USB / access problems

Whenever I plug my portable hard drive or a jump stick into the usb port.

green light is on, so I know the works of usb

but I can't in the drive.  Its not appear anywhere.

Hello

Thanks to community Microsoft can help you with your concern for Windows!

When you connect your portable hard drive or a jump stick into the computer it does not detect.

  1. What happens when you connect devices to another computer?
  2. You receive an error message?

Method 1:

You can run the fixit from following link and check the issue:

The fixit diagnose and automatically fix common problems of USB.

Diagnose and automatically fix the Windows USB problems

http://support.Microsoft.com/mats/Windows_USB_diagnostics?WA=wsignin1.0

Method 2:

Step 1:

You can check with another port Universal Serial Bus (USB).

Step 2:

You can update device drivers by visiting the manufacturer's Web site.

Update drivers: recommended links
http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

If the problem persists, let us know.

If you need help on Windows please keep us informed.

We will be happy to help you!

Tags: Windows

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