USB device mass storage 10 - Cont error code

Sorry, I don't know how to continue my previous question, so I paste below the previous question and Gerry's response:

Thanks for the reply of Gerry. As Gerry susgested, I saved a copy of the information in the system from my computer on OneDrive: https://onedrive.live.com/redir?resid=726A7FEFBD5F1CD3! 106 & authkey =! AMZZ0M3BTwlvxx4 & ithint = the file % 2ctxt.  I do not know how to analyze it, so I need help. According to the information on my computer system information that I have provided, there can someone show me what to do to solve my problem?

Concerning

Leo MS

My problem is:

I do not have the new device connected to my computer, but there is a warning on the 'USB Mass Storage Device' Device Manager as USB controller. In fact no problem when I attached all my computer USB storage, it can still read file in there. This problem makes my computer need a lot of time to boot. Even if I disable your device (which has a warning about it) my computer need even more time to start. I tried all efforts:

1. I tried to update the driver of the device, we want to, but it did not work.

2. I uninstalled all USB controller devices, but it did not work.

3. I tried 'MicrosoftFixit' tool, but it didn't work.

Is it possible to fix this error? What happened to my computer? I need help.

Best regards

Leo MS

It is Gerry's response

To solve most computer problems, it allows to watch the evidence available in the system information file and Event Viewer logs. An experienced eye can choose needles in a haystack and see more clearly the precise nature of the problem or problems. Newspapers aren't necessary for your specific problem observer of events.

Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Normal mode preferred report. Please say if the report was obtained in safe mode.

For assistance OneDrive see paragraph 9.3:
http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm

I hope this helps.

Gerry
Stourport, England

Enquire the execution Plan

Hi Leo,

Thanks for the reply.

Since it is a duplicate thread, you can continue to solve the problem in your previous post and you can refer to this section of the faq for more information on how to post a reply in the thread.

Community Microsoft frequently asked Questions

http://answers.Microsoft.com/en-us/page/FAQ

Hope this information helps.

Tags: Windows

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