Unable to connect to some sites

My computer cannot connect to a site.  I have a second office that connects to the site.  The site is not busy or closed.  I either get a time-out or a forbidden message.  I turned off my firewall and anti spyware and no change.  I'm at the end of my rope here.  When I try to reset my default firewall it says that it cannot make changes.  But I really didn't ' know if this is the problem or not.  I have modem cable xfinity and as I said, a second conncts to computer with the site.

Thank you.

Thanks for the advice, people.  I ended up having the Microsoft technical support (bought a contract of 1 year for $149) repair the problem.  The first day the tech spent 2 hours on this subject and had to have a second tech level II remembered the next day.  He spent six hours on this subject and the computer ran and installed updates for three hours.  Yet once the next day he works on it for another three hours ended reinstalling everything.  I found everything to work excwept the printer/scanner.  I then uninstalled and installed and downloaded the drivers updated on the Epsom site.  Everything is good.  I'm happy that I didn't have to sit at the computer all the time to fix it, even if I had all the instructions.

Tags: HP Desktops

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