Unable to connect to websites win xp sp3

Hi I have a problem with one of my laptops. its an old HP Compaq 6120, with XP SP3 installed, Norton 360 as AV, and I have a DSL for Internet connection.

my brother borrowed about 2 months with little or no access to the Internet, and when I came back I immediately updated everything. The problem started when I saw that Norton began to have problems with update and its SONAR tab has been disabled. I then checked to see if XP has been updated normally, and he did at first, then after restarting, I found myself stunned that it connects to the internet again. so I tried all the tricks I know to repair winsock, tcp/ip and I managed to get the connection works again, but the only thing left that does not connect is web browsers. Can I update Norton very well, but the rest need a URL does not yet connect. I tried to diagnose using netsh diag gui controls and I see a lot of things failed. When I checked the ipconfig command, I get one? for an ip address.

I would like to avoid a clean format and install so if there is anything that can help me, I would really appreciate it

Hello

The Norton removal tool can remove and check if it helps.

http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN&LN=en_US

Tags: Windows

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