Upgrade to CS6 and Design and Web to CS4 Design Premium installation failure

I am trying to upgrade to CS6 Design and Web Premium CS4 Design Premium on Win 7 (32 bit).  I am nistalling from the DVD that was purchased at the Adobe store.  The box says it is for the upgrade of 3 or 4 x.   I'm in the CS6 serial number and he is able to validate it.   When he goes into preparation mode install the status bar does not change ever, and after what seems to be a very long period the Installation failed message appears.  I ran the Adobe Support advisor and followed the link to the page that you explained how to solve problems and chose to go into the registry and look for 'In Progress'.  There is no 'ongoing'.     I have CS4 and CS6 serial numbers, so they should be valid because the two were purchased through the Adobe store.   I am very frustrated!

Installation status:

Install Status.jpg

Failed installation:

Installation failed messge.jpg

Results of Adobe to advise:

Adobe Support Advisor Results.jpg

Regestry:

Registry Session.jpg

http://helpx.Adobe.com/x-productkb/global/digital-certificate-revoked-AAM.html

Tags: Adobe

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