Unable to communicate with the host computer using the network University compactRIO

Please move this topic to the appropriate section if it is not the right section. I can't locate a Council called the compactRIO. Thank you very much.

I encounter this problem of network communication with my cRIO 9067. the linklocal or USB connection is fine but not static IP connection on the network. I contacted the it Department to assign me a static IP address for my MAC address of cRIO. In our University, they block only unknown MAC address access and the cRIO is in the whitelist. Here are the details

cRIO attributed to IP address: 129.12.54.xxx, tried both netmask 255.255.255.0 and 255.255.0.0, no luck

the host computer's static IP address: 129.12.50.xxx, subnet mask 255.255.255.0 (information of cmd - ipconfig)

First question would be: they are on the same subnet? I need to make sure that even if scientists confirm that.

Secondly, I followed https://www.ni.com/getting-started/set-up-hardware/compactrio/static-ip by using the IP address assigned, but not luck. I've noticed that I configure same address type cRIO static IPv4 using the USB connection or for local link mode, she went in DHCP mode or Local link once I unplug the USB and restart it.

Whenever I restart MAX, connect the cRIO and my host to Ethernet jack on the wall, it shows the DHCP mode or link with assigned Local 129.12.54.xxx IP and the subnet mask 255.255.255.248. In addition, I am not able to change it in a drop-down list even after removing it and restart MAX indicated by tutorials OR.

If you need more information, please let me know.

Help, please!

Jinyu

Dear Mikko,

I am pleased to tell you that the problem has been resolved. The cRIO works very well.

The reason why it does not work is in first place because they are in the other subnet. For my school, my host is 12x.1x.54.130 and the IP assigned to my cRIO is 12x.1x.54.131. the subnet mask is 255.255.255.0 number marked in red must be the same for the cRIO is connected correctly.

Kind regards

Jinyu

Tags: NI Hardware

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