Upgrade Vista to WIndows 7 suspended (compatibility check)

I'm trying to upgrade to Windows 7 Ultimate edition Dell 1545 Vista Home edition SP2 but it hangs on "Verification of compatibility". I ran the upgrade Adviser and it reported no problem.  Help, please!

Hi Fogou,

I have a few steps that might help you solve the problem.
1. disconnect all external devices.
2. turn off the antivirus software.
3 uninstall the DVD/CD burning software.

3. now turn the computer in clean boot mode and try the upgrade to windows 7.

To perform a clean boot on a computer that is running Windows 7, follow these steps.

1. click on start toreduce this includes this image, type msconfig in the Search box and press ENTER. If you are prompted for an administrator password or a confirmation, type the password, or click continue.

2. in the general tab, click Selective startup.

3. under Selective startup, clear the Load Startup items check box.

4. click on the Services tab, select the hide all Microsoft Services check box, and then click disable all.

5. click on OK.

6. When you are prompted, click restart.

7. after the computer starts, try upgrading to windows 7. 

For more information, please click on the following link: http://support.microsoft.com/kb/331796

With regard to:

Swati K - Microsoft support technician

Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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