Update creative 2015 on a subscription paying clouds but wonder about buying

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  I bought Muse CC for the months to pay. But always say buy into Adobe creative cloude. I got no serial number in my email too.

  Hello

  Please try steps mentioned here,

  Adobe Muse CC 2014 asking me a serial number?

• Sign creative cloud, but I wonder about buying.

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  Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Paid for creative cloud, No Code redemption, still wonder about buying Apps

  Hey! So, I'm a design student who decided to take advantage of the free 30 day trial of Dreamweaver, InDesign, Photoshop and Illustrator. I downloaded and used all three for 30 days and then decided to buy the creative cloud. I bought the creative cloud under the price student $ 34.99 more tax last night. My order has been processed until one day or the other last night or this morning. So I paid for the creative cloud and he says I have, but all my office applications (Photoshop, Illustrator, InDesign, Dreamweaver and) always appear as before be bought... Am I wrong to buy the wrong thing? I received an email confirmation of payment and purchase. I never received a redemption code or anything beyond what I have mentioned. Please please help as I have finals in a week, it's why I download this software. Thank you thank you thank you for any help.

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  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• Adobe holds download updates for my CS5 (I need not cloud), but the installation of update always fails. Adobe won't talk to my phone or respond to a direct query so how do I get these updates to work or stop their download every few weeks.

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  The best way is to download and install the updates manually. Let's start with this one:

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  Refer to this:

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  Hi kanikas100,

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  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

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  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I can't update my subscription of cloud creative adobe from my school, it says that my code was used.

  Hello I can not update the my subscription of cloud creative adobe from my school, it says that my code was used.

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

  or

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hi, I pay monthly for creative cloud but since I accepted an upgrade towards 2015 I was not able to use it.  He ask again me to test the 2015 version.  I am still charged for it even if he disappeared.  Any ideas?

  Where is spent creative cloud, and how do I get this back - help!

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• Ive been using Premiere Pro, After Effects and Photoshop for a while now with creative cloud, but since I've updated the 2015 After effects version, it is said that it is a trail version? But when I go on the creative menu cloud and look at apps it j

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  Hello Cam,

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• Hello, I'm paying for creative cloud but I can't as it says that my home country is United Kingdom. I currently live in Hong Kong... How can this information be updated? Thank you

  Hello, I'm paying for creative cloud, but it does not accept my payment details as it says that my home country is United Kingdom. I currently live in Hong Kong... How can this information be updated? Thank you

  Hello

  You must create a new Adobe ID with a new email and select Hong Kong as the country.

  ^ Ani

• I just changed my computer and I have a subscription with creative cloud but my account settings now say that I have not...

  I just changed my computer and I have a subscription with creative cloud but my online account settings now say I didn't... but I do pay by adobe lately, September 11... .so now my PhotoShop is now in test mode... I'm not sure that anyone here can solve this problem... but since I'm a member during the period of 90 days cat I don't see any other options...

  Hi Mike,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• If I update my CS6 CC that I pay a subscription continue to use my products or am I an acquired right in?

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  The version of the CS6 serial number will continue to work as long as you have an operating system that supports the CS6 (what I read, Mac 10.7 is the last compatible Mac OS and Windows 10 does NOT work with CS6)

  You have, of course, to pay the tax for any subscription of cloud buy you - https://creative.adobe.com/plans

  If you then stop subscription to the cloud, you will need to read how we prevent cloud creative resume my perpetual license CS6?