Update blackBerry Smartphones Blackberry Torch problems

Similar Questions

• Update blackBerry torch 9810 blackberry Smartphones does not start after BlackBerry Protect?

  be on the alert for blackberry protect the update and installed upward and went to restart now. my blackberry 9810 torch is now as it restarts and will not return. need help ASAP!

  You are able to reboot your device in SafeMode as shown in KB17877?

  I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

  If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

  When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

• Smartphones blackBerry Torch 9810 automatically restart/power off of the problem.

  Hi, I took my BB Torch 9810 just 1 1/2 papillon, last few days my pnone is automatically reboot or turn off. Why? is thr a prblem of setting or technical problem? Please help ASAP :-)

  Hello uday808,

  Welcome to the BlackBerry support community.

  To fix the reboot you encounter on your BlackBerry Torch 9800, backup and perform a charge or upgrade your BlackBerry Device Software. For more information on this procedure, see the following article:

  How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software:
  http://bbry.lv/NWPC6y

  Where this process fails to resolve the problem, please contact your point of sale for options.

  Thank you.

• Update blackBerry Smartphones Software for BB Torch 9800

  Through Twitter, BlackBerry help, I have been informed reliable informed that there is a software update for the BB Torch 9800. But check with phone system update could not find it. Someone out there check, provide me a link to the update?

  mondi21 wrote:

  JSanders is right, you cannot update the Torch 9800 OS 7.1 (not even OS 7)

  

• BlackBerry Smartphones Activation Code Message problem - Blackberry Torch 9810

  Hello world

  I have just bought myself a Blackberry Torch 9810 to replace my Blackberry Curve 8520 and problems with setting up my Windows Live Mail account on this subject, I have followed all the instructions on how to set it up but do not seem to receive the activation code and I have tried all the options I can think of solutions out and searching the Internet for this problem. Your help would be much appreciated.

  Kind regards

  RocknRollTim

  P.S. I swapped my sim Vodafone at this phone, what makes my other phone as a spare at the moment.

  Hi BillJ,

  Just to tell you that I managed to solve the problem, I have basically I had to connect with my Blackberry account before you assign it my e-mail account on the phone. Once it is I started to receive my emails again.

  Thank you for your help.

  Thank you very much

  RocknRollTim

• BlackBerry Smartphones Blackberry Torch 9860 stuck on the update of the software help!

  I have a blackberry torch 9860 and its deadlock over 18% on the software update, Ive out twice the battery, then no difference and my habit of blackberry desktop to pick it up, ID really appreciate it if someone could help me please!

  As soon as possible!

  Thank you!

  If BlackBerry Desktop Software does not recognize your phone, you're really out of luck. It is imperative that the BDS connects to your phone.

  RIM has this to say about getting your phone to connect to the BDS:

  http://www.BlackBerry.com/BTSC/KB10144

  I hope that helps you.

• Problems of blackBerry Smartphones with screen by dragging to the top of my Blackberry Torch 9800

  My carrier: three

  Operating system version 6.0.0.570

  Model: Blackberry Torch 9800

  I tried a battery pull.

  I'm guessing that whenever I slide my phone to the top of theres only a kind of contact fault because when I do, the screen goes black, as if locked. Although when the unit is in its default drag to the bottom of the post its perfectly fine. I have no idea what to do, but any help is appreciated, thanks.

  Looks like a hardware problem.  You can take it to the store or authorized repair shop?

• Smartphones blackBerry how to unlock blackberry torch 9800, 9810 tmobile mms, browser & facebook problem solved, but I'll have to reconfigure?

  I did a search and could not find the answer, I unlocked my BlackBerry Torch to ProMobileMotion.com which was recommended somewhere on these forums, I used to have a problem with my unlocked Torch before going there, I was not able to receive or send MMS messages or use the browser, after getting the unlock code from this site everything works including facebook FINALLY! My question is, when I go over seas, which I tend to do at least once a year, and I put a new SIM in, I need to reconfigure my settings again? or the browser and mms automatically will work without problem?

  You should be perfectly fine as long when you travel abroad you have international Tmobile data plan, or if you insert a foreign carrier SIM in the device, you get a BlackBerry data Plan with this SIM card in time.

• Smartphones from blackBerry Torch 9810 - camera problem

  Hello guyz,.

  I recently bought a new Blackberry torch 9810 and I'm new to blackberry. I had a recent problem with camera. The camera is unable to save the image. First time I bought it, I took pictures with her and she got saved on the media card. But after synchronization. (using Fund Manager), he takes the picture, but it never gets saved! even I had the same problem with the video...

  Pls help me... I don't know miss me smthing

  Thank you

  Well, the preinstalled wallpapers are not on the map, they are in the device memory. and you probably would have to transfer the pictures from your PC to the memory of the device as well.

  So, you don't really know if this media card works?

  I would recommend that you try first to reformat the media card... Go to Options > device > storage.

  What is the press card storage size?

  You can press the Menu key > repair or Format to proceed.

• Installation of blackBerry Smartphones Blackberry Torch Email problems

  Hello

  I recently changed my password to my Hotmail account. BlackBerry then sent me a message inviting me to change the password in my email from my Blackberry Torch configuration section.

  When I went in the Configuration section of the--> e-mail--> e-mail account accounts Internet, my flashlight prompted me to upgrade to the latest version of the configuration of the e-mail application. I clicked 'OK' and then he asked me if I wanted to download it now. I clicked 'yes '.

  The download began, but then frozen (and I did not on the network or WIFI ranges). The BB Torch then invited a message saying that he was unable to download the application.

  I tried to get back inside, and whenever I need to click on "Internet mail account", he would do nothing then tried (for testing purposes) to account to the company, and he would go in the section.

  So I tried a soft reboot. It didn't fix it. Then I tried a hard reboot, it also didn't fix it.

  What can I do?

  Help, please.

  Thank you.

  You should probably ask in our MAC-specific forums... are a few things in the MAC world, well, different...

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-Mac/BD-p/blackberryformac

  Good luck!

• BlackBerry Smartphones blackberry messenger problems

  I've updated to the new blackberry e-mail and I can't see anyones profile photos and I deleted and re installed to see if that makes a difference and still nothing... is there a solution to this? or at least to return the old version? Thank you

  Check the thread below-

  http://supportforums.BlackBerry.com/T5/BlackBerry-torch-9800-Smartphone/problem-updating-avatar/m-p/...

• Phones smart blackBerry Torch 9800 problems of advice?

  I have a Blackberry Torch 9800. There is something wrong with it and it's not just one thing. For example;

  When I click on App World I get a popup saying cela "to continue using Blackberry App World, you need to upgrade your current version. For more information, visit www.blackberry.com/appworld/support. "I have two options after that. 'Upgrade' or 'close '. Sure of 'Close' to close the message and does nothing. 'Upgrade' does nothing either, when you click on it... nothing... no Web site don't transfer anything. It is a big problem because I can not update my current applications or download new. My really outdated phones... and the App World isn't the only app that does not work properly. There are a couple of other apps that don't work properly either. How should I do to correct these problems the right way? A full system scan?

  Thanks for your time and your support.

  Try to reload your operating system. This reload BlackBerry World as well as the rest of your phone. To do this, connect your phone to your PC and open BlackBerry Desktop Software. Once your phone has been recognized, click device at the top of the software, and then click on restore. Choose the most recent restore point and the load. That should solve your problem.

  Let us know if that helps you.

• BlackBerry Smartphones dead Torch 9860

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  aizkrim wrote:

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  Hi aizkrim,

  Please read this article.

  How to force detect the BlackBerry smartphone using the Application Loader

  It will be useful.

  Good luck!

• Smartphones from blackBerry Torch 9800 stuck on reboot

  I recently downloaded the new BBM application, and the icon disappeared from my phone.  I tried to reboot several times and it finally appeared, but he has not been called BBM, rather something net_rim_.  When I clicked it, it says "files missing resources" and would not load.

  I also noticed that my BBM connected apps (Facebook, etc) were not load correctly.

  So - I saved my BBM contacts and deleted and reinstalled, but there is no icon again.

  I checked this forum and found a similar problem, and the solution was to check if the necessary software update, which could solve the problem.

  I checked on my torch, and he said that there is an update available, so I downloaded it.  It downloaded fine and then asked if I wanted to install it and gave a warning that it might take 2 hours or more.  That's fine with me, because I was going to bed early and would not use it.

  Before going to bed, I noticed that it has been reset.  I thought I just leave and go to bed.

  When I got up this morning, I noticed that it was always restart.  The white bar would completely go through then it would go to a white, shared screen black and then start again.

  I checked the forums once again and found a similar problem, which says to pull the battery and replace it.  Did, and it did not work.  I tried several times and even let the battery for 2 hours, in the vain hope that it might work.

  I tried connecting to BlackBerry Desktop to do a restore, but it cannot connect to the phone, because it is stuck at reboot.

  Any suggestions?

  Found the solution on another post. Do you have what he said, and the phone works again. Unfortunately, when I restored the backup it uninstalled most of my applications. Had to update AppWorld and am now slowly reinstall others.

• Update blackBerry Smartphones the my OS

  This morning I tried to update blackberry OS settings. I went into settings > device > software updates and choose the option to update the latest OS OS for my BB Curve 9360. However, it is now stuck on 11% BACKING UP a said was like this throughout the morning from 08:00. and the notice said that the fone will be inactive for only 2 hours. someone please help urgently as I am waiting for urgent appeals that I can't afford to Miss

  Hi Lemii_Loco

  Welcome to the BlackBerry Support Community Forums

  Personally, NEVER above the Air software update .the are a few suggestions for restore you your device from this situation:

  Credit JSanders

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Prince

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