Update of Photoshop CS5 serial accepted Installer, but Application Manager does not work

Hi - I grappler had Photoshop CS4 for Windows, but I am now on a Mac and follow-up information on the upgrades to the platform. I called Adobe to upgrade to CS5 Wednesday and asked to change from Windows to Mac.

The installer asked for the new series, she agreed and then asked a previous version, I gave him my Windows version CS4, which she also agreed. I was able to use Photoshop without problem Wednesday, but today, I get an error during startup.

The Adobe Application Manager window opens with 'Adobe Photoshop CS5.1 trial provide a serial number', I re - enter the serial number that I have on my receipt for CS5 and it responds "this serial number is not valid for this product".

I called Adobe support several hours ago and said to wait a few hours and try again, they have server problems. I'm not still have a bit of luck and it looks like even as it tries to connect to a server, as soon as I paste the serial number in, it is not valid.

Any thoughts?

Thank you!!

Will be

The server, problems have been resolved, so please reply to this thread if you continue to experience difficulties.

Tags: Adobe

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