two ports usb port notworking

I have a problem of two USB ports that do not work. In Device Manager, they are questioning two points and it is written for universal serial bus. They are both the following ID each:

PCI\VEN_1022 & DEV_7812 & SUBSYS_1849103C & REV_03

PCI\VEN_1022 & DEV_7812 & SUBSYS_1849103C

PCI\VEN_1022 & DEV_7812 & CC_0C0330

PCI\VEN_1022 & DEV_7812 & CC_0C03

my laptop: hp pavilion g6 5CD249693Y WINDOWS 7 Professional 32-bit

Please help me!

This is not the problem:
http://h30434.www3.HP.com/T5/wireless-Internet-home-networking/please-help-me-to-solve-this-PCI-VEN-168C-amp-dev-0032-amp/TD-p/2336205

Download, install AMD chipset driver & restart and see:
http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2064

Tags: Notebooks

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