Update to 5.0.0.405 blackBerry Smartphones killed Internet access

Similar Questions

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry Smartphones unable to access the calendar

  I have a Blackberry Storm phone and while I was delighted by his performance and functionality I recently had the following problem.
  When I press the calendar icon, the unit freezes. I have to press the home button for at least three times to release the freezer unit, and then I am able to select another function. The calendar does not display and I can't open this function via the Menu button either.
  I synchronize my phone with my laptop using the Device Manager and everything seems fine synchronization.
  My calendar seems to sync very well also. He is said to be a updated.
  I have a number of appointments I need access when I'm out and about and the timing of freezing is a pain.
  Can you please help me.

  Thank you very much

  Well what can I say... you're on point. Remove the battery and a re-boot worked.

  Thank you very much. It has been confusing me for over a week now.

  If you were a decent distance, I would share the remnants of my Easter egg with you... or... my last Rolo.

• BlackBerry smartphones no Internet at all

  Well, last night my bis has expired. So this morning, I loaded my airtime and active time my new bis, airtime has been deducted and bis shows his assets, but I still have no internet access in the blackberry browser (it gives me this message, "unable to connect to the Internet, please try again later. If the problem persists, contact your service provider. ") and my whatsapp is offline as well. I followed to the host steps, Routing Table my sim and the battery for 5 minutes as and put it all insert the again and turned on the phone, still no access and whatsapp is always offline. I phoned my service provider, they opened a record of the case for me. However the last time I did it, the problem was not solved. I had to get a new sim card and number, which was last month. I get a new sim card whenever I encountered this problem.

  So please help me to solve this problem. There is nothing wrong with my phone. It must be the BlackBerry Internet Service. Is currently really offline? Help, please...

  Lene

  "took my sim card and battery for like 5 minutes and put all back and turned on the phone, still no access and whatsapp is always offline.< i'm="" sorry="" but="" you="" didn't="" seem="" to="" read="" my="" whole="" problem.="" my="" battery="" has="" been="" out="" of="" my="" phone="" for="" a="" very="" long="" time="" now="" and="" i="" still="" don't="" have="" internet="" access="" or="" a="" working="" whatsapp.="">

• Updated the software user BB new blackBerry Smartphones

  Hi guys iv owners my 9700 during some time just never used, has decided to implement the service and wanted to first update the firmware to the latest version, I think I'm in V5 (looked in the options) and approximately what is the updated version I can ask and how this is done? IV downloaded the software from the PC, but it says I have the latest version? Look forward to your input guys.

  Hello Bashman40

  Welcome to the Forums of the BlackBerry Support

  If possible, do not look at or try to update your BlackBerry Bold 9700 to any higher OS like OS6, 5 operating system will offer a response good camera and will experience no problems as a memory device to trolling or freezing. You can search this forum and you will find that most user who has installed the OS6 on there Bold 9700 finally must downgrade to OS5 because Bold 9700 don't have enough memory

  But still, if you want to update let us know.

• Updates the password account Email to blackBerry Smartphones

  First of all, why should I update my password of e-mail on my 8330?  It's pretty freakin annoying.

  Secondly, where the hell is this page on this site?

  AH, Hotmail.

  Yes, it is a requirement of Hotmail (and curse) that you update your password every 90 days, I think.

  You must visit the page where you have activated and set up your hotmail account to push to your BlackBerry.

  On your device, which would be in the installation wizard. Since you don't specify your carrier, I can't direct you to that specific, but this link on your PC, you can find and select your carrier.

  http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

• Error when updating of 5.0.0.1049 :(blackBerry Smartphones

  My blackberry "BOLD" 9000 has received an update from 4.6 to 5.0 YAY I thought how ever this is what happened...

   

   

  I have connected my 9000 to my laptop, open the clicked Desktop Manager to install and it says first...

  "one or more error cannot be resolved" so I had a look on the internet and had been that if you remove your battery and then do it, it will work so I tried and that's what I got:

   

  

  Any ideas? If anyone can help that would be great! Thank you very much

  -Rdakkes

  That's what my charger looks like I'm sure that his lying say V5.0 instead of the v4.6?

  

  Thanks for your help man

• Update to 5.0.0.59 blackBerry Smartphones 3 5.0.0.351 that went terribly wrong

  Help, please!

  I'm Dutch, so you won't have much use for my career.

  I have an Apple computer.

  After connecting my BB Bold 9700 OS version 5.0.0.351 to my Apple and BlackBerry Desktop Manager computer popped up, he told me that there is an update of the device. "Great, allows you to install"...

  He started to back up things. He did what he had to do, the unit restarted... and suddenly: BOOM! Well, not exactly, he said he couldn't update the device and close the Update window. My device don't start up again, saying he had no info. After pulling the battery and restart BlackBerry Desktop Manager said: the device has no software. Then he gave me a screen to update again, including the option of 5.0.0.59 3. I clicked and it worked... Somehow.

  But... Now he says that he cannot restore the back top-files to the 'Options', and I've lost type of applications... (even some Core-apps, like BBM...) Somehow, most of the stuff has restored, except for the things I use all the time, my apps... (Fortunately, email worked...). And... My device is not connecting to my BIS, either...

  Help would be very appreciated!

  Kind regards

  Benjamin

  A mac makes more complicated since you can not install the operating system on your mac and reinstall.

  When a charge of operating system won't and must start over like that, you will lose 3rd party applications.  This also happens on a PC.

  You should be able to go to the Restore screen and find the backup file that DM is that manually restore your device.

  You can recharge BBMessenger by going on www.blackberry.com/messenger.

  Update of the device does not affect BIS.  You will need to return the service directories.  Go to Options > Advanced Options > host Routing Table and click on the menu, then select Save now.

• Update of the applications of "Apply" blackBerry Smartphones does not work

  I have a Blackberry Storm.  In the desktop software, I select the Application Option.  In the screen of the Application it says that I have to update the kernel.  I select it.  When I press the button 'apply' nothing happens.  When I get the desktop software it tells me that I have not updated all my applications.  Why the 'Apply' does not work?  Desktop Sotware is 6.0.1.18.  I use Windows 7.

  I really don't think worries of Blackberry.  I know not why this Forum exists since Blackberry doesn't seem all repair, place on it.  I don't know that they read all this.  I sent the following to Verizon to convey my feelings ONLY.  Verizon put me right back in the loop of Blackberry Web.  Hope you have better luck.  I'm heading to another provider.

  __________________________________________

  To Verizon:

  First of all, I don't need help. I send you just at this address because I have no idea who to send it to who would care. Last year, I bought a Blackberry Storm at Verizon Wireless and to this day, I hate it.

  I'm just a lonely individual (NOT corporate) and by looking for any kind of help, I determined as soon as they don't care unless it is company.

  I have all the typical problems of the Blackberry plus many other problems. Some problems have been on the Forum and never resolved.

  Here are the problems that continue with my phone:

  -Constantly having to pull the battery to recover memory.

  -Battery requires a draft because of many blockages.

  -Request for changing the settings of Blackberry have nothing change.

  -Alerts such as alarms and applications ringing with no way to silence (all ALERTS OFF).

  -Voice dialing does not recognize name if the contacts name.

  -Applications to the daily updates.

  -office takes forever to connect.

  -office says that it is a necessary kernel update that cannot be selected for the update.

  -No way to search in the calendar.

  -Too little Blackberry allows applications to exist on the device.

  -Phone OS has never had an update to fix anything (that I know).

  -Touch is impossible!

  Again, I DO NOT ask for help. I want someone to know RIM, why I, like many other non-corporate people, will move to the iPhone when my contract on the Blackberry is up this coming June. If RIM maintains this, companies will soon do the same.

• Update 5.0 - network MEP code blackBerry Smartphones

  When I'm moving my 9000 "BOLD" to version 5.0, the update works fine, but when I turn on my phone, I got a MEP Code of network.

  I downgraded my phone then the 4.86 version once again and it works fine, no network MEP Code. My blackberry wonder only this code when I installed version 5.0. Is there a reason why I can't upgrade my phone?

  Another weird thing, my IMEI number has changed to something like xxxxx1234560!

  Strange, isn't it?

  I called SFR and they told me to look on the BlackBerry Support Forums (great help SFR)!

  Hope someone could help me.

  Hello cebolinha and welcome to the community of BlackBerry Support Forums.

  Have you downloaded the software 5.0 from your operator's website or did you get it from another source?

  You must install a software published by your mobile phone provider. Click here to access the download site.

  Let me know how make you out.

• Update of the new OS to blackBerry Smartphones damn podcast listen

  Hello

  I've updated the OS the other day and now I can't the phone Holster or out of the screen is on the air without it turning off the music.

  Please notify

  He just started to work as expected after a few days

• Update of applications while the a blackBerry Smartphones come on!

  I would like to know if there is a way to update the applications all at the time, because I hate having to update each app at the same time and having to restart the handset whenever an application is updated... would gladly help anyones.

  Thank you

  There is no way to bulk update, but you do not have to restart after each application! You can just click "Restart later" when it asks you. So you can update each other, and once finished, BB App World, press menu and tap on reboot!

• Updated Desktop Manager V4.3 of blackBerry smartphones

  Hi all..

  I'm wanting to upgrade my Desktop Manager V4.3 to version 4.7. I downloaded the files on the bb site according to my carrier, now my question is to uninstall the version I have now and do a clean install of 4.7? Or will the installer just overwrite the old version? And if an uninstall and reload is island way will I lose the backups that I previously made my bb? Thanks in advance for any advice!

  Derrick

  BTW... If it's important I have a curve 8330 and Telus is my service provider.

  Here is a link to the specific instructions to uninstall:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02206&SLIC...

  Heavy, I know... but that's what they are.

  And you can protect the previous backups by doing a search on your entire hard drive for files with an RPI (*.ipd)... These are the created backup files. You can copy them somewhere safe if you're concerned about losing them.

  See you soon!

• BlackBerry smartphones can not access address book after software update

  I'm unable to access the address book by default after doing the update - I have restored my backup and it's all there, with the exception of my contacts.  When I open my address book it is labeled personal and there are no address and when I add a contact, it is not displayed, but I noticed that when I go in the options, it shows only default under 99 entries with address books and when I try to add a contact, it does not show in the list on my phone but the number of entries in the book of failure goes up so they go in that one but I don't can not access?  No idea how I can get back my contact list? (hope that makes sense for a person )

  Thank you

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  Hello LeslieV and welcome to the forums!

  You can have an address book on filter, to check this setting open the address book, and then click the menu button, and then select filter, if business or personal is checked, uncheck both and then see if you are able to access your address book.

  If the above does not resolve the question can you please let us know what device you are using and what version of the software is on the device?  The version of the software is under Options-> on, the software should be 4.X.X.XXX.

• Update to 4.5 big problems blackBerry Smartphones

  I upgraded from 4.3 to 4.5 on the use of my PC and got a "Fatal Error". He had several problems after that. I took to a repair shop and had them re - install 4.5. Have a few questions.

  (1) application for authorization to store key by going to certain sites, including Sprint TV. What is key Store, and why is he asking? Some sites do not come to the top.

  (2) ask for key Store when you go to Sprint TV. I changed the Sprint TV app Permissions allow on all settings. Now the Sprint TV logo arrives but does nothing else.

  (3) it is also running a lot slower that a new 8330, I bought my wife last week.

  Help, please

  Reset to the default settings for the second time. No restoration, but rebuilt by e-mail was addressed again. Literally had to operate again.