update the serial number is not an upgrade
Case 0216135600
Help provided for download Adobe Acrobat Pro XI on a second computer, but now he wants to ' upgrade of serial number - serial number you provided is valid, but calling it a product was not found on this computer.
"Select a product" doesn't have Adobe Acrobat X 1 Pro.
Maybe wants wanted, it is on the other computer (office) and not on the new computer (laptop).
As it is NOT an upgrade, how can I find no product calling?
Hi William,.
The case number that you provided, with which I checked the details of your account with us.
I can see the Acrobat XI is an upgrade and there was a full license of Acrobat X registered on your account, you must use the serial number of this here.
Follow the steps in the following links to quickly find your serial number: quickly find your serial number
Kind regards
Bani
Tags: Adobe
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