Unlock blackBerry Blackberry Z30 Z30 problems

Hello

First post on the forum but have lurked for awhile reading problems.

I have a microphone this question Z10 works do not - I had a BB Z30 of a member of the family that a screen was bricked since the update of black screen battery drain.  BlackBerry fixed the display even if the phone is out of warranty - Thank YOU!

Now, the phone is locked to Bell, but I'm with Rogers, so I need to unlock it. I got an unlock code and checked with Bell, it's the unlock code correct for this phone and it does NOT work. I am in 8 tests on 10.

Bell told me I have to contact Blackberry directly to generate a new code... do not know how to move forward with this? Looks like I'm getting the run around...

I read "renovated" phones are difficult to unlock... I don't think that the screen has been replaced on this phone then its fixed... There is no PRD number at the back of my phone... just the meeting... so that means it is a refurb maybe?

any suggestions / help how to unlock this phone so that I can start using it... Thank you

Hi @g95pteg

I sent you a private message. Thank you!

Tags: BlackBerry Smartphones

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