USB optical mouse is recognized but does not work.

I use a computer portable 64-bit of windows 8 and I have tried to use all ports.

The red light under the mouse appears upwards (the mouse is a mouse usb HP in the base address) but I'm not able to click or move.
I read the previous posts about other people with this kind of problem and checked my device manager and uninstalled all my drivers and then re them installed for the mouse, but I noticed that when I uninstall the drivers mouse and plug it in again, it installs several things; under Human Interface drivers it installs the HID-compliant device and 3 USB input devices.
It also installs "HID-compliant mouse" under "mice and other pointing devices".
Every 10-20 seconds it will make noise that indicates it is be unplugged and plugged back in and all the drivers disappear and reappear.
I tried to use another mouse that looks like this, and none of them work in my laptop. They both work in my PC and my laptop of brothers, they are both windows 7.
Thank you

Hello

As you have tried 2 other mice in all ports of the computer and both does not work, but the same mouse works in any other computer shows that the problem is with the controllers USB (universal Serial Bus) of the laptop.

I would ask you re-install Bus controllers and check if that helps.

a: press the Windows key + R, and then click on Device Manager

b. expand the Controllers of Bus USB section by clicking on the'+' sign.

c. Uninstall each of the devices under the section USB Controller by right-clicking on each one, and then clicking Uninstall.

d. close the Device Manager and restart your computer. Windows RE-automatically install the USB controllers in your computer, without you having to do anything further. Your computer is now running properly USB devices.

Answer please if you have any questions.

Tags: Windows

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