Update of Parallels

Recently, I changed to a PowerMac and use Parallels to run Windows Vista.  I upgraded to Parallels 4.0.  I use automatic updates and yesterday a few upgrades that have installed on had closed.  Today when you are working in Word, I got a warning that I could have unregistered software installed and then my desktop became black.  I can always run Parallels and Windows on my desktop is black and I can't change it.  To my knowledge, I don't have a software is not installed on windows or Mac.

Can someone help me please!
Michael

Hi Michael,

Thanks for posting your question on the Forums of Windows Vista.

You can try to follow the methods given to solve the problem.

 

Method 1:

Try to set up the computer in a clean boot state.

To set up the machine in a clean boot state, you can follow the given article:

http://support.Microsoft.com/kb/331796

Note:  Make sure you put the computer to a Normal startup mode once the problem is resolved.

Method 2:

You can try to perform a system restore to a date where Windows was working fine. You can follow the given link:

http://support.Microsoft.com/default.aspx/KB/936212

If this is not enough, I will recommend you check the specific resources of Microsoft Office Outlook & as it seems that the unlikely warning has been lifted by the Microsoft Word application:

http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspx

Hope the above information helps. Please go back and let us know.

Thank you & best regards

Ashish Gupta
Microsoft Answers Support Engineer

Tags: Windows

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