Urgent - Windows RT Surface is in preparation for loop of auto repair

Team MS Hello,

I have been using my Windows 8 RT Surfact Tablet for a few days. I don't know what went wrong, my Tablet Surface is not able to connect.
Rebooted/Reset/refresh all operations starts with 'Auto repair Preparation' and fails with the error message with below "Shut down" and "Advanced Options":
Auto repair couldn't fix your PC
Press 'Advanced Options' to try other options to repair your PC or "Shut down" to turn off your PC.
Log file: C:\windows\System32\LogFiles\Srt\SrtTrail.txt

But could not find any file of that type in the c:\windows\system32\logfiles folder. Not even the record 'Srt' are available.
On automatic selection of Advanced repair options-->--> advanced troubleshooting, tablet will show "Diagnose your PC" with spinning points, then displays the same error message.

Also, tried all the options that are available in advanced option, except, "use a USB network connection device or Windows recovery DVD", as I do not have Windows Recovery DVD with me.

I am badly stuck with my work, please help me solve this problem.

Thank you
-Iqbal

Hello

Thanks for posting your query on the Microsoft Community.

It is normal for the Chargers for devices such as the Surface to be warm to the touch. It is not normal for them to also get very hot though. If it's hot, I consider that it is defective and a possible fire hazard and would communicate with the support of Microsoft Surface to have it replaced. Please see:

http://www.microsoft.com/surface/support/contact-us/.

I suggest you check out the link below

Windows stops responding on the Surface RT or Surface 2

http://www.Microsoft.com/surface/en-us/support/warranty-service-and-recovery/Windows-stops-responding

It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

Tags: Windows

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