver problem. Had similar problems with itunes where it wouldn't read my ipod even after an uninstall and reinstall. And for that I had to remove the driver and reinstall it, for some reason any it was causing problems.

  Make sure the name is exactly the same as the folder. After its extraction do the same for the complete package. After extraction, a HP screen may pop up, just close for now.

  1. If the printer software is installed, uninstall it.

  2. with the connected printer go to devices control panel\ Manager, right click on your printer and click on uninstall. Check the box in the lower right corner that says something like "Do you want to remove the software driver or files" then click on uninstall.

  If box is displayed, and then click cancel, right-click on your printer and select Properties, click on the driver tab at the top, then the Details button pilot. make a new file .txt on your desktop and enter in all of the files and the locations of eveything that appears. After that click OK, then driver tab, click on uninstall.

  Here are some of the files and locations but check they are all listed and not missing anything.

  c:\Windows\system32\drivers\usbscan.sys

  c:\Windows\system32\hpotscl1.dll

  c:\Windows\system32\hpowiav1.dll

  3. open a new file and copy and paste the address of each file in the search bar. It will look something like this

  c:\Windows\system32\drivers\usbscan.sys

  before hitting enter each need to be edited windows otherwise think you try to open the file rather than access the folder. So for the modified example will look like this

  c:\Windows\System32\Drivers

  the drivers folder is what you want to be in and the usbscan.sys is the file you want to check is removed. Do this for everything in your list. If the files have disappeared that has, if not manually delete them or move them to a new folder on the desktop until installation is complete just in case.

  4. (computer may or may not need to be restarted) and then unplug the printer, open the software package and the base driver and double-click setup.exe. Do the installation and when it asks you to connect the printer.

  5. after its installed according to your needs, you can either test its features to see if it has what you need or you go to install more packages / programs from the full version.  Double-click setup.exe for the full package, then it will ask you that you if you want to uninstall or install more software, select the installation of the software. He can just show 1 or maybe a little. If its does not display those you want to click on the buttons more or less recommended until you find what you are looking for. You can try to install more then one at a time, but for me it did not work, I had to do one at a time.

  As far as the folders on the desktop used for extraction, it is a good idea to keep those with your backup files unless you use a restore image, but it good to keep because the backup even images may have problems. I would recommend save their be on a cd/dvd, USB drive, external hard drive, the cloud storage lol somewhere just in case you need it again as well as installation instructions. If you have moved all the files in the driver instead of delete and your printer now works, you can remove them.

  NOTE: If keeping the package for later use, Exchange compressed files for those who have been extracted because they take less space. Unless you want to just the ones extracted. (Compressed are those you downloaded from HP in the folder downloads, extracts are those in the office used for installation folder.)

  And thank you Gemini02 for helping me with this.