Unable to connect to the HP 4625 web

Hello

I am in China, Shenzhen and using a 5320 Probook HP running on IE 9.

Bought a HP4625 here and was able to connect wireless to my network via a secondary router (the first router has a modem adsl + wireless router that required me to conclude broad-band dial, enter userid and pw each time).

My secondary router is connected to the adsl / wireless modem and my printer is connected to the secondary router.

I can't activate the web services to use eprint.

Can anyone help?

Hi, take a look at this post that covers a wide range of issues that prevent any connection to Web Services and the suggestions of things to try to solve the problem of HP. Post back if you're still having trouble after working through the possible fixes.

http://h30434.www3.HP.com/T5/eprint-print-apps-mobile-printing-and-ePrintCenter/eprint-apps-connectivity-troubleshooting-please-review/TD-p/572635

Hope this information helps.

Tags: HP Printers

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