Unable to get power to the OJ pro 8500 a, lite green light is on, no screen LED

Windows Vista

HP Office Jet Pro 8500 has

The question can be an electrical connection inside the printer.  There is a document with steps to help resolve when the screen is empty.  Click here to access the document.

If you are still in warranty and troubleshooting does not resolve the problem, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

Technical Support case HP formula call: https://h10025.www1.hp.com/ewfrf/wc/phoneInput?cc=us&dlc=en&lc=en&product=5061082

Tags: HP Printers

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