U2414H, Dell Store of affiliation of the India, received faulty monitor, bad service

I bought a Dell Ultrasharp U2414H monitor online at CompuIndia.com (membership Store Dell India) I got this article on June 22, 2015

Since the day I got it, I faced too many problems with it. The goal of buying the new monitor was to connect to my Acer laptop (Aspire E1 - 572), which has VGA & HDMI ports to connect to the external monitor. As the monitor got only screen & HDMI input ports, and they did not provide the HDMI cables with the monitor, I had to buy an HDMI cable to operate the first day. I used it as a multi monitor and the strange problem appeared to start. The monitor went blank and entered into normal state in 2-3 seconds to little frequent delays several times (5 to 10 times) in an hour. I checked all the connection cable and detached from any other connection other than the supply cable and HDMI cable and it was again the same scenario. I have re-installed OS in my system and updated all the drivers only to see that the problem was still there. I thought it would be due to a fault in the HDMI cable I bought at a local store. So, I kept the monitor next door and ordered online a new HDMI cable I received 25 June 2015. I replaced my old HDMI cable with the newly purchased. The monitor was still showing the same problem but rarely happened until this afternoon when I noticed the monitor started to flicker and display went blank back and come very quickly. I turned off my laptop and remove all cables other than cable power monitor and re-tested and could see that the same thing is happening again. I plugged in the screen on the plugs different to confirm if it was something to do with the problem of power supply but not this case. I recorded the photos and video of this strange behavior, using my mobile device and the zip file containing the same was sent to customer service CompuIndia explaining the problems the same day. As I don't have a response from them I contacted them today (June 26). The representative of CompuIndia told me to contact Dell support. Contact Dell technical support was really painful but they do too many phone numbers listed on their Web site. I was suspended several times and has been disconnected. After trying for 2-3 hours in the morning, finally I could explain my problem to a person name Sunil. After checking online on all the problems and try all possible solutions, my monitor was always showing the same complaint. So he told me that they have a Tech person visit my place and replace my monitor with a refurbished. I wasn't ready to accept the monitor renovated as a replacement because it showed the problem since day 1, I received and it was given barely 4 days and so I have the right to replace it with a new one. So he advised me to contact CompuIndia to obtain a replacement with a new monitor. II contacted a person in CompuIndia and explained everything who assured me that he would contact me soon. That I did not get any call or email on their part I contacted them several times but they told each time to get back to me, but I never contacted by them. I contacted them in the evening again, and said they will respond to my email in 2 minutes. Now the person (did not provide his name) to the CompuIndia said that they received no response and the technical team that once he could send me an email. Now, this can't be the case. I am really frustrated re: DELL service provides. I feel that I should not have bought Dell monitor. I lost a lot of my time and money. Please indicate where I have to contact to get replacement.

In the USA, we cannot replace this monitor. You must re - contact Dell India supported command. Read this for instructions.

Tags: Dell Peripherals

Similar Questions

  • guarantee of transfer into the India

    I bought the computer dell laptop in dubai (UAE) and brought it to the India...
    My service tag: xxxxxxx
    Model: INSPIRON N5010

    Basic warranty REFERENCE DELL 31/10/2010 11/01/2013 1019
    Only the the parts warranty REFERENCE DELL 31/10/2010 11/01/2011 288

    1. what should I do to use service of warranty in India?
    2 someone said that this guarantee is not valid in India, even if I change the service tag to the India in the form of transfer of international warranty... Is this true?
    3 means base that I should returned laptop in Dubai for services? What are basic and warranty warranty limited?

    Hi Pradeep,

    Thank you for reaching out to us with your request. If you have purchased the system in Dubai and now want to use it in India, please call Customer Care in India with details from the original owner and they'll get the transferred property.

    I hope that you have already tried the transfer of ownership form: http://dell.to/1cuS0ib

    Want to contact the customer in India, please contact: 1800-425-0088 (toll free) and 080-2510-7901 (landline)

  • How can I change country to the India where there is a balance store

    Can how I change my country to the India when there is a credit balance in the store of the South Africa?

    Hello

    You can spend your balance, or if you are happy to do so, Contact iTunes Store supports to ask so that it can be reset:

    More information:

    If you cannot change your iTunes Store country or region - Apple Support

  • a purchased 6 1586 unlocked iPhone on the apple USA online store will support VoLTE in India Reliance Jio network using the iso 9.2.0

    a purchased 6 1586 unlocked iPhone on the apple USA online store will support VoLTE in India Reliance Jio network using the iso 9.2.0

    See the list of LTE compatibility below.

    http://www.Apple.com/iPhone/LTE/

  • I have a computer with Windows Vista business on her key. I have a dell windows vista Enterprise drive. the product to activate my acer desktop computer?

    Activation of WINDOWS VISTA oem with another oem drive?

    HI I have a computer with windows vista business on that key. Apparently, I do not have the original OEM drive but I have a dell windows vista Enterprise drive. the product to activate my acer desktop computer?

    Hello

    A manufacturer of recovery disc is designed for a particular brand and computer model; they are not interchangeable.

    Here is the link to order the Acer recovery disks:

    http://us-store.Acer.com/RCD/

    And if the Acer never included a drive to purchase, you should have a recovery Partition on your hard disk to reinstall Vista to how it was when new.

    With an Acer, you press Alt + F10 at startup to start the process of recovery back to new condition.

    See you soon.

  • Wrong exit DisplayPort U2414H Dell

    * What is the serial number of 20-digit alphanumeric monitor? CN-0G8FD0-74261-56e-6KVL
    * What is the revision number (A00, A01, etc.)? A03
    * This specific computer model, portable office/computer? Desktop
    * What operating system? Windows 10 
    * Which video card? ASUS GeForce GTX 960 2 GB STRIX 
    * Which ports are available for the video card? HDMI, 3 x CDM 
    * What video output port you use video card video port on the monitor? CDM-> DP in
    * Which cable are you using to set the video card to the monitor? CDM provided <->DP cable in the box.

    I bought this monitor just yesterday and DisplayPort connection does not work. It's my second A03 U2414H so I am well aware of the DisplayPort problems on this particular model and I guess I was unlucky and got a bad.

    -Swapped the cable supplied CDM between my two monitors, my old A03 U2414H bought the A03 newly purchased U2414H and back of the March. More U2414H works perfectly with the two cables, different on my Cardinal graphics output ports

    -Tried to start my computer with only the defective U2414H connected via CDM until the first DP port on my graphics card, no signal passes through. Tried different ports without result. Reconnected the plu U2414H work on the same cables and works perfectly.

    -STD I tried my disabled U2414H (DP 1.2) work that does not work either

    -HDMI works perfectly

    -Settings are taken up on my screen work and defective. Monitor work work w / and w/o Displayport 1.2 active.

    > Concluded that the GPU works as usual, follow the work except for the connectivity of the RFP.

    So I'll be polite and simple about it; is it possible to get a replacement? Not one retailer will replace another working monitor that only has a splintered DP controller. I had a 11 defective Inspiron which had a broken Ribbon touchpad since purchase and my local Dell for assistance has been kind enough to have that fixed on-site next day, can so I ask what are my options for this faulty monitor? I don't want to continue to use this HDMI monitor since it is not my intention, thanks!

    You can get it exchanged. The instructions are at the top of the page monitor FAQ, "monitor warranty and replacement instructions.

  • Reference Dell coming 8 Pro availability in India

    Hello

    It's not even a single tablet of DELL in India which has a huge demand for a decent tablet device. The last-born Dell place 8 pro fits perfectly to the Indian market for its specifications and price.

    While competitors like Asus (t100), HP (ElitePad), Lenovo (IdeaPad & ThinkPad) already announced or launched the windows tablet devices, prices and specifications of low-end are what makes them so popular.

    So my question is... When DELL account at the launch of the Conference Series tablets, especially coming 8 Pro in India?

    rakrockon

    Yes... lets hope it... I'm going to place 8 pro upon its release in India. Also hope that there will be huge difference in price compared with the price tag of $299 in the United States.

    Hello Rakrockon,

    Thank you for your interest in Dell coming Pro 8. Different products are released in different regions at different times and with different options according to the demand of customers, limitations in service and logistical support.  We will be releasing in India in the near future.  If the output goes as in other regions, the WIFI version will be released first, followed by the version Mobile broadband.

    Come back often!

    -Don D

  • I have xp as my operating system. But ineed as my os vista please help me in doing so, that is that I need a CD or can I download for free im of the India

    I have xp as my operating system. But ineed as my os vista please help me in doing so, that is that I need a CD or can I download for free im of the India

    There is no Vista free download legal available.

    Buy online since: newegg, amazon, etc.
    Or try your local computer store to buy Vista.

    See you soon. Mick Murphy - Microsoft partner

  • Missing time zone - cannot see the India time zone in the list of time zones

    Hello

    I have a Windows 7 Home Premium 64-bit edition installed on my Dell Studio laptop. As I lived
    in the United Kingdom, I had setup my timezone UTC (Dublin, Edinburgh, Lisbon, London).

    Now, I have reinstalled in India. I want to change the time zone UTC + 5:30 (Delhi, Mumbai, Calcutta).
    However, this time zone is not listed in the drop-down list. So I can't set the time zone.

    I read on the site of Microsoft Support that Microsoft has released an update to resolve the problem of the time zones (Windows6 1 - KB2779562 - x 64).
    I have applied this update, but I don't see the India time zone in the list.

    Please can someone help me? All tracks will be appreciated.

    Thanks in advance.

    See you soon

    How to reset the zone list in Windows 7...

    http://www.SevenForums.com/tutorials/100925-time-zones-restore-missing-default-time-zones.html

  • All plans of adding credit card / Paypal as method of payment for the India?

    I want to get the level of photography, but I can't pay for it because I do not have credit card. I was wondering if adobe has all the plans of adding credit card / paypal as payment options for the India. If Yes, how much time will it take to add these options.

    Hi Varun,

    As if now online purchase is allowed using credit cards only (Visa and MasterCard) in India.

    You can see the following link for more information Adobe Store | Order FAQ and your online payment

  • Im trying to set up monthly payroll. IM currently living in the United Kingdom, but the payment of adobe won't let me only select the India? It is also giving me the price in rupiah instead of books?

    Im trying to set up monthly payroll. IM currently living in the United Kingdom, but the payment of adobe won't let me only select the India? It is also giving me the price in rupiah instead of books?

    Please check which country is using your Adobe ID. The country must match the store you purchase and the payment address.

    See also:

    FAQ: Why my purchase showing the wrong currency?

    FAQ: How can I view Adobe web pages in another language?

    FAQ: How can I change the country associated with my Adobe ID?

    You can see answers to other frequently asked questions creative cloud here:

    Forum FAQ Creative_Cloud

  • I want my country account will be replaced by the India in the United States that I have recently moved to US.

    Can someone guide me on how to change the country into account in the United States? I just move to US a month ago and my country profile keeps appearing as the India. I can't renew my subscription because of this.

    Our ID Adobe, payment details and you buy Adobe store must be attached to the same country.

    For tax reasons, it is not possible to change the country associated with an existing Adobe ID.

    To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID please see this document for instructions: change the country associated with your Adobe ID

    Concerning

    Megha Rawat

  • Increase in size of data store ESXi after increasing the size of the LUN

    Hi all

    Scenario is as follows.

    Remote site with Dell r710 ESXi 4.1 servers 2, 1 Dell MD3200i SAN with 12 600 GB drives.

    Initially when I implemented the San, I created 2 LUNS with 1 TB in each LUN.

    Now, we ran into a situation where we have 1 server which is now need more than 1 TB of sapce on it.

    I've reconfigured the table and now have a unit number logic that I spent in 2 TB to 1 TB and I now need to increase the store of data on the ESX Server.

    If I increase the size he reformatted the LUN whole or just the free space that I create?

    I don't want to remove any exisitng s VM on the SAN.

    maximum size of a vmfs is 2 TB-512 b only. extend wouldn't format the LUNS. Look at this blog: http://www.yellow-bricks.com/2009/03/26/resizing-your-vmfs-the-right-way-exploring-the-next-version-of-esxvcenter/

  • bought iphone7 pluse Qatar facetime doesn't work for the sim card of the India

    Hello Sir,

    I bought iphone7 pluse in qatar that the facetime doesn't work for the sim card of the India. and also before 2 years I bought the iphone 6, as well as in the same countries qatar, but that works perfectly and facetime works for me. the difference what I unbox my 6plus in indai, I unbox my 7plus in qatar and I put the sim card of sri lanka first and tried to India sim then and facetime disappear from the home screen. at the point where I insert my card sim of qatar is worrking. Please I need help. If I buy another piece of 7plus and bring it in sri lanka or India my facetime work? or what? I'm totally confused plese answer me as fast as you can

    FaceTime is forbidden by the law in Saudi Arabia and the UNITED Arab Emirates and is removed from iPhones sold in other countries of the Middle East, if they are used outside the country where they were originally sold. If you plan to use an iPhone outside the Middle East, then don't buy it in the Middle East. The one you bought there FaceTime was illegally imported from another region and sold it.

  • Safari extension store question, links to the developers site

    For example, when trying to download LastPass extension via the link on the LastPass website, the link on the Safari extension store simply links to the page that I was right (site LastPass) who took me in the extension Safari store. In this case for other extensions as well and the links that used to be to download the file extension just takes back us to the site Web of the developer and the cycle continues. I just started to notice this in Safari 10.0, but I don't think it's a software problem, rather a problem with the extension store itself. I was wondering why this could happen.

    The site https://safari-extensions.apple.com/ works as I clicked install now button "LastPass" and the extension has been installed without problem on Safari v10.0... Sierra10.12, I hope that his place and running@7:09 pm EST

Maybe you are looking for