Update Windows 10 keeps hanging or crashing

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• I have Acrobat XI fully implemented to update and it keeps freezing and crashing.

  I have Acrobat XI fully implemented to update and it keeps freezing and crashing. Many times it happens when I try to save but to do other things as well.  I'm on Windows 8.1

  Hello jegohio,

  Please let me know what version of the operating system you are using.

  You are able to open Acrobat itself? For Windows, you can try the following steps:

  Delete all the files in the following folders:

  C:\ProgramData\Adobe\SLStore

  C:\Program Files (x 86) \Common Files\Adobe\SLCache

  And delete all of the following except cache.db file

  C:\Program Files (x 86) \Common Files\Adobe\ Adobe PCD

  Launch Acrobat and turn on again with the serial number.

  Let me know how it goes.

  Kind regards

  Ana Maria

• Why update windows continues to hang and do not install updates

  Original title: failed to update windows 7

  Why windows update continues to hang and do not install the updates. I paid a lot of money for this program and he went to *.

  Please try the following: set never 'Find updates' automatic updates and restart. Download and install KB3161608.

  https://support.Microsoft.com/en-us/KB/3161608

  Best regards, VZ

• My Windows 7 keeps freezing or crashing randomly (BSOD)

  I am on Windows 7 Ultimate and my laptop Compaq Presario CQ61 guard randomly freezing or crashing. It got so bad now that yesterday, I was only able to apply some of the tools such as Fix It in Mode safe, now I can start my laptop and it works but freezes usually about 15 minutes.

  This is a report generated by «WhoCrashed»

  All pilots seem to be uptodate.

  (Local) information system

  computer name: xxx - PC
  Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
  Windows dir: C:\Windows
  Hardware: Compaq Presario CQ61 Notebook PC, Hewlett-Packard, 3069
  CPU: GenuineIntel Pentium (r) Dual-Core processor T4400 @ 2.20 GHz Intel586, level: 6
  2 logical processors, active mask: 3
  RAM: 3119435776 total

  Crash Dump Analysis

  Crash dump directory: C:\Windows\Minidump

  Dumps are enabled on your computer.

  Tuesday, April 21, 2015 3:45:55 PM GMT crashed your computer
  crash dump file: C:\Windows\memory.dmp
  This was probably caused by the following module: win32k.sys (win32k! EngTextOut + 0 x 26)
  Bugcheck code: 0x7A (0xFFFFFFFFC0000185, 0x460938C0, 0xFFFFFFFFC07F2E10, 0xFFFFFFFFFE5C2004)
  Error: KERNEL_DATA_INPAGE_ERROR
  file path: C:\Windows\system32\win32k.sys
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: Multi-User Win32 Driver
  Bug control description: this bug check indicates that the data page of the kernel of the required paging file cannot be read into memory.
  The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

  Saturday, September 13, 2014 8:36:36 PM GMT crashed your computer
  crash dump file: C:\Windows\Minidump\091314 -.dmp
  This was probably caused by the following module: athr.sys (athr + 0x428A5)
  Bugcheck code: 0xD1 (30, 0 x 2, 0 x 0 x 0, 0xFFFFFFFF938618A5)
  Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
  file path: C:\Windows\system32\drivers\
  Friday, September 12, 2014 9:08:40 AM GMT crashed your computer
  crash dump file: C:\Windows\Minidump\091214-
  Wednesday, June 25, 2014 8:17:18 PM GMT crashed your computer
  crash dump file: C:\Windows\Minidump\062514-
  Monday, June 23, 2014 8:55:18 PM GMT crashed your computer
  crash dump file: C:\Windows\Minidump\062314-
  Thursday, June 5, 2014 19:8:15 PM GMT crashed your computer
  crash dump file: C:\Windows\Minidump\060514-
  Sunday, May 11, 2014 8:42:17 PM GMT crashed your computer
  crash dump file: C:\Windows\Minidump\051114 -.dmp
  This was probably caused by the following module: ntkrnlpa.exe (nt + 0 x 120996)
  Bugcheck code: 0x19 (0x3, 0xFFFFFFFF88A94620, 0xFFFFFFFF88A94620, 0x3A51)
  Error: BAD_POOL_HEADER
  path: C:\Windows\system32\ntkrnlpa.
  Wednesday, April 9, 2014 14:48:52 this computer crashed
  crash dump file: C:\Windows\Minidump\040914-

  Conclusion
  8 dumps were found and analysed. 3 third-party drivers have been identified to be the cause of breakdowns of the system on your computer. It is strongly recommended that you check the updates for these drivers on their corporate Web sites. Click on the links below to search with Google for updates these drivers:

  Igdkmd32.sys (Intel Graphics Kernel Mode Driver, Intel Corporation)
  ATHR.sys (Atheros Extensible, Atheros Communications, Inc. wireless device driver.)
  dlkmd.sys (DisplayLink WDDM KMD, DisplayLink Corp.)

  If no updates for these drivers is available, try searching with Google on the names of these drivers in combination errors that have been reported for these drivers and include the brand name and model of your computer as well in the query. This often gives interesting results of the discussions of the users who have similar problems.

  Read the GENERAL WARNINGS for the failures of the system troubleshooting section for more information.

  Note that it is not always possible to say with certainty if a reported driver is responsible for her crash your system or that the cause is in another module. However, it is suggested that you look for updates for the products that these drivers belong to and regularly visit Windows Update or activate the automatic updates for Windows. In case a piece of defective material is originally wrong, a Google search on the errors of control of bug with the name of the model and brand of your computer can help you to deepen this review.

  PJ

  Still on the same pilot (HIDCLASS. (SYS).  You have still 2 malware apps (Isafe & AVG) assets.  I remove them both and using MSE instead

  http://www.Microsoft.com/security_essentials/

• Windows media player hangs and crashes while playing webinar. __

  Whenever I play the Webinar (IE) it opens Windows Media Player(tried vs. 11 and 9) and starting playhing with good video and audio, then it freezes and crashes and I get an error code.  I tried the Fix - IT and allowing the Active X and allow pop ups.  A that someone has had this problem and found a resolution?

  Hello

  ·        What is the exact error that you are experiencing?

  ·        What patch he's tired?

  ·        Have you been able to use Windows Media player before on the system without any problems?

  ·        Outside Webinar you are able to play other music files on the system without any problems?

  I suggest you to check the article mentioned below.

  Information on the types of media files that supports Windows Media Player

  http://support.Microsoft.com/kb/316992

  Instead of playing the video directly on the site, I suggest you to download on the system and try to play the file again and check if the problem persists.

  I suggest you to check the below link.

  http://social.answers.Microsoft.com/forums/en-us/vistapictures/thread/f0b63880-64b0-4EED-A374-14f3ff3020e3

  Note: You can try the suggestion given in the link for Windows XP too.

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• I have windows Vista (32 bit). Update Windows repeatedly keeps on installing SP1, yet he is not successful. Kindly help!

  Formatted my laptop after having a few problems. Wanted to update to SP2, but I am unable to do so.

  "Error 0 x 80240020 when you use the Windows Update Web site, WSUS or Microsoft Update Web site to install the updates.

  http://support.Microsoft.com/kb/910341?WA=wsignin1.0

  See you soon.

• Windows XP keeps hanging on the "application of the parameters of the computer" and won't start

  All of a sudden, one of our computers on our network starts. He remains stuck at the application of the computer settings. I tried to take the network cable and reboot and it ends up getting stuck on loading personal settings. I tried to start in safe mode that happens to the logon screen, but it does not accept my username and password. I can not connect to the computer at all to change the settings. Does anyone have an idea on how to get around this problem?

  Thank you
  Paul

  Hello

  Your Windows XP question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the TechNet Windows XP Networking forum.

  http://social.technet.Microsoft.com/forums/en-us/category/windowsxpitpro

• Lenovo Y430 Windows XP installed, keeps hanging

  Hello

  I installed Windows XP on my lenovo y430, installed all necessary drivers as well. But it keeps hanging, or Ctl + Alt + Delete does not help you, I need to restart the laptop forcefully.

  How could I solve this problem?

  Concerning

  update of the management of power supply and ethernet

  (to update the power management, uninstall, restart your computer and install it)

• Windows 7 Windows Explorer keeps crashing and restarting every 10 seconds.

  I have a problem with the Windows Explorer. It keeps crashing and restarting every 10 seconds as soon as windows loads. I got in safe mode, and this error does so. My computer is free from virus/spyware etc...

  Thank you for your support in advance. I need to solve this problem quickly, I would appreciate your help.

  I have Windows Home Premium 64 bit

  4 GB OF RAM

  2.4 GHz

  NVidia GeForce GT 320M

  Thank you for your help, but I tried something else. What you suggested, it was too complicated for me :) I restored Windows 7 to the point before the problem started (which was a recent Java Update December 26) and even if he says that restoration could not be complete, it seems to be invalid the latest version of Sun Java and Windows Explorer now works as it is supposed to.

  I have a new question now, if update SunJava caused my windows Explorer keep crashing how can I keep the java software to install this update again? Thanks a lot for your help.

• My version of FF running on Windows XP, SP3 was just updated (by FF, apparently) now it crashes regularly (4 times in the last 2 hours) what is happening. ?

  Yesterday (19 Feb) FF worked very well and I had not experienced a crash in a few weeks. This morning, the program had crashed, and when it is retrieved, he said that it has been updated. Since then, he has crashed to 4 or 5 times, usually just in a static condition (not to raise new pages). My computer has not changed. The only add-ons currently running are McAfee Site Advisor 3.6.0, 2.6.5.7 Noscript and Xmarks 4.1.3

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  Note: This will make you lose all the Extensions, open Web sites and preferences.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  This solve your problems? Please report to us!

• Windows Installer keeps trying to install an update for Paint Shop Photo Album, which is no longer available. Slow computer at startup.

  Original title: update

  Windows Installer keeps trying to install an update for Paint Shop Photo Album, which is no longer available. How he remove without disabling the windows installer? I installed v4.5 installer that allows enabling or disabling updates. Paint Shop appears but the box is not checked, so the installer must ignore, right?

  Using msconfig, I can find nothing in startup or services that will completely eliminate the problem, Evin with instaler disabled, Setup window will start to blink during boot computer has been scanned and cleaned with Security Essentials, SuperAntiSpy and Spybot. \

  There is a key in registry under HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\ referring to it.

  What is no longer available - Paint Shop Photo Album or the update?

  If you have uninstalled Paint Shop Photo Album, you might see if running free Revo Uninstaller is able to get rid of leftovers that could cause problems.

• Problems of updates Windows XP - how to fix the incorrect Windows XP updates KB2633952 keep asking to install?

  Problems of updates Windows XP - how to fix the incorrect Windows XP updates KB2633952 keep asking to install? True, it is that it is already installed on your computer. If hide us, an another previous KB2570791 arises in our updates of Windows and asked to install anything, that it was installed... of the questions repeated and very annoying.  Help, please!

  (Microsoft Answers just sent us message have deleted our previous thread, ask for help!) We are simply not that these problems are problems with Windows XP updates related to DST or not?)

  Nadia. PA supporter said that your computer is hacked. He may be right. I can't weigh because I don't know what led him to this conclusion. If your computer is hijacked, then you should address that more that you need to fix this minor update. However, under the resolution of your problem to update, you can try this:

  Assume Windows XP

  Check the C:\Windows\System32\ directory for the presence of the file tzchange.exe

  If the file is not present or if the version of the file is not 5.1.2600.6171 or newer...

  Download the update appropriate 2633952 for your platform here:

  http://support.Microsoft.com/kb/2633952

  Run with - extract switch (e.g., Start > run > "[path to the downloaded file] \WindowsXP-KB2633952-x86-ENU.exe"-x)

  Of course, replace [path to the downloaded file] with the path to the downloaded file.

  Citations may or may not be required depending on the path. Place the x - out the citations if you use them.

  Choose a location for the extracted files (a new folder is recommended)

  Locate the extracted files. File tzchange.exe you want and copy it into C:\windows\System32

  That rerun Windows Update detection to see if the problem is resolved.

• Component of Windows Installer keeps poping up services.msc tried to stop but he comes back a few seconds, a few times it will not be quick to stop also tried msiexec unreg won't. The following will install manually or with automatic updating.

  Component of Windows Installer keeps poping up services.msc tried to stop but he comes back a few seconds, a few times it will not be quick to stop also tried msiexec unreg won't.  The following will install manually or with automatic updating.

  Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Security Update for Windows 2000, Windows Server 2003 and Windows XP x 86 (KB979909)
  Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista and Windows Server 2008 x 86 (KB2416447)
  Update Microsoft .NET Framework 3.5 SP1 for Windows Server 2003 and Windows XP x 86 (KB982168)
  Security Update for Microsoft .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x 86 (KB2418241)
  A security update for .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x 86 (KB983583)
  Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 update for Windows Server 2003 and Windows XP x 86 (KB982524)
  Update of security for Microsoft Office PowerPoint Viewer 2007 (KB2413381)
  Microsoft .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update for versions of .NET 2.0 to 3.5 (KB951847) x 86

  Hello

  ·        Since when are you facing this problem?

  Windows Installer service is damaged. I suggest you follow the steps mentioned below.

  Method 1:

  I suggest you follow the steps mentioned below.

  Step 1:

   

  a. click on "Start" and then click on 'run '.

  b. type 'cmd' or 'command' in the box and click on 'OK '.

  c. type each of the following commands, and press 'Enter' after all the world:

  CD %windir%\system32

  Ren msi.dll msi.old

  Ren msiexec.exe msiexec.old

  Ren msihnd.dll msihnd.old

  output

  d. Type "exit" at the command prompt to close the command utility.

  e. restart your computer.

  Step 2:

  Download Windows Installer from the following link and install it on the system and see if the problem is resolved.

  Windows install 4.5 Redistributable

  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

   

  Method 2:

  I suggest to reset the Windows Update components and then try to install updates on the system and check. Follow the steps mentioned below.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  For more reference, click on the link below.

  You cannot install some programs or updates

  http://support.Microsoft.com/kb/822798

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• When starting, my windows xp hangs or crashes when you try to load 'personal settings '. I can't do something, but stop once again on commissioning, she repeats the same actions.

  When starting, my windows xp hangs or crashes when you try to load 'personal settings '. I can't do something, but stop once again on commissioning, she repeats the same actions. What now? Thank you

  Hello

  Disconnect all external devices from the computer and try to restart the computer and check what is happening.

   

  Step 1:

  Try to boot to the desktop in safe mode and check what is happening. Only basic files and drivers needed to run Windows are started. If a problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic as possible cause device drivers. To start in safe mode follow the link.

  http://support.Microsoft.com/kb/315222

  Step 2:

  If you are able to boot to the desktop in Mode safe, it means that the third-party application prevents the computer from starting in normal mode. To check you can configure the computer to clean start State and then try to boot into normal mode and check what is happening. To set up its own start-up follow the link below.

  http://support.Microsoft.com/kb/310353

  If the problem does not continues when the computer is in the clean start State follow the steps listed to identify which application is causing the problem.

  Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Update Windows Vista crashes with 'check updates'

  Last month, Windows Vista updates began to hang on to the 'check updates'.

  I have: 1. tried all the fixes I could find.
  2 reloaded Vista with SP1 from a recovery partition.
  3 update worked until SP2; SP2 downloaded and installed OK.

  4. then, the update said I need latest update agent (7.6.7600.256). Downloaded and installed OK. At this point, the Windows update fails.
  5. If I uninstall SP2, but let the agent update, it works. When I reinstall SP2, it fails.

  6. I have installed a completely different image of Vista - this one was integrated in SP2. This version fails in the same way.

  7. I ran SFC, CHKDSK, System diags, updated all my drivers updated BIOS and replaced the memory. As far as I can tell this is the only thing that does not work on my PC.

  Anyone has any ideas. ? -Thanks!

  Hi Ichabod22:

  Thanks for your comments, and happy this worked.  I did have the chance to try this workaround yet - my phase "check for updates..." ran for 4 hours during my may 2016 updated Patch Tuesday before we found 16 available updates - but quite a few users of Win 7 SP1 and SP2 of Vista are now reporting that before installing these updates Windows kernel mode driver (Win32k.sys) each month (for example the KB3145739 in April 2016; KB3153199 in may 2016) reduced their updates for Patch Tuesday to hours to minutes.

  I doubt that this is a permanent solution so be sure to check the page Web of Dalai Search for Windows Updates takes forever?-a possible solution next month to see if a new version of Win32k.sys is available for download from the Microsoft Download Center before your race updates your June 2016 Patch Tuesday.

  Woody Leonhard has published a series of articles on of temporary workaround in his Woody on Windows blog, including Windows 7 update scans still holding? KB 3153199 can solve the problem, so congratulations to Woody, Dalai and others to share this potential solution.

  ------------
  32 bit Vista Home Premium SP2 * Firefox v46.0.1 * IE9 * NIS v21.7.0.11
  HP Pavilion dv6835ca Intel Core2Duo T5550 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400 M GS