Universal Serial Bus (usb) controller - the missing driver problem

  1. Hi all.
  • Name of the product and operating system: HP (Notebook) 15-r003sv - Windows 7 x 64
  • Product no.: G7E53EA #AB7

This laptop has windows 8 and everything works fine, then I installed windows 7 x 64 and I have problem with the usb ports. they do not work and are of unknown devices

I tried everything posted on the internet, but nothing.

How can I find a driver for USB controller for my device?

Thank you to

* Also, I installed 3 drivers in my page of devices support for hp drivers (sp66602 etc, under the chipset). It extracts to a folder, I found and run but said the error message "this computer does not meet the minimum requirements for installing this software.

Hi all!

The problem is resolved.
Thank you all to try it.

Now, the magic software that solved my problem was "pilot identifier. (I didn't know it)

It can detect unknown hardware ID devices (as you did) and recommends drivers for them.

The pilot who was the solution has been Intel USB 3.0 eXtensible host controller driver.
They are different but you choose the one that is compatible with your chipset.

Pilot identifier recommend correct.

Installation: Just run a single setup.exe, and that's all!

Thank again!

Tags: HP Desktops

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