Update Firmware on printer C410

Printer is on wireless and works very well for all applications.  Tried to activate ePrint and it displays the message "there was a problem connecting to the server."  Also tried to download updates to the printer and received the same message.  Any suggestions?

I would like to try the following steps. Let me know how it goes.

1 obtain the IP address of your printer
a. This can be done by pressing the icon on the printer wireless.
2. Enter the printer's IP address in a browser.
3. Select the tab network at the top of the page.
4. on the left, select network.
5. Select Network (IP) address
6. select manual DNS server
a. manual Preferred DNS should read 8.8.8.8
b. alternate DNS server should read. 8.8.4.4
7. Select apply you could get a fair warning select OK.

Tags: HP Printers

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