Unable to get app.

I have windows 7 home premium and I tried everything suggested to get the app windows 10. Should I do a full factory restore and see if it works?

Hi Chris,

Welcome to the Microsoft community.

I appreciate your concern for windows 10. I understand the inconvenience that is facing you. I will help you with that.

I suggest you follow the link below:

Reference article: 10 tips before installing the latest version of Windows 10 build.

http://answers.Microsoft.com/en-us/Insider/wiki/insider_wintp-insider_install/how-to-troubleshoot-common-Setup-and-stop-errors/324d5a5f-d658-456c-bb82-b1201f735683

I hope this helps.
Let us know the status of the issue so that we can better help you.
 
Thank you.
 

Tags: Windows

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