USB mouse not working not not on Windows 7

Hi all

The mouse to my PC has just randomly stopped working. I connect it to the PC and I get an error indicating that the driver could not be installed. I went to Windows Update and tried to install "Microsoft - pointing drawing - Microsoft USB Mouse Hardware", but failed. Then I went into the properties of the pilot of the aircraft and tried to update, but I got an error saying "access denied." I uninstalled my anti-virus software and disabled the Windows Firewall to see if it would solve all conflicts, but nothing worked :/ I also tried 3 other mouse on the computer but the same errors with each.

Any help would be appreciated

Thank you

Gareth

Hello Gareth,

Thanks for posting your question on the forum of the Microsoft community.

I appreciate your efforts to resolve the issue.

I would like to know some information about the problem so that we can help you better.

Have you made any changes to your computer hardware or software?

I would suggest trying the following methods and check if it helps.

Method 1:
Run this Microsoft fixit and check.
Reference:
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/

If this does not help, then use method 2.

Method 2:
Please use the suggestions contained in this Microsoft support article and check the issue.
Reference:
Mouse, touchpad and keyboard with Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01

See also the suggestions highlighted by Niki Han Moderator on November 7, 2011 and mark as answer.
http://social.technet.Microsoft.com/forums/Windows/en-us/044e0d0a-870b-4f68-b046-41c042c5ca70/USB-mouse-does-not-work?Forum=w7itprohardware

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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