Similar Questions

• My credit card has expired. I can't update the payment method. Now! My plan show expired. What should I do?

  My credit card has expired. I can't update the payment method. Now! My plan show expired. What should I do?

  Hello

  I don't see any subscription / membership to the title of the email that you use with the forums.

  Please share the e-mail in a private message so that we can provide you with comprehensive information.

  At the same time, if the plan has expired suggest you kindly purchase a new subscription.

  Please see: pricing and membership creative cloud plans | Adobe Creative Cloud

  I hope this information is useful!

• Hey, need help. I get this in my iPhone that 'there is a problem of billing with a previous purchase. Please update your payment method"in any way I can remove my visa card from iTunes

  Hey, need help. I get this in my iPhone that 'there is a problem of billing with a previous purchase. Please update your payment method"anyway I can remove my visa card from iTunes?

  You must pay your debt first.

• Why I can't update my credit card payment information? It shows the error in the server. How can I make contact with the staff of Adobe?

  Why I can't update my credit card payment information? It shows the error in the server. How can I make contact with the staff of Adobe?

  Hi Purple % 20Lambs,

  Please contact Adobe support:Contact customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  In case you can't reach Adobe support, please see:

  Contact the technical support FAQ: Impossible to reach support via the link "contact us".

• I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• How can I update my credit card information to pay for the next tranche of creative cloud when it tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 20

  How can I update my credit card information to pay for the next tranche of creative cloud when the screen tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 2015?

  Hi kanikas100,

  Using my old Email to open a session allowed me to see my current subscription and I was able to update my credit card.   Thank you very much!

• I'm not able to update my credit card. Change the payment does not appear next to my plan for

  I'm not able to update my credit card. Change the payment does not appear next to my plan for

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

• Update my credit card for iCloud: it wouldn't let me enter any new info card.

  I received this info by e-mail:

  "

  Dear Margaret Swanson, 24/04/2016, we tried to charge you for your iCloud 200 GB storage plan, but there is a problem with your payment information. Your account will be be downgraded to the free 5 GB storage plan if successfully, we are unable to renew your subscription. Follow the instructions below to update your billing information: 1. Go to settings and press iCloud. 2. Type your name. 3. Press payment and follow the prompts. You can also update your information for billing on an Mac or PC. The iCloud team

  When I got to the 'PAYMENT' tab it I cannot enter new card information. How can I update my payment Info?

  Follow the instructions described here > iCloud and downgrades - Apple Support storage upgrades.  If you're still having trouble, reaching out to Apple Support.

• iCloud does not let me update my payment

  I recently changed credit cards and when I'll update the payment method, I get an error message stating "INVALID CARD, NEED YOU NOT fill OUT THE ENTIRE FORM, please ENTER YOUR CITY" there is no option for the city, all parts of the form are completed correctly, including the new card details... What's not? I tried to update on my phone and iPad and getting the same error

  Someone was having the same problem, just update your card using computer with itunes.

• How update the payment information for Windows Live services?

  Original title: payment to the window Live Services

  I received your message updated my credit card to pay for windows live. I followed the link. I went to 'Payment Type' but it has no connection with the update of credit card, is it has codes that shows specific period and each period shows no activity for us. How to upgrade your credit card information so that we can make.

  More far away why are you keeping it so confusing for one single payment? I am pasting the message that I received from windows live that doesn't work not as indicated: -.

  To view or change your billing account, go to https://billing.Microsoft.com , then select one of the following options:

  • To update payment information, click on link of payment under "Type of payment" on the next page, click on 'Go to payment method information' and on the next page, click "Edit payment method information.
  • To view a statement for a payment method, click the method of payment under "Type of payment".

  Thank you

  Dushyant Parikh

  Hello

  The question you have posted is better suited to the Windows Live community. I suggest you to send your application in the Windows Live community on this link.

  http://www.windowslivehelp.com/

• Impossible to update my credit card in the product section and cloud Fomuls Adobe Creative

  Hello, like many people in another forum (subscription of your creative cloud needs attention ) I have the same problem with my credit card. Since last month, everytime I try to update, it is write me the same message:

  "Attention! Recently there is a problem with your payment. To update payment information and receive uninterrupted service. »

  And as far as I know there is nothing wrong with my Visa card (it worked perfectly well last year), so I chatted with online support told me to wait 48 hours for updating my credit card, which of course, I did, and the results were the same. Clear could you please fix this?

  Hi Baptiste,.

  Our payment portal shows that there was a successful payment on September 30, 2016, strange enough the CC is still suspended, please contact such support suggested by John.

  Concerning

  Stéphane

• Try to update the payment information, the window is empty

  I'm trying to update my payment information as my last debit card was stolen. But when I click on "update payment", a window opens and it is empty.

  Empty the browser cache and cookies.  Empty folder Temp of the user, and then try again.

  What is Windows or Mac?

• Update of payment going anywhere!

  I tried to update my credit card and whenever I tried to click on SAVE, it will no where! It just stays on the same page!

  I tried several browsers and still the same problem! By the look of what is common in the forum, this seems to be a recurring problem. Adobe will SOLVE your problem of payment gateway! This is the basic 101 for sale online! You have probably the personnel who are working on this issue!

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  - or maybe 800-833-6687

• Update of payment

  I want to update my payment information and it will not work.  We have a credit card on file and does not let us manually change ourselves.  Can someone please.

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  or

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Error number: PMT_000008 - cannot update my credit card information

  I need to update my credit card information, but every time I try to update I get this error message:

  Server error

  Error:

  We are not able to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to fix this as quickly as possible. Please click the back button on your browser and try this action at a later date or take a different action.

  Error number: PMT_000008

  I contacted the live chat twice in the last 24 hours, but they could not help me. They promised I will be contacted by phone, but nobody called.

  In forums, I see this error reappeared since 2014 but no solution has been proposed.

  Any help would be appreciated.

  Thank you!

  mydew28,

  To update payment information please Contact Customer Care

  [Note: make sure that you are connected to the Web site with the valid Adobe ID under which the product is]